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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. Whether it’s direct or indirect content, why do citizens turn to social media in moments of need or disaster?

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Philanthropy and Social Media: New Whitepaper from The Institute for Philanthropy

Amy Sample Ward

A similar example is that of an Atlanta city councilman who chose to post a message to Twitter asking for a medic to respond to an unconscious woman on the street rather than to dial 911 when his mobile phone battery was very low. The real-time web has also revolutionized the way we support local communities in disaster.

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Crowdsourcing: Measuring the Impact of the Crowd in Funding and Doing

Beth's Blog: How Nonprofits Can Use Social Media

And, you can use social media tools such as Twitter, Facebook, Blogs, to support engaging crowds to participate in the activity. Ushahidi is an open source platform that facilitates crowdsourcing through the use of SMS/cellphones and online mapping. They encouraged Twitter users to send suggestions for the plot.

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