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Integration of CRM and CMS

Zen and the Art of Nonprofit Technology

Depending on the CRM, some require additional license fees for forms or APIs. I know a lot of the free site tools, wikis like wetpaint.com, keep trying to move to become more social, and let the audience/membership interact more – that is definitely related. Some take internal staff resources (especially the Manual strategy.)

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Case Study: Moving to Google Apps

NTEN

Technology was not part of the strategic plan and the budget for technology was included in the office supply budget -- definitely not any room for technology improvements, even if the desire was there. At this point, the servers were aging and needed to be replaced, and we needed new software and user licenses (MS Exchange Server), as well.