#AI4Good: Augmenting Human Interaction
JULY 17, 2019
When we think about applying AI to philanthropy and fundraising, we have to ask this question: What data-based analytical tasks are not yet automated or could be done on a larger scale and that would free up time for the nonprofit staff to focus on the human interaction with the donor? The chatbot has to interact with the target audience. It is also important to reminder that chatbots should not replace human interaction, but augment it.