Infographic: Interesting Stats On The Rise Of Internet Phone Calls

TechImpact

Internet phone calls, typically referred to as voice over internet protocol (VoIP) by IT professionals, are becoming increasingly popular amongst businesses and nonprofits, both small and large. Accessible on multiple devices, including desktops, laptops, and cell phones.

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8 Things We Love About Internet Phone Calls (aka VoIP)

TechImpact

Internet phone calls, referred to as Voice over IP (VoIP), are becoming an increasingly popular cloud service due to the low cost, long-term hardware sustainability, increased quality, and wider variety of features, as compared to the copper infrastructure of traditional phone systems.

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Who's Behind That Voice on the Phone: Meet TechSoup Client Services

Tech Soup Blog

TechSoup has some completely awesome customer service folks (we call their department Client Services) who help our members by phone or email to get the product donations they need. Handling more than 3,000 emails and phone calls each month. Sometimes there is a pause on the phone.

New York Tech Community Voices Protest Against SOPA – on the Street and on the Phone

Mobile Commons

The rally was to voice opposition to the Stop Online Piracy Act (SOPA) and its senate counterpart, the Protect IP Act (PIPA). This afternoon, our friends at The New York Tech Meetup took the protest against wide-ranging anti-piracy bills to the streets of Manhattan.

Elevating Advocacy Voices for Children Through Social Media

Beth's Blog: How Nonprofits Can Use Social Media

Elevating Advocacy Voices for Children Through Social Media – Guest Post by Barbara Munoz. In 2008, the Packard Foundation invited Voices for Utah Children to participate in the Narrative Project , which was designed to change the conversation around children’s.

Text Messages are the Best Way to Drive Phone Calls to Legislators

Mobile Commons

Political activists know that phone calls to Congress are the best way to influence legislators. But what’s the best way to actually get your organization’s supporters to pick up the phone and make those calls? Mobile Research Mobile Strategy & Tips Phone Calls Use Cases

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New Yorker: Phone Calls are the Most Effective Way to Petition the Government, “Short of Showing Up in Person”

Mobile Commons

Over the past few months, the New Yorker writes , so many people have called the government that “voice mail filled up and landlines began blurting out busy signals.” But with that deluge, do the phone calls actually matter? Hayes on the White House’s first phone.

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Phone Calls Are the Best Way to Influence Legislators. Here’s How to Set Up Your Own Call-In Campaign

Mobile Commons

In these divisive political times, activists across the spectrum are working to have their voices heard on Capitol Hill. A phone call from a constituent can, indeed, hold more weight than an email, and far outweighs a Facebook post or a tweet,” writes the Times.

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Thoughts on Voice Recognition Software (As Dictated to Voice Recognition Software)

Idealware

If you haven''t looked into voice recognition software in a while, it''s worth taking another look at it. This entire blog post is dictated through my simple Android phone with Google''s fault [default] voice recognition software. I have a little bit of experience with it, maybe a couple of weeks, which has helped me with things like the punctuation but in general this is what you get these days when when you dictate something through voice recognition software.

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Voices from the Community: Security

Tech Soup Blog

Voices from the Community is a series of blog posts highlighting various threads from the TechSoup Community Forums and other TechSoup online community channels. Privacy Security Software Tech Planning mobile phone malware mobile phones information protect virus safety protection planning policy policies flash drive smartphone VPN email security

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Adding Google Voice to My Web Site

Robert Weiner

I just added a Google Voice widget to my web site (on the Contact Us page). When a caller clicks the icon s/he is prompted to enter a name and phone number. Google Voice calls that number, then connects the caller to me as a free VOIP call. I then tried using the Google Voice Widget Plugin but I could only figure out how to place the widget in a sidebar rather than on a page. Very cool. The hardest part was figuring out how to embed the code on my site.

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Study Finds Text Messaging More Effective for Healthcare Surveys than Phone Calls

Mobile Commons

A new study published in PLos One suggests that health surveys conducted over text messages gather higher quality data than surveys conducted over phone calls. Comparing survey responses from text messages and phone calls.

How To Build Customer Relationships Through Phone Conversations

Eric Jacobsen Blog

Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder. Was the phone answered after two rings or less?

Why I'm not interested in an Android phone. Yet.

Judi Sohn

On Tuesday, Google is expected to publicly announce their Nexus One phone running Android. This is addition to a smattering of other Android OS phones out there, like the Droid , with many many more to come if you believe the techie sites. For starters, every carrier has or will have an Android phone available except AT&T. My iPhone is more than just a phone and web-enabled device.

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How To Evaluate Your Customer Service Phone Team

Eric Jacobsen Blog

Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder. Was the phone answered after two rings or less?

United We Dream Uses Texting to Turn 3 Voices into Thousands

Mobile Commons

The immigrant youth organization United We Dream recently used SMS to amplify the voices of three of its members into a rallying cry for thousands. You’ll be alerted the next time United We Dream needs you to add your voice to their cause.

