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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobsen Blog

Debbie and I have known each other since 2009, when we worked together virtually for MicroMentor, Debbie on the West Coast, and me in the Midwest – and Debbie has appeared here on my blog many times over the years, sharing insights about marketing and leadership. Did the Zappos agent have the authority to give Amazon business?

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Raising the Floor of the Platform Economy: Co-ops, Unions, and the Struggle to Transform Technology

Non Profit Quarterly

Electronic transaction platforms like Amazon, Uber, Grubhub, and Airbnb have perhaps permanently changed the way that we live and work. In 2021, the five largest platform companies in the world—Google, Amazon, Facebook, Apple and Microsoft—accounted for 19 percent of all US market capitalization, valued at a whopping sum of $10.2

Platform 105
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Technology for Whom? Owning Our Platforms

Non Profit Quarterly

Amazon, born in 1995 as an online bookstore, grew by the 2000s to become the largest global e-commerce platform company in existence. The term platform cooperativism is relatively new, introduced in 2014 by Trebor Scholz, associate professor of culture and media at the New School in New York City.

Platform 140