Incorporate These Three Learning Styles When Teaching Employees Something New

Eric Jacobsen Blog

Your employees have different learning styles – typically falling within these three categories: Visual Learners Auditory Learners Tactile Learners Therefore, it’s best to incorporate all three styles when teaching something new, according to the book, Customer Service Management Training 101.

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The Difference between Training and Development.

Gyrus

The words training and development are mostly used together in the corporate world and are seen as activities focused on improving the knowledge, performance and productivity of the employees. Training programs are organized by the organization to develop employees' knowledge and skills as per their job requirements. Think of this way- training is mostly provided to teach new skills while development focuses on improving existing skills.

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Training on your new database

Robert Weiner

A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database. I discussed training at a high level on page 13 of this chapter from CASE's Handbook of Institutional Advancement. Here are some more detailed rules of thumb: 90% of training is forgotten within the first 2 weeks if it's not put to immediate use. Not everyone can train. Train the system administrator thoroughly at the start of the implementation project.

Learning Analytics: Big Data Applied to Training, Teaching, and Learning

Beth Kanter

And, NTEN is the first stop for nonprofits to go for this type of field level of research and coverage. For those of us who also focused on training, instruction, and professional learning for nonprofits, the New Media Consortium , has been charting the landscape of emerging technologies in teaching, learning, and creative inquiry on a global scale for the past ten years.

Technology Support as Teaching

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Technology Support as Teaching April 24, 2007 I’ve been thinking a lot about technology support lately. Empowerment – as you help them with a problem, teach them about the problem, and ways to troubleshoot (or possibly solve) the problem themselves in the future.

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How to Gamify Compliance Training

Gyrus

How to Gamify Compliance Training. In September we explored ways in which to make compliance training more fun, with our article entitled “ Fun Compliance Training – A Real Phrase ” However, we did not fully dive into the depths of manners in which such fun could be accomplished. This is easiest to achieve in processes that are difficult to comprehend or that are a little more obscure than a straightforward and rigid compliance training course.

Human Rights Trainings in Nigeria

Beneblog: Technology Meets Society

We told the NHRC staff and the MacArthur Foundation, a long-time supporter of the Benetech Human Rights Program, that we would be happy to return for more training when the NHRC was ready. Three years after our initial visit to the NHRC, the MacArthur Foundation asked us to conduct another Martus training and work with NHRC staff to integrate the Martus software into the Commission’s complaint management system.

3 Steps to Getting Your Board More Involved in Fundraising

EveryAction

Teach them that fundraising isn’t about asking for money; it’s about giving people the opportunity to give back and improve their communities. Provide Support and Trainings. Once the new staffer understands the cycle of giving, you can start teaching them to cultivate, solicit, and steward donors. This is a great opportunity to teach your board about fundraising and workshop their skills.

Speaking and Training Advice from Over 2000 Years Ago

Connection Cafe

One of my favorite assignments, though, is what we call “Train the Trainer” (T3), where I will work with a group of folks who will later put on a different hat and train their colleagues on new software. These assignments call upon product knowledge of course, but also a great deal of facilitation training, including many practice teachbacks in front of the group. Not just for training.

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Connecting the dots: What Corporate Training Can Learn from Formal Education

Gyrus

Connecting the dots: What Corporate Training Can Learn from Formal Education. ” This core competency of organizing is vital to the success of individuals in the training field. As it is difficult to make the most of the training if the concern of the trainees lies elsewhere. It is important to note that this sentiment does not just go for the users within the organization, but also the training staff themselves.

Nonprofit Technology Training: Book List

Beth Kanter

At this year’s Nonprofit Technology Conference, I’m thrilled to be doing a panel on nonprofit technology training and it has a bit of a star wars theme, “ Learn You Will.” I read a lot of educational technology, training, and teaching blogs, follow those people on Twitter, curate on Scoop.It, etc to keep up. When I’m training other trainers, I often get asked “What books should I read?” Training Design

What Improvisation Can Teach Social Change Leaders

Beth Kanter

I had the honor of being a guest facilitator at a transformative leadership retreat with colleagues Heather McLeod Grant, Chris Block, Lance Fors, and David Havens – I got to teach but more importantly got to learn from amazing people. He lead us on a series of improvisation exercises designed to teach important skills for networked leaders: empathy, awareness, celebrating failure, being open to change and more. This exercise was teaching us to be open to change.

