Cloud Computing for Small Nonprofits: Lessons Learned from 5 Years in the Cloud
NTEN
MARCH 18, 2010
Keep a library of training materials. Long before we started using Google Apps and Salesforce, we kept all our data in WebEx's WebOffice, not realizing there was no functionality for exporting contact activity history. Every web service has a "Help" button, but don't rely on it to support your colleagues.
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