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Jim Carrey, Paul McCartney, and Tony Bennett Raise Their Voices Against Gun Violence

Mobile Commons

That hasn’t deterred advocacy group Voices Against Violence, a nonprofit committed to saving lives by keeping guns out of the wrong hands. Watch Voices Against Violence co-founders Tony and Danny Bennett discuss their initiative with Piers Morgan.

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Further adventures in the world that Google is creating: Google Voice

Deborah Elizabeth Finn

Thanks to the inspiration of my nptech colleague Joel Remigio , I am now experimenting with a Google Voice phone number! Historically, I have disliked using phones, mostly because: 1) My hearing is not the greatest. voice mail messages to text, and emails the transcripts to me.

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Bringing Women a Global Voice: Jensine Larsen, World Pulse

Have Fun - Do Good

"I would wake up in the middle of the night and still hear their voices. I just had to take that chance." - Jensine Larsen Jensine Larsen is the Founder and CEO of World Pulse , a global media and communication network devoted to bringing women a global voice.

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You Just Destroyed Your Phone — Now What?

Tech Soup Blog

Since it was a Friday and I was leaving for NTC in a few days, repairing was not a viable option, so I ended up getting a new phone. (I I do, of course, recognize the great fortune being able to get a new phone relatively easily, but that's another post).

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Mobile, Voice-Operated Everything, and Security, Oh My! Top Nonprofit Tech for 2016

Tech Soup Blog

percent of the 3 million Note 7 phones sold. That's fewer than 1,000 defective phones worldwide and under 100 in the U.S. Voice-Operated Everything. We're now talking to our mobile devices with Apple's Siri , OK Google , Samsung S Voice , and Microsoft Cortana.

About that Google Phone

Idealware

After my highfalutin post on mobile operating systems , I thought I'd step back and post a quick review of my T-Mobile G1 , the first phone running Google's Android Mobile OS. Mind you, I'm not posting this from my phone, but I could. :) Hardware Specs for the G1 In order to discuss this phone, it's important to separate the phone from the operating system. The G1 is an HTC mobile phone with Android installed on it.

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You Just Destroyed Your Phone — Now What?

Tech Soup Blog

Since it was a Friday and I was leaving for NTC in a few days, repairing was not a viable option, so I ended up getting a new phone. (I I do, of course, recognize the great fortune being able to get a new phone relatively easily, but that's another post).

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Jim Carrey, Paul McCartney, Elton John, and More Raise Their Voices Against Gun Violence

Mobile Commons

That hasn’t deterred advocacy group Voices Against Violence, a nonprofit committed to saving lives by keeping guns out of the wrong hands. Watch Voices Against Violence co-founders Tony and Danny Bennett discuss their initiative with Piers Morgan.

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Business Phones and the Small Nonprofit: Idealware's Story

Idealware

There were two phone lines and two consumer-grade wireless handsets. Last summer, Idealware moved to a new office space, and transferred its two existing phone lines and installed a third. By January 2011, Idealware had grown to five staff members in the main office, but still had just three phones. Simply adding more phone lines wasn't feasible. Last November, we wrote an article about installing phone systems on a shoestring budget.

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Anti-SOPA/PIPA Activists Drive Over 200,000 Phone Calls in One Day

Mobile Commons

The sites posted online forms where visitors could simply enter their address and phone number. Organizers asked the crowd to text-to-call Senators Charles Schumer and Kirsten Gillibrand to make their voices heard.

Virtual Phones for Virtual (and Physical) Orgs

Idealware

I'm looking into phone options for Idealware's own use, and in the process really clarified my own understanding of how this whole thing works. There's two major components: phone service, and PBX services, and once you start to thing about things beyond traditional hardware options, they're quite separate. You can also use VOIP services - Voice Over IP, through someone like Vonage (Vonage primarily serves residential customers- I assume there's business focused ones too?

Scripps Howard News Service-Non-voice way to communicate popular with young people

AFP Blog

Scripps Howard News Service : "Text messaging has evolved into a powerful non-voice form of communication for cell phone users, especially younger subscribers who love to trade short notes and updates. The practice has grown in just a few years to the point where more than one-third of cell phone users regularly send and receive text messages, most of them personal.

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Google Voice: A New Tool For Nonprofits But Not So Great for Community Voicemail

Confessions of a Non-Profit Executive Director

Launched today, Google Voice is the newest update to Grandcentral , a service I’ve used since near its inception. It generates a universal phone number that ties together various services such as all your other phone numbers, voicemail, VOIP, SMS and even your Gmail contacts. The tech press points out that Google Voice is a direct challenge to other established for-profit services such as eBay’s Skype, Vonage and Comcast.

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Social Media: Not Just a Revolution, but a Voice for the Silenced

Frogloop

During the Iran protests in February of 2011, a woman who was raped, sexually assaulted and beaten once she was identified as a "rioter" simply for voting, had no voice and little way to speak out about her experience. Can social media actually save lives and create a voice?

