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Building a Tech-Driven Legal Aid Network for the 21st Century

Saleforce Nonprofit

In Illinois, even during “normal” times, there is a shortage of legal help, with only around 450 Legal Aid attorneys for 13 million Illinoisans, of whom 31.6% In 2013, CARPLS moved its case- and knowledge-management system to a customized version on Salesforce. By: Al Schwartz, Executive Director, CARPLS Legal Aid. Rosen, U.S.

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