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Wandering Down the "Don't Touch" Line

Museum 2.0

How do you help visitors know what they can and cannot do in your museum? Most museums have this figured out: they have signs, they have guards, they have cases over the objects. And this works pretty well in science museums, where designers talk about "hardening" exhibits to withstand the more aggressive touchers among us.

Museum 49
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Navigation by Recommendation: Lessons Learned from a Little Experiment

Museum 2.0

How do you find your way around a multi-faceted museum? I spent some time playing with this question last week at the Milwaukee Art Museum, a large general museum that is moving toward redesign of the permanent galleries. I wondered what would happen if that interaction was scaled up. Do you interrogate the map?