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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72
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World Map of Social Media

NCE Social Media

I recently came across a world map of social media on the Vincos Blog. I really enjoy their post because it shows you the gradual change in social networks in different parts of the world. Only three years ago you can see that there are many different social networks dominating in different countries.

Map 124
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Mapping Your Advocacy Campaign

Bonterra

That’s Salsa’s vision for social good organizations and the reason we get so excited when they execute successful advocacy campaigns using our software. This is called “mapping your advocacy campaign” because we are developing a visual map of the people who will help us and how they relate to one another.

Map 59
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Social Media Data Mapping

VisionLink

Assisting the American Red Cross, VisionLink''s Community Operating System is being used to deploy a real-time national map for this Winter Storm. The view includes FEMA boundaries, open disaster shelters, social media hash tags specific to the Winter Storm, and other relevant information.

Map 100
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How to craft a data-driven social media strategy for your nonprofit 

Candid

Creating a social media strategy can feel overwhelming. The problem is, this advice is often aimed at organizations with dedicated social media folks, or even teams of them. So, how can your nonprofit create a social media strategy that you can sustain? Here is how you can craft a road map to social media success.

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Feel the Heat: Great Tools for Mapping Website Interactions

Byte Technology

Well, if you have, then it’s time to check out heat-mapping, programs that help you gain insights into user interactions such as where on your site they click, what specific areas they explore more than others and generally how they use your site for their purposes.

Map 100
article thumbnail

Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46