Robert Weiner

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Should You Delete Donor Records?

Robert Weiner

I encouraged the vendor to find a pricing model that won’t encourage this behavior, such as pricing based on concurrent logins, number of modules, number of emails sent, and/or online transactions. I have no quarrel with deleting nonresponsive “prospects” or constituents with no tangible connection to the organization. What do you think?

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Vindigo: The App That Wouldn’t Die

Robert Weiner

I thought it was about to die at the hand of its billing module. As a result, we are unable to verify the status of your account. Please sync within the next 19 days to avoid a disruption in service.&# But the warning message went away after a few weeks and Vindigo still works.

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Important changes for GiftWorks users

Robert Weiner

Many of the latter group thought they had made a one-time purchase and would only need to pay (optional) annual maintenance fees if they didn''t need additional modules. This change will affect both hosted clients, who already pay a monthly fee, as well as clients using an on-premise (local) installation of GiftWorks.

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