Social media is a great tool to build intimacy with your constituents. Here is a video from Stefana Broadbent. Stefana is a cognitive scientist who watches us while we talk (and IM, and text). She is one of a new class of ethnographers who study the way our social habits and relationships function and mutate in the digital age. I hope you enjoy the video. Please share your feedback below in the comments section.
NCE Social Media 
Stunning… kinda interesting subject. I am goin to blog about it likewise!!
Danke schön!