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Ask These Five Questions

Eric Jacobsen Blog

Sunday, May 9, 2010 Ask These Five Questions If you are leading a business or a nonprofit organization, take the hour or two to read Peter F. Druckers book, The Five Most Important Questions You Will Ever Ask About Your Organization. The 100-plus page book, co-written with Jim Collins, Philip Kotler, James Kouzes, Judith Rodin, V.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs.

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How Do You Answer These Leadership Questions?

Eric Jacobsen Blog

Tuesday, September 21, 2010 How Do You Answer These Leadership Questions? Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? Thanks for these great questions, Charlene! The law of candor.

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5 Questions To Ask At Your Next Employee Performance Review

Eric Jacobsen Blog

Wednesday, September 1, 2010 5 Questions To Ask At Your Next Employee Performance Review Here are five important questions you, as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? 5 Questions To Ask At Your Next Employee Performan.

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Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

Employee pay often is not the most important driver for employee retention. To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. In fourth place is an organizations financial stability.

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How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?