What Does Audience-Centered Look Like? It Looks like Glasgow Museums.
Museum 2.0
JULY 20, 2016
However, I have enormous respect for the customer-centered model when it is executed in ways that truly invite visitors in on their own terms and deliver satisfying experiences. But at their best, they focus on the humans walking in the door, providing them with value on their own terms. They care about visitor comfort.
Let's personalize your content