.orgSource

JANUARY 21, 2025

How.orgSource Can Help: We help associations design timelines that keep projects on track while celebrating progress toward future readiness. Establish Metrics to Measure Progress and Success Metrics are essential for tracking the effectiveness of your roadmap.

Create 221

Create Associations Metrics Culture 221

Bloomerang

JANUARY 6, 2025

The retention metrics that matter Retention is your single most important metricthe easiest, fastest, and most affordable way to raise more money. Use this handy retention calculator to get started. Measure your retention in three ways: 1. Then, you can dig a bit deeper.

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Metrics Fundraising Retention Donor 105

Association Analytics

DECEMBER 15, 2022

If you’re responsible for member retention, you have your renewal rate committed to memory, right? You are most likely doing everything you should — calculating your retention rate on a regular basis, being consistent in your retention formula and sharing results with key stakeholders.

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Retention Data Demographics Associations 169

Association Analytics

NOVEMBER 20, 2023

There is strength in numbers, and that means your association needs to do everything it can to increase member retention. This is where establishing strong member retention strategies comes into play. Here are some member retention best practices to help you hold onto your members.

Retention 169

Retention Associations Professional Strategy 169

The Modern Nonprofit

FEBRUARY 4, 2025

Estimated Reading Time: 3 minutes 5 Fundraising Metrics Every Nonprofit Should Track This Year In todays data-driven world, you cant afford to guess whats working and whats not in your fundraising efforts. Tracking the right metrics helps you understand your impact, refine your strategies, and maximize your resources.

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Metrics Track Fundraising Nonprofit 52

Nonprofit Tech for Good

APRIL 2, 2020

2) Conversion Rates. The mention of conversion rates often makes nonprofit pros cringe, because it sounds technical, like some jargon a marketer would use. By increasing your conversion rate to 1.5% Focusing on your conversion rate is one of the few things you can do that can truly multiply your results. 5) Retention.

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Metrics Digital Marketing Nonprofit 329

Bloomerang

JUNE 3, 2022

Today’s question comes from a nonprofit employee who wants advice on how to calculate an accurate nonprofit dollar retention rate. Dear Charity Clairity, When you write “the average dollar retention is just 47%,” I’m not sure what that means. — Stats Nerd. Dear Stats Nerd, First, I’m glad you’re asking this question.

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Retention Rate Stats Donor 116

Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? A chorus of voices have been beating the drum about the importance of donor retention through their research, in blogs, and in webinars—with stagnant results. . The Donor Retention Crisis—and Why It Matters. whereas the new donor retention rate was 19.3%.

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Retention Donor Rate Issue 116

Nonprofit Tech for Good

MAY 27, 2023

These consistent gifts, known as recurring donations, help your organization’s long-term fundraising success and retention goals. More Loyal Donors While new donor retention rates average less than 20% , monthly giving programs typically enjoy retention rates of over 80% after the first year and over 95% after year five.

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Donation Guide Nonprofit Retention 270

Nonprofit Tech for Good

APRIL 17, 2021

In business, customer retention is “big business.” ” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. Calculate your churn rate as Total # of Partner by Total Value of Partners.

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Help Tips Retention Nonprofit 279

Nimble AMS

OCTOBER 6, 2024

Continue reading to learn how AOSSM is leveraging Nimble AMS, AI, and predictive analytics tools to boost membership retention and exceed its goals. Using Nimble AMS, predictive analytics, and AI tools, AOSSM staff worked to improve its membership retention and engagement rates. What did you miss at 2024 Solutions Day?

Retention 127

Retention Goal Analytics Associations 127

sgEngage

NOVEMBER 20, 2024

The finance team can track the performance of each stream to help identify which ones are the most resilient. How to Measure: Track revenue generated, expenses incurred, and profit margins for each earned income initiative. How to Measure: Evaluate cost per dollar raised, donor acquisition costs, and conversion rates.

