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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

Here are some of the best ways to start listening online: Google Alerts. This free service from Google let’s you identify key words, phrases, or URLs that you want to track. You have a few other options when setting up the Google Alert. A great way to find blogs relevant to your organization is to use Google Blog Search.

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Great reads from around the web on December 8th

Amy Sample Ward

Facebook Will Be Google-able (If Your Profile is Set to Public) – “At Google’s event today announcing a number of fantastic new features, including real-time search, a new partnership was announced: real-time search of public Facebook status updates. Thus today’s announcement is a very big surprise.&#.

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Wordpress Extras: My Favorites

Amy Sample Ward

Postalicious is a WordPress plugin that automatically posts your delicious, ma.gnolia, Google Reader, Reddit or Yahoo Pipes bookmarks to your blog. Tags: blogging howto plugins twitter wordpress. He suggested I post about the plugins I use so others could check them out – and that’s just what I’m doing!

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Social Media in 30 Minutes a Day

Amy Sample Ward

Google Analytics for Facebook Pages. Google Analytics for Wikispaces. Managing Technology to Meet Your Mission. Networked Nonprofit. Tools and Apps to Energize Your Base. 5 Steps to a Successful Social Media Strategy. List of Social Media Management Systems. DIY Community Engagement Metrics. Crowdsourcing vs Community Sourcing.

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Great reads from around the web on August 23rd

Amy Sample Ward

" Google+ vs. Facebook vs. Twitter vs. … Part 1: T… – Lithosphere Community – "Michael was voted a 2010 Influential Leader by CRM Magazine for his work on predictive social analytics and its application to Social CRM. . 'What Google+), and talk about their behavioral implications.'"

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DIY Community Engagement Metrics

Amy Sample Ward

Remember – Even if you’re using google alerts and google analytics, you may not really be able to look at data over time in a critical way. This template, like the others, is available at that link as a public google doc that you can save and reuse. Metrics Tracking. >> >> Get this template!

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Great reads from around the web on December 15th

Amy Sample Ward

" Teach Parents Tech – I'm having so much fun playing with this new template from Google – it filters videos and other resources and pulls them together for the person you want to help get tailored tech support. We’ll take a look at the issues you most need to be concerned about one at a time."

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