Social Media in Crisis Communication: A Lesson Learned by Charlotte Meckelnburg Library
NTEN
NOVEMBER 11, 2010
Jenifer R Daniels, Communications & Marketing Specialist, Charlotte Mecklenburg Library. Unfortunately, Charlotte Mecklenburg Library’s budget woes were defined by all three. During the budget crisis, the library was in the media daily; but as we know, the media shapes stories based on talking points and sound bites.
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