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Developing staff technology skills in your nonprofit

NTEN

Success in highly technical roles relies just as much on customer service and change management as on technical abilities. If you teach people to operate software, have them follow along on their computer instead of just watching the trainer perform the task.

Skills 88
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Games for Change Keynote: James Shelton, US Department of Education

NTEN

NTEN's Amy Sample Ward shares from her experiences at the Games for Change Festival. The good news is that the myth that you can't make systemic change quickly is just that, a myth. You are in the business every day of figuring out how to have people engage, have fun, and build skills - change their behaviors through games.

Game 60
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Tech Across Your Org: Program and Fundraising Innovation Sprung from an Internal Technology Project

NTEN

We knew we would ultimately be in 16 countries by the year 2020, which meant that tracking, monitoring, and evaluating projects would become more complicated by the day. The intersection of unsafe water and extreme poverty isn’t good for kids—in fact, it changes the very trajectory of their lives. We'd love to hear your stories!

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How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls. Don't Praise.

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Helping Children Heal With Salesforce

Cloud 4 Good

Change management remained an integral facet of the Foundation’s implementation plan throughout the migration to Salesforce from Luminate CRM and Luminate Online. As the Foundation began evaluating CRM options, a cross-functional data governance committee was formed. Sustained Success Through Training + Communication.

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Know When To Change Your Decision

Eric Jacobsen Blog

Tuesday, August 17, 2010 Know When To Change Your Decision Leaders make decisions. Good leaders are willing to modify their decisions as changing circumstances and data dictate. Often, circumstances change and new information becomes available after a decision has been made. In fact, just the opposite is true. Don't Praise.

Change 44
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Read "The Seven Arts Of Change"

Eric Jacobsen Blog

Monday, November 29, 2010 Read "The Seven Arts Of Change" David Shaners compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth. The book came out earlier this month. Don't Praise.

Arts 40