NTEN and TechSoup Webinar: Share Your Story - ROI and Social Media - Slides and Notes
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 21, 2009
Last year at this time, I was writing the chapter on ROI in the soon to be published book from NTEN called " Managing Your Mission." Results translated into dollar value (donations or time saved). Listening is knowing what is being said online about your organization and your field. Defined Audience. Communicating the results.
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