Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

I’m joining a panel to talk about the response for support after the Haiti earthquakes last year. Wikipedia was a popular resource and established as a citizen-driven information source. The same with live information, personal stories from witnesses, and so on.

Crowdsourced data is not a substitute for real statistics

Beneblog: Technology Meets Society

Guest Beneblog by Patrick Ball, Jeff Klingner, and Kristian Lum After the earthquake in Haiti, Ushahidi organized a centralized text messaging system to allow people to inform others about people trapped under damaged buildings and other humanitarian crises. She found that after controlling for the prior existence of buildings in a particular location, the text message stream adds little to no useful information to the prediction of patterns of damaged building locations.

Trending Sources

What's Different One Year After Haiti? | Nonprofit Trends with.

NonProfit Trends

All Blackbaud Blogs Contact Us About Nonprofit Trends Books Research Reports Speaking What’s Different One Year After Haiti? The earthquake occurred at 4:53pm EST and the epicenter was 16 miles west of Port-au-Prince, Haiti. Showing Fundraising to Outcomes Doctors Without Borders/Médecins Sans Frontières (MSF) raised over $68 million in the US to support their important work in Haiti. How will you gather information about the results of your efforts?

The Social Media Response to the Disaster in Haiti

Amy Sample Ward

I have a guest post up on the NTEN blog discussing some of the ways social media was put into action as soon as the earthquakes struck in Haiti: When disaster strikes, we want information as soon as possible and we want to help just as quickly. Whether we look at mapping tools, fundraising, or missing person systems, the social media response to the January earthquakes in Haiti all leverage the powerful technology we can hold in our hands: our mobile phones.

More on Using Crowdsourced Data to Find Big Picture Patterns (Take 3)

Beneblog: Technology Meets Society

You're absolutely right that information quality comes from people and that data's fitness for a particular purpose is very contextual. To continue in this direction, let’s look at how people use this information. The people who are in most need of information about humanitarian disasters are the organized responders. They are especially in need of big picture information that will help guide their response to do the most good with the resources employed.

Lessons From Haiti: Uses of New Media in Disaster Recovery Efforts

Tech Soup Blog

When wildfires devastated the area around San Diego in October, 2007, citizen journalists used e-mail, text messages, and social media sites to collect and disseminate real-time information about the location of the fires, evacuation efforts, meeting places and emergency supplies.

Micro Volunteering for the Haiti Earthquake

Beth's Blog: How Nonprofits Can Use Social Media

Here you will find opportunities to donate your tech skills to Haiti. Ushahidi , a crisis mapping platform, has been providing updates on its work crowdsourcing information on the ground. Tweet from kateatyrownrisk.

Crisis Mapping in Haiti from Ushahidi, Donate by Texting

Beth's Blog: How Nonprofits Can Use Social Media

My colleagues at Ushahidi have already swung into action and are mapping crisis information from Haiti. Their goal is to create the simplest way of aggregating information from the public for use in crisis response.

Haiti Earthquake: Orphans, Crisis Mapping, and Tech Volunteers

Beth's Blog: How Nonprofits Can Use Social Media

I've had some posts in pipeline following up on social media metrics and the Chase Community Giving Contest second phase, but wanted to share these two stories from Haiti from on the ground and a bird's eye view. Here's more about their haiti platform.

Top 4 Online Fundraising Tactics Your Nonprofit Can’t Live Without


Since 2010 was an abnormal year for online giving - due to the wave of offerings for Haiti’s earthquake relief - many organizations received a gift that year, but never heard back from the donor. For more information, download Blackbaud’s free 2011 Online Giving Report.

Online 104

Making the most impact for Haiti relief: Avoiding Fundraising Fraud during Crisis

Connection Cafe

In the past 8 days, the surge of generosity for Haiti relief has been amazing. Find a charity with a proven track record of success in providing disaster relief and one that has worked in Haiti. Do Not Give To The Haitian Government – Haiti is known to be a corrupt country. If that isn’t enough reason not to give directly to the Haiti government, then consider the fact that contributions to foreign governments are not tax deductible. Author: Jordan Viator.

7 Tips to Help Your Organization Make the Biggest Difference for the Haiti Relief Efforts

Connection Cafe

Hijack your homepage to make Haiti the focus if it is a significant fundraising effort. Particularly note any past work in Haiti or any teams already on the ground. There are two problems with this: 1 – savvy donors will question where the money is going and 2 – other donors will assume it is going to Haiti. If they are donating specifically to the Haiti effort make that clear. Author: Molly Brooksbank.