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Professional Fund Model Tips 98

Bloomerang

DECEMBER 12, 2024

Donation thank-you emails Expressing gratitude after donors give is widely accepted as one of the most effective ways to increase donor retention. Segmented messaging leaves a lasting impression on donors, leading to increased retention rates and fundraising success. Track email metrics to optimize your strategy.

email 95

email Marketing Guide Nonprofit 95

Bloomerang

FEBRUARY 5, 2024

Nonprofits who care about donor retention employ numerous strategies to keep their donors coming back year after year. Personal acknowledgments, impact reporting, and a strong monthly giving program are some of the cornerstones to a high donor retention rate. Savvy fundraisers have always kept donor retention top of mind.

Retention 119

Retention Gift Donor Pledge 119

Neon CRM

MAY 28, 2025

Volunteer retention strategies, like donor retention strategies, are an important way to keep your biggest supportersthe loyal folks who volunteer their timeengaged. Get the Report Volunteer Retention Strategies Are Easier With the Right Tools The best way to prioritize volunteer retention? Heres the formula!

Volunteer 90

Volunteer Retention Strategy Tips 90

Bloomerang

JULY 7, 2022

Best Practices for Donor Acquisition and Retention Through Direct Mail. A 2020 study by Ballantine found that direct mail response rates ranged from 5-9% compared to 1% for email. Going back to response rates, those can vary based on a number of factors inside and outside of your control.

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Mail Retention Donor Practice 130

Nonprofit Tech for Good

NOVEMBER 15, 2019

The ability to track and monitor those relationships should be the #1 priority for organizations seeking to expand their donor base or increase their revenue. There is a higher website conversion rate and donors stay on the website longer because of more opportunities to engage with the software.

Relationship 240

Relationship Software Management Nonprofit 240

Nonprofit Tech for Good

JANUARY 16, 2022

Imagine what your organization could accomplish in 2022 if you began each initiative with clean, streamlined donor records that record donations from your online forms and update automatically , an arsenal of canned reports to track key metrics, and a solid plan to prioritize each donor segment individually. Crowdfunding. About the Author.

Fundraising 295

Fundraising Strategy Nonprofit Social Media 295

sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

Retention 111

Retention Management Tips Nonprofit 111

Nonprofit Tech for Good

APRIL 22, 2013

Until recently the nonprofit pioneers of the Social Web had to mostly rely on their intuition that their social media campaigns were resulting in more dollars raised online, an increase in brand and cause awareness, and higher rates of volunteer recruitment and retention.

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Social Media Awareness Causes Media 279

Association Analytics

JUNE 17, 2021

In our previous blog posts on retention and product value , we illustrated how data isn’t one dimensional. If particular role types are not attending, take a look at your content and determine if it makes sense to create sessions or a learning track that addresses their needs. What factors influence first time attendees?

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Associations Data Registration Analytics 318

Gyrus

AUGUST 15, 2024

Measurable training metrics may include completion rates, engagement rates, course evaluations, and assessment scores. Key Metrics to Measure Training Effectiveness Activity pass/fail rates : Examining pass/fail rates for activities can be helpful for understanding the difficulty of a learning activity.

Analytics 59

Analytics Measure Train Training 59

Nimble AMS

DECEMBER 18, 2024

When you offer early-bird discounts or group rates, you can fill event openings quickly, giving you a better idea of the demand for your events. Are you looking to increase membership numbers, improve retention, or grow non-dues revenue? Start small, track your results, and refine your approach over time.

Associations 103

Associations Adopt Registration Tips 103

Bloomerang

FEBRUARY 12, 2025

Knowing your donor retention rate is crucial. If your attrition rate is high, your first goal should be to understand why your attrition rate is high. What was our ask rate? What was our grant success rate? Prioritize donor retention. Track performance quarterly and tweak as needed.

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Strategy Develop Fundraising Build 99

Neon CRM

AUGUST 11, 2023

It’s easy to focus on fundraising success and forget about donor retention. GivingTuesday Donor Retention Makes Financial Sense… While you work on your plan to attract new donors on GivingTuesday, spend some time thinking about how you’ll retain them after the big day. It’s one of the most high-profile fundraising days of the year.