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TechSoup Global's First Phone System Offering: BetterWorld Telecom

Tech Soup Blog

TechSoup's newest offering is a green technology and our first discounted phone system package for nonprofits and libraries. The pre-negotiated discount package includes Cisco VoIP phones, hosted Voice over IP, and virtual PBX phone service. It's a complete "unified communications" office phone system. It's by the green company, BetterWorld Telecom.

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Google Voice: A New Tool For Nonprofits But Not So Great for Community Voicemail

Confessions of a Non-Profit Executive Director

UPDATE (3/14/2009 1:07 AM EDT): Check out the blog post from Community Voice Mail addressing my concerns. On to the original article… Launched today, Google Voice is the newest update to Grandcentral , a service I’ve used since near its inception. It generates a universal phone number that ties together various services such as all your other phone numbers, voicemail, VOIP, SMS and even your Gmail contacts.

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NetCentric Advocacy: Thats why we want you to call.U2 and Cell Phones

Network-Centric Advocacy

and Cell Phones Ahhh a new twist on the rock and roll and civic change. I love the power of the teachable movement and the connection of voice to power in hand. Then Bono told everyone to take out their cell phones. and Cell Phones : Comments Thats why we want you to call.U2 and Cell Phones Ahhh a new twist on the rock and roll and civic change. I love the power of the teachable movement and the connection of voice to power in hand.

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NetCentric Advocacy: Phone messages from activists locked down inside Kimberly-Clark Canadians headquarters | Kleercut.Net

Network-Centric Advocacy

Network Traffic Map of Sickness | Main | RSS in Plain English » April 26, 2007 Phone messages from activists locked down inside Kimberly-Clark Canadians headquarters | Kleercut.Net Phone messages from activists locked down inside Kimberly-Clark Canadians headquarters. Four activists locked down inside Kimberly-Clarks Canadian headquarters on February 12, 2007 and used cellular phones to file reports. NetCentric Advocacy Advocacy Strategy for the Age of Connectivity.

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How to use storytelling to fundraise online

SocialFish

For example, the SPCA created a heart wrenching video that brought some viewers to tears and they felt like they had no choice but to pick up the phone to donate.

87,000 Phone Calls in 14 Hours Was Just the Beginning (A SOPA Press Roundup)

Mobile Commons

“We generated 87,834 phone calls to U.S. “Sometimes there are issues I want to support, but I’m too lazy to look up my congress person’s phone number and call him. When you click on the gray lines to investigate, you’re told: “Congress is holding hearings today and will soon pass a bill empowering corporations to censor the Internet unless you tell them no,” and then have an option to leave a phone number to be connected to your elected representative.

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Cool Tool Roundup: Remote Desktop, Voice-to-Text Transcription, Widgets!

Tech Soup Blog

3) Jott : Accurate voice-to-text technology that can transcribe a phone call and publish it to an email, blog, or social networking service. Take a gander at the following shortlist of Web 2.0 tools that may be of use to your organization: 1) Animoto : A slideshow web app with some serious polish, Animoto auto-generates a presentation based on your preferences. 2) Jooce : A web-based remote desktop that allows you to access your files from any computer.

Finding Your Voice – Upcoming Guide Series on the Importance of Branding Your Nonprofit

Tech Soup Blog

Your brand is your public identity, your voice to the world, and the first impression you make with your constituents. Your brand is your public identity, the promise you make to your audience – it’s everything from how you tell your story to how you answer the phone.

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7 Ways for Nonprofits to Use Mobile Phones to Rake in Cash Monies

NTEN

But what you may not have anticipated was that $41m of these dollars flowed through mobile phones via “premium text messages.” As it turns out, The Red Cross used but one of several common methods to generate revenue from mobile phone owners. These methods are: Text message donations Text to voice donations Text message warmers Mobile Web site donations App sales In-app sales Sponsored apps. Text to voice donations. Ben Rigby, The Extraordinaires.

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Provide the Nonprofit Voice to America's Broadband Plan

NTEN

We need real competition instead of the cable and phone company duopoly. These phone and cable companies control 97 percent of the residential broadband market. This $7 billion-a-year program promotes universal phone service by subsidizing phone networks.

The Brady Campaign Uses Mobile Commons Advocacy to Turn Massive Social Support Into Political Action During Senator Murphy’s Filibuster

Mobile Commons

They launched a Mobile Commons Advocacy campaign that drove 130,000 phone calls in a day , urging the Senate to support Senator Murphy’s filibuster. Client Stories Customer News Features Phone Calls

3 Consumer Groups Drive Nearly 70,000 Calls and Defeat the DARK Act

Mobile Commons

When a crucial piece of legislation is working its way through Congress, how do you mobilize your supporters and make sure their voices are heard on Capitol Hill? They drove nearly 70,000 phone calls to senators and narrowly defeated the DARK Act. Advocacy Client Stories Phone Calls

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Nonprofit Social Media 101: Lessons from Indivisible

Everyaction

It’s important for progressive organizations to define their voice online; how do you do that? Becka: Something really important that progressive organizations can do to define their voice online is to decide what your voice is and stick to it.