Strategies to Manage an Online Crisis
Care2
NOVEMBER 28, 2012
For example, when a consumer of the ice-cream brand Wilcoxson's asked, on Wilcoxson’s Facebook page, if the gelatin in their cookies and cream ice-cream contained pork, their CEO responded on Facebook with “we don’t deliver outside of Montana and certainly not in Pakistan.” What is the best way to reach you?
Let's personalize your content