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Social Media in Crisis Communication: A Lesson Learned by Charlotte Meckelnburg Library

NTEN

Jenifer R Daniels, Communications & Marketing Specialist, Charlotte Mecklenburg Library. Unfortunately, Charlotte Mecklenburg Library’s budget woes were defined by all three. During the budget crisis, the library was in the media daily; but as we know, the media shapes stories based on talking points and sound bites.

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5 Questions: How to Make the Most of a Crisis Situation with Cross Channel Integration (Part 1)

NTEN

Speaker: Charlotte Kresse, Adams Hussey & Associates. If used effectively -- and not just as a one-way messaging platform with passive audiences -- mobile use can be an ideal tool to create and strengthen relationships with supporters new and old to your organization. Session: Are you ready to react? Twitter: @ahadirect.

Channel 44
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5 Questions: How to Make the Most of a Crisis Situation with Cross Channel Integration (Part 1)

NTEN

Speaker: Charlotte Kresse, Adams Hussey & Associates. If used effectively -- and not just as a one-way messaging platform with passive audiences -- mobile use can be an ideal tool to create and strengthen relationships with supporters new and old to your organization. Session: Are you ready to react? Twitter: @ahadirect.

Channel 44