article thumbnail

Surveys: Collect and Act on Your Data in 2021 and Beyond

Nucleus

This is known as “secondary research” meaning the data already exists.] Here are some thoughts: Even if you don’t have a research department, have a research plan. Cecilia is an experienced research analyst, specializing in qualitative research (interviews/worksheets) and report writing. Who will we survey?

Survey 130
article thumbnail

Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Nonprofits Can Protect Their Mission By Protecting Their Data

Saleforce Nonprofit

Once you have all of this data aggregated in a single platform, having a way to protect all of this information becomes that much more important. According to Gartner, 99% of cloud security failures and resulting data loss will be the customer’s fault through 2025. We see a similar trend within the Salesforce platform specifically.

Data 107
article thumbnail

3 Steps to Making Data Protection a Priority at Your Nonprofit

Saleforce Nonprofit

According to research firm Gartner, 99% of cloud security failures and resulting data loss will be the customer’s fault through 2025. Aggregating all of your valuable information in a single platform is a critical first step in securing your nonprofit. We see a similar trend within the Salesforce platform.

Data 69