Rethink Your Website Redesign Process


What if we all started with identifying the problem? Let’s look at how to start with the problem rather than the solution. Most of us don’t realize it, but we are solving bad problems. Bad problems focus on a task or a feature. Good problems focus on the experience.

Time is Money: Solutions for Monitoring Problems With Your Website

Byte Technology

So the question is: how can someone easily monitor their website to see if it ever goes down? To begin, consider using a program that monitors your site 24/7 and instantly reports problems when and if they occur.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Nonprofit Logo Design: A Simple 3 Step Process


Nonprofit logo design is a process that can be just as painful as it can be exciting. I couldn’t emotionally remove myself from the process and look at the big picture. That was a problem for me. A problem that you might be facing right now.

5 Times Foundations Cause More Problems Than They Solve

NonProfit Hub

But all too often, foundations, corporate grantmakers, and donors end up unintentionally causing problems instead of helping to solve them. Here are five common ways foundations cause more problems than they solve: Providing short-term funding for a long-term outcome. I suppose there are board members who might appreciate that shelter (and I question whether they should serve in that role). The nature of philanthropy is a want to help.

10 Questions To Gauge Your Engagement

Eric Jacobsen Blog

do people come together to examine the way things are done , criticize processes and behaviors with a view to evolving a shared best practice?

8 Tips for Your Nonprofit RFP Process Featuring a Free RFP Template


Time to start the RFP process to make sure you find the best vendor for your organization. While creating a Request for Proposals can be labor-intensive, time consuming, and stressful, we've put together some tips to make the whole process go a little smoother. Keeping these basic do's and don'ts in mind can yield great results + make the RFP process a lot simpler (and so can our No-Fuss Nonprofit RFP Template.). Some questions should include.

This Digital Marketing Process Will Make You Write Better Content

Nonprofits Source

Do you have a digital marketing process in place to manage your content, social, email, and engagement activities? In this article, I’m going to share a strategic marketing process that, when followed, will help you create content your audience will love. Acknowledging A Problem.

Four Important Lessons from a Nonprofit Board Nomination Process

ASU Lodestar Center

Per the by-laws, the immediate past board chair leads the nominations process for incoming board members. That process concluded in late spring and I have to admit that I learned some lessons along the way. posted by Ryan Johnson , Vice President, Publishing and Community.

Crowdsourcing Social Change: A Contest To Solve A Complex Problem

Beth's Blog: How Nonprofits Can Use Social Media

I've questioned whether or not this a good way to find the best solutions for complex social problems, although it can certainly add a halo effect and spread a brand's message.

What's the problem?

Michael Stein's Non-profit Technology Blog

Thought I'd polish up and post this blog entry on problem solving that's been hanging around half written. One of the things I notice working with our users is that some IT folks are born problem solvers and troubleshooters, and some aren't. Sitting in drizzly Seattle.

Are you asking the right questions in your peer to peer fundraising survey? #TT

Connection Cafe

Jen initially wrote this post for me to share a highlights from a webinar we hosted: Are you asking the right questions in your post event survey? We went through a similar process in 2012, although with a slightly different group of agencies. In his eyes, this was the biggest problem.

Survey 204

Church and Religious Organization Frequently Asked Questions

Tech Soup Blog

Here are four frequently asked questions and answers to speed up your TechSoup registration, so you can get charitable product donations more quickly. During the registration process, you will need the following: Organization name. What If There Is a Problem with My Registration?

BeneStream Uses Text Messages to Make the Health Care Enrollment Process as Simple as Texting with a Friend

Mobile Commons

In some cases, people can save significantly on healthcare costs by enrolling in Medicaid rather than their company plan, but going through the process can seem insurmountable without support. Personalized Support BeneStream also uses text messaging to address more specific customer problems.

10 Questions To Ask About Engagement

Eric Jacobsen Blog

do people come together to examine the way things are done , criticize processes and behaviors with a view to evolving a shared best practice?

