Pamela Grow

AUGUST 30, 2023

It’s the grant application question you always dread… How will your organization sustain this program when the grant is complete? But the real answers to the sustainability question start long before keying in the first word on a grant application. No fluff, no filler, no BS. Just focused tools and advice you can actually use.

Lesson 52

Lesson Question Grant Application 52

VQ Strategies

JANUARY 18, 2021

Day, designated as a National Day of Service, I was interviewed by Meghan McCarty Carino for National Public Radio about how organizations have adjusted their MLK Day of Service plans given the pandemic. Days of Service are a double-edged sword. The challenges posed by days of service run deeper than just logistics.

Service 98

Service Volunteer Virtual Interview 98

Forum One

APRIL 18, 2023

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72

Map Service Design Digital 72

sgEngage

FEBRUARY 9, 2023

Indirect costs are the costs that cannot be associated with one program or service within an organization (i.e., Below are five frequently asked questions related to indirect costs to help organizations identify how to calculate and allocate indirect costs. operating costs). What expenses are included in indirect costs for a nonprofit?

Rate 84

Rate Question Government Fund 84

Saleforce Nonprofit

APRIL 19, 2021

If you’re curious about where your organization stands in its digital transformation, ask yourself three questions: 1. Do we deliver personalized, meaningful engagement for both supporters and recipients of our programs and services? Have we designed our programs and services around the specific needs of our participants?

Digital 116

Digital Question Mentoring Michigan 116

The Storytelling Non-profit

DECEMBER 1, 2021

When you are able to talk to someone directly about a story, you can ask questions the help you gather key facts, details, and emotions to tell a compelling story. To get information that helps you tell a great non-profit story, you’ll need great storytelling interview questions. I hope that they inspire you! There you have it.

Storytelling 77

Storytelling Interview Profit Question 77

Get Fully Funded

JANUARY 9, 2022

There are lots of details to think through and lots of questions to answer. To get started, answer these six questions. If you’re just starting out, think about the services you want to deliver and work backward. Your Core Number is an expression of what it costs you to provide the smallest unit of service in your programs.

Structure 122

Structure Question Fundraising Calendar 122

.orgSource

OCTOBER 1, 2023

I urge my clients to study data to understand how to deliver the individualized service their members want. It gives your audience a voice, agency, and the all-important opportunity to ask questions. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy! Live chat delivers white glove member service.

Las Vegas 251

Las Vegas Conversation Cancer Offline 251

Nonprofit Tech for Good

JANUARY 11, 2024

Request for Proposals (RFPs) are a critical tool for nonprofits seeking services from vendors or consultants. Use resources like Google and professional networks to ask questions. Outlining a budget range aligns expectations with potential service providers. Transparency about your budget is crucial.

Practice 287

Practice Proposal Listserv Consultant 287

Association Analytics

APRIL 1, 2024

Look to create new and innovative products and services for an underserved population in your membership. Strategy 2: Double Down With the Double Down strategy, you’re looking for products, services, and member segments that are really working well for your association.

Data 210

Data Strategy Associations Survey 210

The Storytelling Non-profit

DECEMBER 1, 2021

When you are able to talk to someone directly about a story, you can ask questions the help you gather key facts, details, and emotions to tell a compelling story. To get information that helps you tell a great non-profit story, you’ll need great storytelling interview questions. I hope that they inspire you! There you have it.

Storytelling 57

Storytelling Interview Profit Question 57

Nonprofits Source

JUNE 14, 2023

by answering four frequently asked questions. As you review these frequently asked questions, remember that a nonprofit consultant who is an expert in prospecting can be a great resource to turn to for more help. The post Donor Prospect Research: 4 Frequently Asked Questions appeared first on Nonprofits Source. Let’s dive in.

Research 52

Research Question Donor Gift 52

BoardAssist

JUNE 27, 2016

For that reason, many nonprofits opt to turn to board recruiting services like BoardAssist for help. Choosing the best board recruiting service for your nonprofit is critical. What questions should you be asking as you think through who will perform the very important function of board recruiting for you? .

Service 76

Service Question Search Linkedin 76

Whole Whale

NOVEMBER 19, 2021

In 2020 as the pandemic encroached on our daily lives, food delivery services saw spikes in demand. Like the stickers are for food delivery, the trust as a service model is a great opportunity for most businesses today. Out of those unsettling images came a new idea: security stickers on takeout.

Examples 98

Examples Service Green Model 98

Eric Jacobsen Blog

JUNE 3, 2020

Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins. To deliver sensational customer service, you need to have the right culture.

Service 52

Service Culture Teach Evaluation 52

The MatrixFiles

MARCH 25, 2024

We assume that the market for a product or service is influenced by marketing alone, i.e., once a member or customer gets past the marketing email or landing page to convert, the software will take care of the rest and it’s marketing moving the needle. This is a mistake. How easy or hard is it to actually complete a transaction?

Generation 264

Generation Registration Associations Amazon 264

Media Cause

JULY 20, 2022

So, it’s important to prepare questions to ask before meeting with a potential tech vendor. Questions to ask internally before meeting with a tech vendor. Questions to ask tech vendors. Now that you know what you don’t like and do like about the existing platform, use those discussions to create questions for the tech vendor.

Tech 52

Tech Question License Platform 52

Bloomerang

JULY 7, 2021

Here are three questions whose answers will give you guidance on how to start serving donors. Question 1: What are our donors’ needs? Question 2: What is your core belief and expertise? Question 3: Where does our belief and expertise overlap with our donor’s needs? Step 3: Offer and Thank.