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Retention Donor Gift Donation 98

sgEngage

JANUARY 28, 2025

Case in Point According to the 2023 M+RBenchmarks report, nonprofits that maintained consistent branding and simplified their donation pages saw marked improvements in conversion rates. Measure Your Progress and Refine Track Key Brand Metrics Brand clarity is about more than warm, fuzzy feelingsit also impacts measurable results.

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Nonprofit Volunteer Social Media Donor 95

Qgiv

AUGUST 4, 2023

Having a successful volunteer management strategy will help you increase your volunteer retention rate, which ultimately creates more efficient volunteer staff. Why is volunteer retention important? Volunteer retention is your organization’s capacity to keep volunteers active and engaged with your work. Data Collection.

Retention 93

Retention Volunteer Management Practice 93

Gyrus

OCTOBER 1, 2024

How to Leverage LMS Data Analytics for Better Decision-Making in Corporate Training GyrusAim LMS GyrusAim LMS - In today’s competitive business landscape, Learning and Development (L&D) programs are key drivers of employee growth, retention, and overall business success. Identify areas where employees may need additional support.

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Analytics Train Training Data 64

Pamela Grow

FEBRUARY 11, 2025

This deeper level of engagement not only increases retention but also helps transform one-time donors into lifelong advocates for your cause. Track the Effectiveness of Your Stewardship After implementing your new stewardship strategies, monitoring their effectiveness is crucial.

Relationship 59

Relationship Donor Fundraising Metrics 59

.orgSource

OCTOBER 31, 2023

How do we stay on track and meet our goals? Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information. Learn how this growing association is leveraging innovative features to create a seamless renewal experience that is leading to increased retention rates.

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Sponsor Associations Director Retention 275

Greater Giving

DECEMBER 12, 2022

But as we kick off 2023 and look back at what worked well in 2022, an excellent tool for evaluating donor retention is to look at the donors that gave last year but unfortunately not this year (LYBUNT) and work on engaging them with new opportunities to give. ” TIP: How do you Calculate Donor Retention Rate?

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Retention Donor Giving Support 91

Nonprofit Tech for Good

NOVEMBER 3, 2023

After several emails you can compare email open rates and stick with what works. 5) Interest If you do not have interest tags added to your email system already, it is pretty simple to add a custom field and start to track them building this capacity quickly. Does your newsletter work better the first week or the last week?

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email Personal Strategy Nonprofit 328

Bloomerang

APRIL 17, 2025

Clue #1: The appeal overload The evidence: More asks, fewer results Nonprofits are sending more appeals than ever, but response rates keep dropping. Retention is slipping , meaning nonprofits are losing donors faster than theyre gaining them. The best fundraisers track donor engagement, not just gifts. Donor fatigue is real.

Donation 97

Donation Raise Retention Donor 97

Bloomerang

MAY 16, 2025

and thats before you factor in retention or conversion rates. You stop planning by gut feel and start tracking outcomes. And yet, only 37% of fundraisers track what happens after the eventand just 35% say they value post-event engagement at all. Track what matters. ROI, or $0.77 spent for every $1 raised.

ROI 82

ROI Donor Gift Evaluation 82

The NonProfit Times

DECEMBER 19, 2024

Donor retention continued to decline (4.6%), marking the fourth consecutive year of year-over-year negative activity. The ongoing decline in donor numbers and retention signals an urgent need for strategic recalibration. The FEP tracks five levels of donors from Micro ($1 to $100) to Supersize ($50,00 and more).

Fundraising 52

Fundraising Retention Donor Raise 52

sgEngage

APRIL 18, 2025

She was feeling increasingly frustrated with the high rate of donor churn at her organization. Make Authentic Connections with Supporters Record and use personal details : Use your CRM to track personal details like birthdays, donation anniversaries, and interests. and see if they improve overall performance and retention.

Donor 95

Donor Fundraising Tech Change Management 95

Fast Company Tech

MAY 20, 2025

People should be able to track the status of their claim in real time, so they can stop chasing their insurance companies for answers. Employers see higher retention, insurance brokers and agencies build deeper trust with their clients, and insurance companies see a higher rate of renewals.

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Benefit Experiment Design Industry 106