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How Helpful is Teaching Nonprofits How to Fish?

Beth's Blog: How Nonprofits Can Use Social Media

How Helpful is Teaching Nonprofits How to Fish? When thinking about fundraising, many nonprofits and funders believe in the old adage, “Give a person a fish, and you feed him for a day; teach a person to fish, and you feed him for a lifetime.” A fundraising consultant, for instance, may provide top-notch training and an excellent development plan to a nonprofit, but the board and staff leaders might not be engaged or equipped enough to effectively execute it. Training Desig

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Teach An Employee Something New Today

Eric Jacobson

Take the opportunity today to teach an employee something new. Teach your employee something that expands his (or her) current job description. Teach something that will help him to get promoted within your organization at a later date. Teach him a skill that uses new technology. Or, teach him something that will allow him to be a more skilled leader and manager in the future. Be a leader who teaches.

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Training Human Rights Defenders in the DRC

Beneblog: Technology Meets Society

at Benetech.org In my job as outreach coordinator for Martus , Benetech’s free and open source information management technology, I teach human rights workers in many countries how to secure their data. I have just completed two 2-day trainings of human rights NGOs in the Democratic Republic of Congo. The second Congolese Martus training took place in Goma, the capital of North Kivu province located on the shore of Lake Kivu. A Guest Beneblog by Vijaya Tripathi, Vijaya.T

E-Readers for Everyone: Teaching Tips Webinar

Tech Soup Blog

She has worked in training and education for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, the Northeast Kansas Library System, and more. Learn more about e-reader teaching tips during TechSoup's free 30-minute webinar. Digital Divide eLearning Event Online Seminar Training library libraries nonprofits webinars nonprofit education online training e-book tablet literacy e-reader

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Teach Something New To An Employee Today

Eric Jacobson

Take the opportunity today to teach an employee something new. Teach your employee something that expands his (or her) current job description. Teach something that will help him to get promoted within your organization at a later date. Teach him a skill that uses new technology. Or, teach him something that will allow him to be a more skilled leader and manager in the future. Be a leader who teaches.

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Technology Training Skills

Tech Soup Blog

Successful technology training has less to do with technical knowledge than with other abilities such as communication skills, patience, interpersonal skills, flexibility, and empathy towards learners struggling with new technologies. It is more useful to know how to train than to just have technical expertise. Training is an art more than a science. There is quite a bit of creativity that goes into good active training.

Training Board Members As Brand Champions on Social and Beyond

Beth Kanter

” It was an interactive workshop and the content was on how to leverage senior leaders, board, and staff as champions on social channels. Rachel Calderon, Marketing and Communications Manager, Central Florida Foundation was a workshop participant and after the workshop we brainstormed a design for training her board members to be champions. She agreed to write up her process and experience – and especially grateful as I’m in London now teaching the same topic.

What I've been learning, cooking, reading, teaching and making

Have Fun - Do Good

Learning After working as a communications consultant since May for Rockwood Leadership Institute , I finally had the opportunity to participate in their signature personal leadership development training, The Art of Leadership. Teaching On Friday, I taught a fun Social Media for Coaches unit as part of a "Building a Successful Coaching Practice: Nuts, Bolts and Social Media" course in San Francisco State''s College of Extended Learning''s Core Strengths Coaching Skills Program.

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Get the Tools to Train and Educate

Tech Soup Blog

For nonprofits, libraries, and their constituents, training is esse ntial to keep knowledge and skills up to date. Whether your organization is training its own staff in nonprofit management, or teaching others technical skills, TechSoup can help you get started. Train on Over 150 Products with Atomic Training. You can use Atomic Training to help your organization maximize its tech tools and software products. Train Nonprofit Managers.

Bo Eason Teaches You How To Achieve Your A-Game In Life

Eric Jacobsen Blog

You get paid for the practice, for the rehearsal, for the training that led you to that performance. You’ve got to make rehearsal, practice, training the center of your universe. Prepare to be inspired and then to work hard as you read Bo Eason ’s book on how to be the best in the world at what you do. The book, published earlier this month, and is called, There’s No Plan B For You’reA-Game.

