Trainer’s Notebook: Just A Few Participatory Facilitation Techniques

Beth Kanter

Recently, a colleague asked me a wonderful question: How did you learn to become a good facilitator and trainer? Evaluate your content, facilitation, and logistical skills against participant evaluations. Conferences are a great opportunity to take workshops and observe the facilitator’s techniques. Many of us do this and take content notes, but it is also great to take notes about instructional design and facilitation techniques.

Basic Facilitation Techniques for Nonprofits

Beth Kanter

As a trainer and now adjunct professor, I’m constantly working on and honing these skills sets: assessment, instructional design, curriculum/materials development, presenting, facilitation, and evaluation. There is a lot of learn and refine in each of these areas. And that’s why I love teaching and training because it is all about the learning for both you and the participants. Networked Facilitation. Open Space and Unconference Facilitation.

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8 Fantastic Facilitation Playbooks for Designing Productive Nonprofit Meetings

Beth Kanter

Whether our meeting is useless or valuable depends on how we design, facilitate, and follow up. If you are facilitating the meeting you need figure out logistics like scheduling, materials, and effective use of technology for virtual meetings. You also need to establish meeting norms or rules of engagement and then design and facilitate the process to get results. That’s why I’ve keep a good list of meeting facilitation playbooks handy for inspiration.

New (Free) E-Book: Leading Systems Change Will Supercharge Your Facilitation Skills

Beth Kanter

But this is more than a simple report on a highly successful leadership program that takes a systems approach to serving an underserved community, it is the authors playbook of how to design and implement a program, including facilitation recipes for designing meetings. When I design and facilitate meeting for clients, board meetings, or as part of a workshop, webinar or other training, I’m always looking for new ideas for facilitation and interactive processes.

The Art of Facilitating Virtual Meetings with Sticky Notes

Beth Kanter

I also wanted to experiment with translating some facilitation techniques I use for face-to-face meetings (like sticky note facilitation ) to virtual meetings. Designing A Participatory Hook for a Virtual Meeting. Depending on the number of people in your group, there are different ways to facilitate the report out. I facilitated a verbal report out, while I had someone act as “scribe” and type in the responses on different sticky notes.

Trainer’s Notebook: The Digital Nonprofit: A Participatory Workshop

Beth Kanter

Last week at the IFC-Asia , I co-designed and facilitated a 90 minute workshop with Marco Kuntze titled “ The Digital NGO: The Journey from Paper to Screen.” ” Jo Wolfe, Aseem Thakur, Gillian Tan, Cherisse Beh, Katie Bengaard, and Toral Cowieson joined our session as small group facilitators. There are different ways to design a participatory workshop. Four Corners/Brainstorm Small Group Facilitation. We facilitated audience feedback and insights.

The Participatory Museum, Five Years Later

Museum 2.0

This week marks five years since the book The Participatory Museum was first released. I wrote The Participatory Museum for two reasons: to explore the "how" of participatory design in museums, cultural centers, libraries, and science centers to create a version of this blog that was more "shareable" with organizational leaders and trustees By many measures, the book has been a success. But almost ALL of those opportunities are facilitated by people.

Trainer’s Notebook: Facilitating Tech Training Internationally – Tips for Working with Interpreters

Beth Kanter

I’ve just returned from an inspiring week in Kiev, Ukraine where I got to facilitate a training for women’s organizations organized by Wake , an amazing start up founded by two respected colleagues Trish Tierney and Heather Ramsey. While I delivered some content sessions on Facebook, Twitter, and LinkedIn strategy, I also facilitated interactive sessions. You have to think of your interpreters as extensions of your facilitation techniques.

12 Ways We Made our Santa Cruz Collects Exhibition Participatory

Museum 2.0

This exhibition represents a few big shifts for us: We used a more participatory design process. Our previous big exhibition, All You Need is Love, was highly participatory for visitors but minimally participatory in the development process. Instead of a total budget of $200 for participatory elements, we spent about $4,000 on materials for participatory elements in this exhibition. Without further ado, here's what we did to make the exhibition participatory.

Adventures in Participatory Audience Engagement at the Henry Art Gallery

Museum 2.0

In 2009 , students built a participatory exhibit from scratch. Thirteen students produced three projects that layered participatory activities onto an exhibition of artwork from the permanent collection of the Henry Art Gallery. What I Learned Part 1: Facilitation is Powerful When I taught this class the first time, I put a real premium on the idea of designing participatory activities that were visitor-driven and required minimal or no facilitation.

