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Everything your association needs to know about business process mapping

Nimble AMS

The road to implementing new technology can be a long one, but your organization can smoo th the way with business process mapping. Read our blog to learn everything you need to know about b usiness process mapping and prepare your association for implementation success. What is business process mapping?

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Why Journey Mapping is so Important to Creating Amazing Member Journeys

The MatrixFiles

The form itself will look simple BUT it will ultimately be the result of intentional journey mapping to ensure that the sign-up process is simple and amazing. Then we map out the journeys they need to take to get what they want. You need to map all of your user journeys. How do we do it? Give us a call.

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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

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New Year’s Resolutions For Your Website in 2024

The MatrixFiles

The process includes making a list of your regrets, picking the one thing that bugs you the most, and then focusing on just that in the new year. Meet with your membership database and marketing team to map the member join process and map the journey. He also has a video podcast that he calls the Pinkcast.

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Mapping Your Digital Ecosystem

Forum One

However, mapping your digital ecosystem is easier said than done. There may be multiple ways of doing similar tasks within your organization and you may want to make sure you’re more organized, processes are streamlined, and members of your organization are working together efficiently. What is a digital ecosystem map?

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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

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Feel the Heat: Great Tools for Mapping Website Interactions

Byte Technology

Well, if you have, then it’s time to check out heat-mapping, programs that help you gain insights into user interactions such as where on your site they click, what specific areas they explore more than others and generally how they use your site for their purposes. access and use a site.

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