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Flexible Space: The Secret To Designing Powerful Training

Beth Kanter

Join me for a FREE Webinar: Training Tips that Work for Nonprofits on Jan.29th at 1:00 PM EST/10:00 AM PST. I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. And, if you are attending NTEN’s Nonprofit Technology in March, join me, John Kenyon, Andrea Barry, and Cindy Leonard for a session on designing effective technology training. Have you facilitated a training in a flexible space?

Training Your Staff: Online Alternatives

Tech Soup Blog

Idealware , a partner of TechSoup's recently posted an article addressing how to train staff in simpler, more cost-effective ways. All of the methods listed use the web or some form of computer technology in order to avoid the hassle of going to off-site training seminars or conferences. Many of these solutions can be integrated into your employee training through product donations offered by TechSoup. Tools for Training Staff Online.

The Dance Floor and The Balcony Social Media Training

Beth's Blog: How Nonprofits Can Use Social Media

I just finished doing a training for Open Society Institute media and information coordinators on social media with colleague, David Sasaki , from Global Voices. Our charge was to teach back-to-back simultaneous workshops covering social media strategy for NGOs and social media tools. It made me think of the metaphor of the Dance Floor and the Balcony a phrase and exercise that I learned from a session that Eric Eugene Kim facilitated. .

New at TechSoup: Online Courses from Atomic Training

Tech Soup Blog

For nonprofits, libraries, and their constituents, training is essential to keep technology knowledge and skills up to date. Whether your organization is training its staff and volunteers to use Windows 8 or FileMaker, or teaching others technical programs like Excel, the new Atomic Training Donation Program at TechSoup can help you get started. Train on Over 150 Products. The training is available to both your staff AND your constituents.

New Year's Resolution: Get the Tools to Train and Educate

Tech Soup Blog

For nonprofits, libraries, and their constituents, training is essential to keep knowledge and skills up to date. Whether your organization is training its own staff in nonprofit management, or teaching others technical skills, TechSoup can help you get started. Acquiring Technology Clients Community Tech Centers E-Learning E-Learning Online Seminar Running Your Organization Software Staff Training Training Volunteers

What can nonprofit technology trainers learn from the social work field to improve their training techniques?

Beth Kanter

Last month, I spent two days teaching at University of Buffalo, School of Social Work. During my visit, I gave a keynote at a nonprofit leadership conference, facilitated a workshop for social work agencies on networks and data, guest taught a graduate course in social work research and evaluation methods, met with faculty, gave a talk on giving to students at the student union (pictured above), and was interviewed for the podcast series. Training Design

Trainer’s Notebook: The Feng Shui of Good Teaching and Learning

Beth Kanter

All of my work these days is focused on designing and delivering effective training for nonprofits -primarily on the topics of social media, strategy, networks, and measurement. I’m also doing a lot of training of other trainers. I had my ideal training Fung Shui — roundtables in a room with space to move around, projection, the ability to move the group outside for some of the sessions, and wall space to showcase the products of learning. Training Design

Arts Organizations Digital Strategies Master Class and Train the Trainers

Beth Kanter

I’m teaching a master class today in San Francisco for arts organizations for Theatre Bay Area. The third year now expands the program into a “train the trainer” model. The master class is part of a, NEA-funded experiment being conducted by arts service organizations like Theatre Bay Area all across the country. Trainers from arts service organizations will train their members. Training Design

Paul Smith Teaches You How To Sell With A Story

Eric Jacobson

Drawing on hundreds of interviews with procurement managers, Paul teaches you how to : Select the right story Craft a compelling and memorable narrative Incorporate challenge, conflict, and resolution Use stories to introduce yourself, build rapport, address objections, add value, bring data to life, and create a sense of urgency Storytelling definitely works in sales, explains Paul, "because a great story changes everything. This is a great week.

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How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

Join me for a FREE Webinar: Training Tips that Work for Nonprofits on Jan.29th at 1:00 PM EST/10:00 AM PST. I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. And, if you are attending NTEN’s Nonprofit Technology in March, join me, John Kenyon, Andrea Barry, and Cindy Leonard for a session on designing effective technology training. Training is only valuable if participants apply what they learn.

QuickBooks Made Easy Training Coming to a City Near You

Tech Soup Blog

TechSoup donor partner QuickBooks Made Easy is taking its popular QuickBooks trainings on the road, and offering a special discount to TechSoup members! Grab the discount code below to get $20 off the cost of training (a 13 percent discount!). Since 2000, Gregg has been teaching QuickBooks seminars around the country for various groups and is considered to be an expert in the program.

