Listening Curriculum: Draft - What you think?
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 9, 2009
Pattern Analysis . You'll also need to search on keywords or phrases that might uncover a client need or perception. Once you've started to monitor the results of keyword searches, it's important to put your pattern analysis skills to work. There are many other readers - here's a comparison of features from Wikipedia.
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