Training on your new database
DECEMBER 21, 2012
A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database. I discussed training at a high level on page 13 of this chapter from CASE's Handbook of Institutional Advancement. Here are some more detailed rules of thumb: 90% of training is forgotten within the first 2 weeks if it's not put to immediate use. Not everyone can train. It's an art.