Learn You Will: #14ntc Nonprofit Tech Training Session Reflection and Resources

Beth Kanter

Earlier this month, I presented on a panel called “ Learn, You Will ” with Cindy Leonard, John Kenyon, and Andrea Berry on the topic of designing effective nonprofit technology training at the Nonprofit Technology Conference hosted by NTEN. We framed the session as what to think about before, during, and after a training , using the “ADDIE” model as an organizing device. 6 Tips for Evaluating Your Training Session. The Feng Shui of Good Teaching.

ASU Lodestar Center Blog: Can You Teach a Watchdog New Tricks?

ASU Lodestar Center

Disclaimer Wednesday, May 4, 2011 Can You Teach a Watchdog New Tricks? Where do donors get trained to think that investment in administration and fundraising is bad? The training of donors to rely on financial ratios picked up steam when seed capital, the easy availability of IRS Form 990, the power of the internet, and enough-knowledge-to-be-dangerous coalesced to form Charity Navigator in 2001. Can You Teach a Watchdog New Tricks?

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Five tips for software systems training

Michael Stein's Non-profit Technology Blog

My good friend Adriano Pianesi , the former trainer at Members Only Software, has taken the bull by the horns and announced the creation of his own training consultancy, Participaction. Adriano and I have had some long conversations over the years about how to best provide the training organizations need to make effective use of their information systems, and he led us in experimenting with a lot of different ways of doing training.

Strategies for Powering Learning Through CRM Go-Live and Beyond

Connection Cafe

And, because everyone loves change and learning new technology, you aren’t anticipating any challenges when communicating this decision or providing training to impacted teams across campus. For all of us who don’t live in a world where this type of change is enthusiastically accepted , we know that it can be challenging , especially when it comes to thinking about training and getting folks to actually USE the system. Pre-training research . Go-live training .

Rapid Realignment Teaches Leaders How To Adapt And Stay Focused

Eric Jacobson

And, particularly timely are the book sections where the authors teach readers how to: bring the customer voice inside your company through social media use social media and digital technology to quickly identify points of misalignment Labovitz is the founder and CEO of IDI, an international management training and consulting company, and professor of management and organizational behavior at the Boston University Graduate School of Management.

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What Southwest Airlines Teaches Leaders About Corporate Culture

Eric Jacobson

Explain your company's culture on the first day of each new hire's orientation and training. If you've flown Southwest Airlines you know they're tops in airline customer service, driven by a leadership style that creates a company-wide culture where all employees own that culture.

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Teaching Nonprofits How To Bring Relevant Information To Their Desktop

Beth's Blog: How Nonprofits Can Use Social Media

I participated in Nancy White's online facilitation workshop last fall where one of the participants was the thoughtful Nick Noakes who is the Associate Director for the Center for Enhanced Learning and Teaching at a university in Hong Kong. In reading Marshall's excellent reflection about teaching RSS techniques , I came across a comment from Nick pointing to some curriculum he is developing and teaching to faculty on using RSS for their research work.

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How To Become A Rainmaker

Eric Jacobsen Blog

Teach customers to want what they need. Rainmaker Sales Sales Management Sales Manager Sales Training Sales TransformationHow To Become A Rainmaker is a quick, instructional book that reveals the rules for getting and keeping customers and clients. Written by Jeffrey J.

Free Webinar September 14: Training Volunteers and Staff Members to Ask

Tech Soup Blog

Eastern time for a free webinar on how to train people to ask for gifts. She is co-founder of Asking Matters , a web-based resource that teaches board members how to fundraise and motivates them to get out and ask for gifts. Join Andrea Kihlstedt and GiftWorks on September 14 at 1:00 p.m. Andrea's book Capital Campaigns: Strategies that Work is a standard resource on capital campaign fundraising.

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Reader Beware, You're in for a Scare: 4th Annual Nonprofit Halloween Celebration

EveryAction

They aim to increase public understanding of artificial intelligence, improve the teaching and training of AI practitioners, and provide guidance for research planners and funders on the potential of current AI developments. Happy Halloween from all of us at EveryAction! Every year we celebrate by dressing up as some of our favorite nonprofit organizations as a way to recognize their incredible work and commemorate the start of end-of-year fundraising campaigns.