Ten Questions To Help Drive Engagement

Eric Jacobsen Blog

do people come together to examine the way things are done , criticize processes and behaviors with a view to evolving a shared best practice?

Answers to the Ten Questions I am Most Often Asked

Museum 2.0

This post shares some of the most interesting questions I've heard throughout these experiences. Feel free to add your own questions and answers in the comments! BROAD QUESTIONS ABOUT AUDIENCE PARTICIPATION 1. QUESTIONS ABOUT RESISTANCE TO CHANGE 5.

Creating the Proper List of Questions in an Online Survey

Tech Soup Blog

In this article we are going to discuss a challenge that every researcher is confronted with when creating a survey : How to design the right question list for their questionnaire? ” Essentially, a survey is only as good as the questions created will allow it to be. Hey gang!

8 Secrets To Writing a Great Nonprofit RPF With Ease [Free Template]

The Science Behind Engaging your Supporters

Make sure to address this very basic, yet often overlooked step: before beginning a lengthy RFP process, decide internally on the best vehicle for your request. When defining the scope of your RFP, it’s just as important to ask yourself some questions as it is to ask a vendor.

Museum 2.0 Rerun: Answers to the Ten Questions I Am Most Commonly Asked

Museum 2.0

This post shares some of the most interesting questions I''ve heard throughout these experiences. Feel free to add your own questions and answers in the comments! BROAD QUESTIONS ABOUT AUDIENCE PARTICIPATION 1. QUESTIONS ABOUT RESISTANCE TO CHANGE 5.

7 Questions to Ask Before Making a Software Decision for Your Nonprofit Organization

Tech Soup Blog

The best thing you can do is ask the right questions of the right people. Here are the questions you need to ask to avoid buyer's remorse. But you still need to ask questions to make sure you have a clear understanding of things like pricing, features, and implementation.

Business Case-ing your way through Non-Profit Project funding issues

Beaconfire Wire

There will be two parts to the strategy – what is the problem and what is the possible solution to the problem. Here’s an outline to get you started: Problem: State the problem situation in a way that business stakeholders will understand/emphasize with it.

Issue 73

The Philanthropic Web, Questions and Answers

Social Actions

Below is the video and transcription of the question and answer session that followed Peter Deitz's presentation. Video, Question and Answer session: Transcription, Question and Answer session: Peter Deitz, Social Actions: Why does this matter for social action platforms? I’ll take one more question on Social Actions and then I really do want to hear from you guys and have a conversation about this open philanthropic web and what it might mean for your sites.

Tips for a Successful Software Implementation

Vertex Systems

And it can really cause problems. Be ready for the implementation process. Give them status updates on where you are in the process and when things are expected to “go live&#.

We Launched a Product Feedback Group to Help Us Create Better Products


We're always looking for ways to incorporate user feedback in our product development process. They’ll ask you open ended questions to help them understand the problem they are trying to solve. It is important to observe or hear the problem you’re facing first hand.

Reflection and Evaluation

Zen and the Art of Nonprofit Technology

Both reflective practice – that is the process of reflecting on what you do, and how you do it, as well as conscious, deliberate evaluation of projects, are things that are not very common in our field, nor things that are valued or encouraged. In many ways, we are focused on solving technology problems , or completing projects. Unfortunately, none of them had an answer to that question. at 2:30 pm What great questions to ask, Michelle!

The 2016 - 2017 Best Nonprofit Conferences Calendar


This conference will examine our role from multiple perspectives, focusing not only on the skills we bring to the fundraising process, but also the importance of the internal relationships that make certain those skills are used, and valued.

7 Ways to Be the Programmer No One Hates

Beaconfire Wire

When you’re able to keep the big picture in mind, you become more than just an implementer — you become a problem-solver. Ask questions. Raise issues and ask questions at the beginning of a project, not when it’s too late.