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Process Question Donor eBook 135

.orgSource

FEBRUARY 12, 2024

It’s no longer possible to depend on professional allegiance as a buffer for less-than-stellar service. To align your mission with your brand and reflect that symmetry through products and services, you need to bring membership and marketing to the Equator. There was a time when associations didn’t think of their members as customers.

Collaboration 221

Collaboration Marketing Integration Trend 221

Eric Jacobsen Blog

MARCH 14, 2021

Here are 10 important questions business leaders should ask, according to Ken Blanchard and Garry Ridge , authors of Helping People Win At Work : Does my business have a clear, meaningful, and easily understood vision/mission? Are our products/services creating lasting, positive memories for our customers?

Question 52

Question Celebrate Measure Culture 52

AccelEvents

JULY 20, 2020

When choosing a virtual platform, though, it is important to ask the right questions so you can be sure that it will provide the right features and benefits for your event. To help you to discern between platforms, and to prepare you for choosing the right one, we’ve prepared a list of questions to have on hand. This question is huge!

Virtual 94

Virtual Platform Question Broadcast 94

TechImpact

APRIL 30, 2014

It offers service when it’s needed, it has the capacity to greatly reduce daily operating costs, and it allows for great flexibility for its users. They are unsure of how to differentiate between providers, which will offers more value over another, and simply do not know what questions to ask. Image courtesy of SMB Tech Guide.

Question 154

Question Articulate Tech Integration 154

AccelEvents

JANUARY 20, 2022

One of the services we at Accelevents offer is our 24/7 Customer Support via chat. Let me share the top seven questions we get through chat. . #7 7 top question: What are your pricing plans? 6 top question: Do speakers need a ticket to the event? 5 top question: How do attendees enter the event? .

Question 52

Question Support Accessibility Virtual 52

Eric Jacobsen Blog

NOVEMBER 11, 2020

Here are 10 important questions business leaders should ask, according to Ken Blanchard and Garry Ridge , authors of Helping People Win At Work : Does my business have a clear, meaningful, and easily understood vision/mission? Are our products/services creating lasting, positive memories for our customers?

Business 52

Business Question Celebrate Measure 52

Nonprofit Tech for Good

FEBRUARY 14, 2013

I am researching “Donate Now” service providers. The nonprofit can purchase this service separately from other services. Do you know if this service provider exists that I am searching for and hoping for exists? If so, please post their name and website in a comment below.

Service 184

Service Donation Social Network Images 184

Forum One

SEPTEMBER 30, 2021

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46

Map Service Design Digital 46

TechImpact

OCTOBER 22, 2013

Nonprofits have a lot of questions about technology advancements. Connecting Up lists the 5 main questions nonprofits need to ask themselves when choosing a cloud service. The most important part of any tech upgrade is assessing your organization’s need in relation to the service, software, or tech.

Question 135

Question Tech Nonprofit Internet 135

Eric Jacobsen Blog

JUNE 22, 2019

Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins. To deliver sensational customer service, you need to have the right culture.

Service 40

Service Culture Teach Evaluation 40

Eric Jacobsen Blog

FEBRUARY 28, 2020

He recommends a different twist on asking your customers questions : stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs. Consider this advice from author Paul R. Will that be all?

Question 52

Question Advice Authoring Open 52

NTEN

MARCH 29, 2010

We're asking them all to share their answers to five very important questions. Session: Microsoft’s Software + Services: What’s Microsoft got in the cloud and why does it matter to nonprofits? . So-called “cloud computing” and “software plus services” represent the next major step in the evolution of computing.

Software 62

Software Service Question Atlanta 62

Association Analytics

JANUARY 8, 2024

There’s no question about it: Data collection can feel overwhelming and scary, and it can often feel like a challenge you’ll never be able to overcome. Be deliberate – If you can’t tell members what you’re going to do with the answer they’re giving you, don’t ask those questions.

Impact 169

Impact Strategy Associations Data 169

Eric Jacobsen Blog

SEPTEMBER 14, 2018

Here are 10 important questions business leaders should ask, according to Ken Blanchard and Garry Ridge, authors of Helping People Win At Work : Does my business have a clear, meaningful, and easily understood vision/mission? Are our products/services creating lasting, positive memories for our customers?

Question 40

Question Celebrate Measure Culture 40

NTEN

AUGUST 22, 2014

"How is an organization to go about evaluating email service providers?" " and other questions answered with key findings from a new report. E-mail email service providers report Fundraising' Kirsten Kippen. Marketing Manager. Idealist Consulting.

Service 93

Service email Mail Evaluation 93

Candid

FEBRUARY 27, 2024

One way to serve your clients more effectively is to gather feedback from participants, then use what you learn to improve services and support organizational change initiatives. This includes asking questions such as: “To what extent have we met your needs?” At Listen4Good (L4G), we call this process a “client feedback loop.”

Rate 128

Rate Survey Nonprofit Sample 128

AccelEvents

JULY 20, 2020

When choosing a virtual platform, though, it is important to ask the right questions so you can be sure that it will provide the right features and benefits for your event. To help you to discern between platforms, and to prepare you for choosing the right one, we’ve prepared a list of questions to have on hand. This question is huge!

Virtual 52

Virtual Platform Question Broadcast 52

Eric Jacobsen Blog

AUGUST 2, 2014

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Service 68

Service Retention Attention Sound 68

Amy Sample Ward

MAY 31, 2011

Next week, volunteer managers, service leaders, nonprofit staff and government representatives will come together for three days of learning and sharing in New Orleans, LA, at the National Conference on Volunteering and Service. Together, leaders and innovators and thinkers will ask a very important question: What should we stop doing?

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Service Government Ideas Conversation 132