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How to Measure the CX of Your Website

Forum One

Whether it’s determining what content leads to conversions, or tracking the CX experience among a complex system of different branded websites, there are some unique challenges that mission-driven organizations face when it comes to tracking customer satisfaction. These are several KPIs that can help you begin to measure your website’s CX.

Measure 66
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In conversation: using data and education to advance racial equity at MEASURE

Candid

On March 13, 2022, Meme Styles, president and founder of MEASURE , joined Candid CEO Ann Mei on the stage at SXSW for their talk: Using Data to Advance Racial Equity ( available to watch now on YouTube ). Candid's team reached out to Meme recently to learn more about the work MEASURE is doing in Austin, TX.

Measure 98
professionals

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Measuring Your Nonprofit’s Success with Business Intelligence 

Qgiv

At least one of the criteria for measuring a successful year is related to your financials. Measuring business intelligence However, our research shows about 84% of nonprofits lack such profiles. When you gather the right data to measure business intelligence, your people know what to do—and guess what? How much did you raise?

Measure 52
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6 Security Measures to Protect Your Library

Tech Soup

You might already take steps to secure your library card database, but public-access computers and other systems can also pose a risk. If you aren't already, you need to pay close attention to securing these other systems, too. Public libraries handle a surprising amount of personal information every day.

Library 69
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Get Your CRM System to Become the Best Version of Itself

sgEngage

What is your CRM System’s purpose? Organizations that use a Constituent Relationship Management (CRM) system will typically rely on it everyday. The health of the CRM system needs to be prioritized. A reliable CRM system can still be accomplished with proper steps. We have your 5 keys to a healthy CRM system here: 1.

System 86
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4 Ways to Measure Volunteer Program Return on Investment (ROI)

Volunteer Hub

Here are 4 ways to measure volunteer program ROI and ensure you are getting the highest amount of value. As your nonprofit grows, so does the need to optimize your volunteer program and effectively measure ROI. Measure Volunteer Value. Measure Community Reach. You can easily measure by comparing inputs and outputs.

ROI 98
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The sgENGAGE Podcast Episode 199: Driving Systems Change for a Thriving Population

sgEngage

Systems make up the circumstances we live in, so changing the systems can change the circumstances. But how can you make systems change? And how can social good organizations that share common causes come together to make systems change? Defining systems change. Pitfalls in measurement.

Podcast 52