How’s Your Project Going? - Metrics for Development Builds

Beaconfire Wire

Part of the problem with metrics is the sheer number - qualitative metrics, quantitative metrics, metrics based on profitability, accuracy, etc, etc - but also trying to apply them in a meaningful way to achieve your goals. The process is the same for timeline extensions.

Could Kittens be the Future of CAPTCHA? | Beaconfire Wire

Beaconfire Wire

It’s rooted in the problem that unless you have a truly gigantic database, spammers will eventually just add your pics to their library and be able to break through. But a far bigger question is the use of CAPTCHA in public and semi-public spaces.

Spam 54

What’s in your data management plan?

3rd Sector Labs

Unfortunately, it’s true … and the only way to combat the problem is examine what’s in your data management plan. The problem that every nonprofit faces, however, is that all data degrades, and donor data degrades faster than most. Data normalization problems?

Data 156

Higher Education Content Strategy 101: The Fundamentals

Connection Cafe

To execute on content strategy means to consider your processes for content creation, search engine optimization (SEO), user experience, and more. Structure and Process are more about the delivery and maintenance of your content and your content team.

What Type of Decision Maker Are You?

Vertex Systems

Then, all of the sudden, a team member starts to question you about what seemed so obvious. The issue may be due to a differences in team member’s decision making processes. Satisficing – I examine the problem until first acceptable option is found. PROBLEM ALERT!).

How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. Question For Today Which person on your team did you thank today?

Top 10 Tough Donor Data Migration Decisions

3rd Sector Labs

Good data governance addresses data quality issues ranging from how you control your data input processes to questions such as ‘How long will you store old records?’ This is a great question and a tough decision.

Data 198

Four Tips And Observations For Leaders

Eric Jacobsen Blog

Thursday, August 5, 2010 Four Tips And Observations For Leaders I really like these four leadership tips and observations from the book, 1001 Ways To Energize Employees : Nothing creates more self-respect among employees than being included in the process of making decisions.

4 Strategies To Help Assess Your Nonprofit’s Technology


With the amount of new and innovative technology that is surfacing every day, assessing your nonprofit’s technology should be a daily process. But where to begin with this very important process? Will a switch to cloud computing across the board be viable to solve one small problem?

Do Exit Interviews

Eric Jacobsen Blog

Thats because you can use the reasons a departing employee provides to gather information about processes, people and departments that might need some redirection to correct situations that may have contributed to the employees reasons for leaving.

More fundraising software = more data headaches

3rd Sector Labs

Let’s face it … there is a direct relationship between the number of fundraising software systems we are using and the data problems we are creating for ourselves. What’s the extent of the problem? There are search results, however, that help us define the problem.

Data 182

4 Strategies To Help Assess Your Nonprofit’s Technology


With the amount of new and innovative technology that is surfacing every day, assessing your nonprofit’s technology should be a daily process. Here are a few of those important questions you can ask yourself and staff according to Richard Matson-Daley from

Read "The Seven Arts Of Change"

Eric Jacobsen Blog

Monday, November 29, 2010 Read "The Seven Arts Of Change" David Shaners compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

Arts 52

Medicaid Service Billing for Rehabilitation Agencies: The Advantages of Outsourcing

Vertex Systems

Following protocol can be a time-consuming and tedious process for staff who might have responsibilities other than billing. Ask about client resources such as cloud-based systems that will display billing information in real time and help your staff answer patients' questions.

6 Ways to Harness Your CRM Solution as a Change Management Tool

Connection Cafe

As systems and processes are being re-written, it’s an ideal time to set new goals, experiment with different processes, and emerge stronger on the other side of your transition. People tend to want to bend their new CRM solution to fit existing processes and workflows.

Performance Management Sucks – Here’s What to Do about It


This is one of those organizational processes that we’ve been doing roughly the same way for decades, because, well, we’ve always done it that way. What is that problem? Hmmm, the fact that we have to ask that question (and that you may not have a clear answer) is actually the problem.