Helping Haiti: Places to Donate, Creative Fundraising Ideas, and Being a Smart Donor

Have Fun - Do Good

When I posted about How to Help Haitian Earthquake Survivor s on Tuesday evening, there wasn't much information out yet about how to help, but now there are lots of posts and articles with lists of organizations you can donate to like: Helping Haiti.

Online Giving Potential: How to Bounce Back From Months of Decreased Fundraising


The international sector’s online fundraising dropped by 55 percent after the 2010 Haiti earthquake brought in “unprecedented online fundraising levels.”. Listen to his or her feedback, since it might include valuable information that your organization is not yet aware of.

Haiti 63

Blackbaud Index for February 2011

NonProfit Trends

All Blackbaud Blogs Contact Us About Nonprofit Trends Books Research Reports Speaking Blackbaud Index for February 2011 Posted by Steve MacLaughlin on April 15th, 2011 The Blackbaud Index of Charitable Giving and The Blackbaud Index of Online Giving provide fundraisers with up-to-date data on fundraising trends and to couple that information with valuable analysis by leaders in the sector.

Hackathons Aim to Improve Aid Distribution and Coordination in Haiti


Crisis Camp DC participants work hard to develop applications and tools for relief workers in Haiti. Earlier this week, I introduced a series of blog posts discussing the Good News Story in Haiti. I'm hoping that Haiti has helped bridge this gap.

Online Giving Trends from 2009 and the Haiti Earthquake


I want to provide some updated findings for the entire year, as well as discuss the importance of online donations to support the Haiti earthquake relief efforts. Haiti Earthquake and Online Giving. The response to the Haiti earthquake by online and mobile donors has been awe-inspiring.

The Social Media Response to Disaster in Haiti


When disaster strikes, we want information as soon as possible and we want to help just as quickly. The disaster in Haiti is a perfect example of these changes: the impact of the Real-Time Web and the power of our phones. The Haiti earthquakes were no exception.

7 Secrets to Increasing Online Fundraising Results and Wowing Donors


According to our 2011 Online Giving Report , the sector’s online earnings dropped by 55 percent; however, the drop was likely due to a spike in online donations coming from the Haiti earthquake in January 2010. For more information, download Blackbaud’s free 2011 Online Giving Report.

Special Data Processing Offer for Haiti Relief Organizations

Tech Soup Blog

As the tragedy lingers on in earthquake-ravaged Haiti, the generosity of individuals, organizations, and nations around the world has brought a glimmer of hope for the stricken nation. For organizations providing assistance and relief to the Haiti effort and use Raiser's Edge, O-matic will be donating their Import-O-Matic software to expedite your data processing. For more information check out their special Haiti relief page.

The Extraordinaries and Ushahidi Using Technology to Help in Haiti

Tech Soup Blog

The Extraordinaries and Ushahidi , two past NetSquared challenge winners, are working hard to help bring relief to people affected by the recent earthquakes in Haiti. The Extraordinaries has set up a Haiti Earthquake Support Center for identifying photos of missing people in Haiti. Separate information with commas: name (first and last), gender (male or female), age (child or adult). OPTION B: Help sort through news images coming out of Haiti.

Philanthropy and Social Media: New Whitepaper from The Institute for Philanthropy

Amy Sample Ward

The real-time web is a paradigm based on pushing information to users as soon as it’s available, instead of requiring that they or their software check a source periodically for updates.

How Social Media Influencers Fuel your Fundraising Goals


Fortunately, research is weighing in with some great information that gives us insight into our social donors and potentials. They generate posts, share information, virally spread messages, and collaborate with others.

Goal 78

Ushahidi Develops Innovative Tools for Nonprofits and Others Working to Benefit the Public

Tech Soup Blog

It can inform members of a community of critical information as it happens, and tell an event's story visually with maps, interactive charts, and other visualizations. One of the new things Ushahidi was doing was crowdsourcing information.

5 Ways Nonprofits Can Use Text Messages

Tech Soup Blog

The Red Cross led the nonprofit texting revolution back in 2010 when it launched a successful mobile campaign to ask for donations for the earthquake victims of Haiti. SMS is a great way to spread information and educate the people you want to reach most.

Top Tools for Mobile Marketing


Ever since the American Red Cross and Humane Society adopted a texting campaign to raise awareness and collect donations for the Haiti Earthquake in 2010, other nonprofits have followed suit and to great success.

Tools 32

Nonprofits Who are Making A Difference Through Play

Beth's Blog: How Nonprofits Can Use Social Media

This software includes assessment tools for evaluating students’ ability to problem solve, explain the relationships in complex systems, and comprehend informational texts and diagrams. Note from Beth: I’ve been a fan of the Games for Change Festival since I first attended in 2006.

