Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question
.orgSource
MARCH 6, 2023
But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence. Sharon facilitated an exchange of ideas between Nancy MacRae and Kristine Hillmer, MBA, CAE, President, and CEO of the Wisconsin Restaurant Association. Trust was not a concern for most participants in the past.
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