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Guest Post by Nina Simon -- Self-Expression is Overrated: Better Constraints Make Better Participatory Experiences

Beth's Blog: How Nonprofits Can Use Social Media

I know this sounds strange coming from someone writing an admittedly self-expressive blog post, but hear me out. When I talk about designing participatory experiences, I often show the above graphic from Forrester Research. Museums see open-ended self-expression as the be-all of participatory experiences.

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Self-Expression is Overrated: Better Constraints Make Better Participatory Experiences

Museum 2.0

I know this sounds strange coming from someone writing an admittedly self-expressive blog post, but hear me out. When I talk about designing participatory experiences, I often show the above graphic from Forrester Research. Museums see open-ended self-expression as the be-all of participatory experiences.

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Creative Profiling: Tools for Defining and Understanding Your Audience

Museum 2.0

And now, the research group Forrester provides new insights about different kinds of participatory styles among users of social media sites. Forrester suggests that companies use their profiling tool (and related custom research services) to understand the behaviors and desires of target audiences, and then provide experiences accordingly.

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Pointing at Exhibits, Part 2: No-Tech Social Networks

Museum 2.0

It requires that each individual have a personalized profile that evolves with her growing relationship with the institution. It requires that the profiles of each visitor be networked in some common system with rules for how different profile items interrelate.

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Wikis: What, When, Why

Museum 2.0

Wikipedia, like YouTube and Facebook, is a giant in the world of Web 2.0. The participatory "ask" is high--to create original content. Wikis don't explicitly acknowledge individuals with "profile power"--content is prioritized, not identity. This sounds obvious, but it's not as easy as it sounds.

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