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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

But there is also a trust issue too -- particularly if you don't know all the avatars in real life. Now, if I could just find a flip chart in SL that let's you type in the summary of key points - I'd be a happy. That's why Nancy White's post on most useful synchronous online facilitation practices really caught my eye.