Game 46

Emergency Response Guide

Connection Cafe

This information was originally posted by Convio's Molly Brooksbank in March of 2010. Author: Kent Gilliam. Is your organization working to ready itself to respond to the needs caused by the earthquake in Japan? Convio wants to help you. Download and put our " Be Prepared When Your Mission Calls " rapid response fundraising guide to work for you. Rapid response is a top-of-mind topic for nonprofits of all shapes and sizes right now.

Haiti 18

Spring Ahead, Fundraising Look Back


Haiti-related giving had a big impact on online giving trends. Check out The Wired Wealthy: Using the Internet to Connect with Your Middle and Major Donors by Convio, Sea Change Strategies, and Edge Research for more information on how to connect with big dollar donors online.

11NTC Preview: Technology in Times of Disaster: The Important Role of Social media in Disaster Response and Awareness


The magnitude of the destruction and the heart-breaking images have remained with us as organizations, governments, and private individuals have struggled beyond the immediate aftermath to effect long-term change and economic impact within Haiti. Following Haiti’s earthquake, cell-towers remained -- for the most part -- standing, and cellular networks were up and running in short order.

Nonprofits: Time to Get Mobile


So in times of natural disasters like the catastrophic earthquake that hit Haiti and affected more then two million people, can a mobile strategy help raise money in times of crisis? Shortly after news spread about the devastating earthquake in Haiti the American Red Cross launched a “text to donate&# campaign where individuals in the US can text HAITI to 90999 to donate $10 to the Red Cross to support Haiti relief efforts.

Haiti 14

Book Review: Cause for Change

Beth's Blog: How Nonprofits Can Use Social Media

It begins with a story about Team Rubicon , a new model for disaster relief organization and veteran-focused enterprise founded by Jake Wood shortly after the Haiti Earthquake. More information here.

Apps for Disaster Planning

Tech Soup Blog

FEMA App (Android, BlackBerry, iOS) contains disaster safety tips, interactive lists for storing your emergency kit and emergency meeting location information, and a map with open local shelters and open FEMA Disaster Recovery Centers.

2010 Online Giving Trends

NonProfit Trends

Haiti-related giving shaped 2010 trends January 2010 had the largest percentage of online giving for the entire year. This change can almost single handedly be attributed to giving to Haiti relief efforts. How to use the report We’ve included some helpful recommendations for ways that nonprofits can use the information in the report. With some basic information an organization can start benchmarking their own performance against their peers in the analysis.

Trend 22

How the NetSquared Challenges Have Accelerated Tech for Good

Tech Soup Blog

The rise of mobile, social media, crowdsourcing, blogging, and citizen journalism in the mid-2000s created extraordinary new communication and information-sharing opportunities. One of the most innovative things about Ushahidi was that it was a platform for crowdsourcing information.

Nepal 21

New Book: How To Implement Multichannel Online Campaigns

Beth's Blog: How Nonprofits Can Use Social Media

It takes you through the technologies and tools for each channel for different goals and offers up lots of case studies from organizations such as National Wildlife Federation, Red Cross, AARP, Clinton Bush Haiti Fund, American Museum of Natural History, SEIU and others.

New on SSIR: How does celebrity impact your fundraising?

Amy Sample Ward

This rebound was led by an enormous 163% increase in the International sector due to emergencies like the earthquake in Haiti and flooding in Pakistan. Opportunities to meet leadership - being transparent doesn’t just mean with information and data, but also in being accessible, put your organizations leaders in a place where they connect with the community. My latest contribution to the Stanford Social Innovation Review is up.

25 Largest Online Fundraising Nonprofits in 2010 | Nonprofit.

NonProfit Trends

Earthquakes in Haiti, Chile, and New Zealand along with floods and landslides in other parts of the world drove donors to give online. Blackbaud and the Run Walk Ride Fundraising Council have been working together to publish trends and best practice information in this area.

How Much Money is Raised through Online Giving?

NonProfit Trends

The year-over-year growth was in large part due to the tremendous amount of online giving towards the Haiti Earthquake. Where can I get more information about online giving trends? One of the most common questions that I get is how much money is raised through online giving.

Preparing for the Next Disaster: The Future of #crisisdata


On January 12, 2010, I didn't personally experience the major earthquake that hit Haiti, but I was forever changed by it. We set up the home bases, provide mission-related information, and enjoy all the people who come in to play. But I wasn't prepared for the type of incoming information I saw in the weeks after January 12, 2010. . In the midst of the viral Text HAITI to 90999 message, we saw the emergence of what we're calling emergency social data, or #crisisdata.

Haiti 11