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Everything your association needs to know about business process mapping

Nimble AMS

The road to implementing new technology can be a long one, but your organization can smoo th the way with business process mapping. Read our blog to learn everything you need to know about b usiness process mapping and prepare your association for implementation success. What is business process mapping?

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Why Journey Mapping is so Important to Creating Amazing Member Journeys

The MatrixFiles

The client has many goals with this project: Showcase all of their newsletters. The form itself will look simple BUT it will ultimately be the result of intentional journey mapping to ensure that the sign-up process is simple and amazing. Then we map out the journeys they need to take to get what they want. Seems simple, right?

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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

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New Year’s Resolutions For Your Website in 2024

The MatrixFiles

AND not making any progress on your goals and resolutions early in the year could set you up for another year of regrets. Pick 1 or 2 Regrets to Focus on in 2024 Start by picking just one of your regrets, or maybe even 2, and turn them into goals. BUT if you focus on all of them, it will be sometime before you see progress.

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4 Tips to Increase Patient Acquisition and Hit Growth Goals

Nonprofits Source

4 Tips to Increase Patient Acquisition and Hit Growth Goals Patient acquisition is vital to your organization’s growth. Use Patient Journey Mapping Patient journey mapping exercise helps healthcare leaders understand how patients interact with their providers by outlining each communication touchpoint.

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Mapping Your Digital Ecosystem

Forum One

Having a clear sense of how all of your digital tools and platforms are (and aren’t) connected is an important step in ensuring that you have the right tools in your toolbox to reach your goals. However, mapping your digital ecosystem is easier said than done. What is a digital ecosystem map? Creating your digital ecosystem map.

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4 Types of Donor Personas for Effective Nonprofit Fundraising

Nonprofit Tech for Good

The answer is in understanding your goal and audience, and then matching your pitch to the prospect. If you’ve never done so, developing donor journeys (also known as donor journey mapping) can feel like quite an undertaking. Donor Journey Mapping Basic Steps. Start with a goal. The next question, of course, is how?

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