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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46
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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46
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How Public Speaking Skills Can Help You Run Your Nonprofit

Achieve

Storyboard your presentation. If you are tired of giving subpar presentations, frustrated by the opportunity loss you’ve experienced, want to streamline your presentation process, and are motivated to learn and improve, Be Brilliant Presentation Group is ready to work with you! Be Brilliant’s guide to writing a presentation.

Skills 96
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NTEN and SalesForce Screencast: Learnings About the Interview/Documentary Approach

Beth's Blog: How Nonprofits Can Use Social Media

Now comes the reflection on the process, the craft of screencasting. If you're making a screencast, and you end up having a vertical monopoly on the process (you write the script, do the filming, operate the mouse, do the editing, and produce it), you need to become a super learner. I didn't know the software like the back of my hand.