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Creating an Omnichannel Marketing Experience with Teach For America and Salesforce Interaction Studio

Cloud 4 Good

Following two successful phases of a Salesforce Marketing Cloud implementation, TFA again engaged Cloud for Good to implement Interaction Studio into the organization’s marketing stack. The amazing part of Interaction Studio is the Journey Builder connection,” said Willis. Increasing Marketing Efficiency.

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#AI4Good: Augmenting Human Interaction

Beth's Blog: How Nonprofits Can Use Social Media

When we think about applying AI to philanthropy and fundraising, we have to ask this question: What data-based analytical tasks are not yet automated or could be done on a larger scale and that would free up time for the nonprofit staff to focus on the human interaction with the donor? The chatbot has to interact with the target audience.

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Feel the Heat: Great Tools for Mapping Website Interactions

Byte Technology

Well, if you have, then it’s time to check out heat-mapping, programs that help you gain insights into user interactions such as where on your site they click, what specific areas they explore more than others and generally how they use your site for their purposes. Here are a handful worth investigating and implementing.

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8 Artificial Intelligence Concepts & Terms for Nonprofits

Nonprofit Tech for Good

This online session will take place on Thursday, April 25th from 10:00-12:00 (Pacific). During this interactive workshop, attendees will: Explore basic AI concepts and terminology in-depth. Identify potential applications of AI in nonprofit daily tasks.

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Help Design the Greater Good Track at 2012 SXSW Interactive

Amy Sample Ward

Voting is now open to select sessions for the next SXSW Interactive conference, taking place in Austin in March. Explore the Proposals for SXSW Interactive ». When it isn’t “conference season&# , it’s “session submission season&# ! Browse Sessions. Jump straight to the Greater Good section ».

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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Consider this—the typical sales funnel puts a conversation at the end of multiple one-way interactions. Chatting is efficient, it’s convenient, and your organization can have a written record of the conversation as well as analytics regarding the interactions. One of the biggest perks for organizations is cost.

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Get More Out of AI, Start Chatting

.orgSource

Create a personalized chatbot to interact with members, answer questions, and offer customized recommendations. Develop an interactive onboarding chatbot to help new members navigate the offerings. A tech staff, with some time on their hands, could have an out-of-the-box AI interacting with your members fairly quickly.

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