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Navigation by Recommendation: Lessons Learned from a Little Experiment

Museum 2.0

How do you find your way around a multi-faceted museum? I spent some time playing with this question last week at the Milwaukee Art Museum, a large general museum that is moving toward redesign of the permanent galleries. In many cases, we ended up in long conversations with visitors, but that was always driven by their interest in telling us more about what they liked, why they were at the museum, etc. Do you interrogate the map? Create a plan for yourself?