Aggregator Evaluation Gartner Information 
.orgSource
FEBRUARY 6, 2023
According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.
Saleforce Nonprofit
OCTOBER 12, 2021
According to research firm Gartner, 99% of cloud security failures and resulting data loss will be the customer’s fault through 2025. In their efforts to fundraise effectively, nonprofits collect a plethora of personally identifiable donor data, including payment information, emails, addresses, and more.
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