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Are You Done With Digital Transformation?

.orgSource

Digital transformation involves adopting a vision that continues to expand along with business and market possibilities. There was still some skepticism around the urgency to adopt digital business systems. The Gartner Technology Glossary offers these definitions. Those statistics were not surprising in 2017.

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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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Why Savvy Nonprofits Are Dumping QuickBooks™ and Moving to the Cloud

Connection Cafe

But take a look around and you’ll see that most business offices are still using outdated accounting systems—though this is rapidly changing. Within a few years, your on premise accounting system will likely be as old hat as cassette tapes and roll-up car windows. Which is what’s driving adoption. Are there still concerns?

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What Is a CRM and Why Does Your Nonprofit Need One?

sgEngage

A CRM is a system that manages and optimizes information related to current or prospective clients or donors, including contact information, interactions, personal and behavioral data, and communications. What Does a CRM System Do? Most CRM systems today are cloud-based and scalable to grow as your organization expands.

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