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Educational Uses of Back Channels for Conferences, Museums, and Informal Learning Spaces

Museum 2.0

Many museums are experimenting with “back channel” platforms that allow visitors and staff to chat and share content while onsite at the museum. It was sort of like passing notes in class—but the notes were highly on-topic extensions of what was being said real-time onstage. The back channel isn’t just a social space.

Channel 20