Trainer’s Notebook: Finding Inspiration and New Ideas for Facilitation Techniques

Beth Kanter

Last week, during the Google hangout hosted by the Packard Foundation , someone asked me where I get all my ideas for designing and delivering training. Part of delivering instruction is being a good facilitation of people’s learning and there is no better way to learn how to improve your own technique than watching world class facilitators in action. I always learn something from his participatory style, humor, and techniques. Here’s a few things I learned.

Facilitating Creative Learning (for Professionals): More Notes on MuseumCamp

Museum 2.0

I first learned about this technique from Sam Kaner''s excellent book, Facilitator''s Guide to Participatory Decision-Making. Tag Team the Facilitation. To me, this is analogous to the benefits of having multiple staff members engaged with community partners on participatory projects. And if you want a more efficient approach to multi-vocal facilitation, try an unconference.

What I Learned from Beck (the rock star) about Participatory Arts

Museum 2.0

Beck''s project is unusual because he deliberately resurrected a mostly-defunct participatory platform: sheet music for popular songs. In his thoughtful preface to this project, I reconnected with five lessons I''ve learned from participatory projects in museums and cultural sites. In my experience, the best participatory experiences are as constrained and clear as possible in the invitation offered, and as open-ended as possible in the outcome generated.

Making Museum Tours Participatory: A Model from the Wing Luke Asian Museum

Museum 2.0

The guide, Vi Mar, was an incredible facilitator. She did several things over the course of the tour to make it participatory, and she did so in a natural, delightful way. But participatory facilitation can be taught. What kind of participatory techniques have you seen work well on tours? Tags: personalization participatory museum Last week, I visited the Wing Luke Asian Museum in Seattle.

Trainer’s Notebook: Using Dot Voting Online

Beth Kanter

When I facilitate meetings or workshops for nonprofits, not matter the topic, I incorporate many participatory approaches and design thinking methods. What participatory techniques have you translated from in-person meetings to online meetings successfully?

Reflections on MuseumNext and Facilitating Brainstorming

Museum 2.0

Unconference sessions , featuring topics as diverse as "playing an ARG" (with real labyrinth adventures ), "engaging visitors who were dragged to the museum," and "measuring and defining success in participatory projects." Facilitator bits. I gave an hour-long talk about participatory design practices ( video here ), and Jim gave a small tour of an exhibition he had organized nearby.

Participatory Media: Who Owns the Work You Share?

Beth's Blog: How Nonprofits Can Use Social Media

This is an excellent analysis of the issue of corporate control and ownership of your participatory media. Asking all the right questions: How far can these corporate facilitators of the new " user generated content " be trusted to safeguard the democratic roots from which they have grown, and how might their vested interests interfere with the fundamental messages being communicated by this empowered audience?

Henry Jenkins discusses participatory media in Second Life

Beth's Blog: How Nonprofits Can Use Social Media

Hat tip to Alan Levine/CogdogBlog for the transcription and facilitating the audio. I just received my copy of Henry Jenkin's Convergence Culture which has been on my list ever since I heard him speak at the launch of the MacArthur Foundation's Digital Learning and Media Initiative. I'm hoping to get a chance to finish during some much needed down time.

Lessons in Participatory Design from SFMOMA's Exhibition on (you guessed) The Art of Participation

Museum 2.0

The Art of Participation provides a retrospective on participatory art as well as presenting opportunities for visitors to engage in contemporary (“now”) works. While many of the artifacts of historical art pieces are arresting, the pieces of “now” form an exciting testbed for gallery-based participatory engagement, albeit in a meta way around the topic of participation. DON’T make the participatory activity too narrow or difficult. Here are two pictures. The first one is me.

Using Design Thinking for A Foundation’s Investment Strategy

Beth Kanter

I was thrilled to work with the Brainerd Foundation staff to help design and facilitate a design lab using techniques based on Luma Institute methods earlier this month. Here’s what I learned about the facilitating design thinking processes: What Is A Design Lab? In some ways, a design lab can be thought of as “participatory research and testing.”. To generate group or collective understanding, I facilitated a cluster or affinity analysis of the different themes.

Get on the Bus: How Mass Transit Design Affects Participatory Potential

Museum 2.0

Specifically, we analyze the relative social behavior of people on buses versus those on trains, and look for clues as to what design elements contribute to different kinds of participatory behavior. The driver provides live facilitation. I've written before about the power of live facilitators. How can all of your staff become facilitators of people instead of devices? Tags: participatory museum Unusual Projects and Influences comfort

Where's the Community in the Crowd? Framing and the Wall Street Journal's "Everybody's a Curator"

Museum 2.0

But that business model requires experienced staff who know how to empower people, facilitate meaningful participation, respond to community issues and interests, and ignite learning. The whole process of being interviewed for the story made me question the stories we tell and words we use to describe participatory work. What is the metaphor for participatory arts? Phrases like “community engagement” or “participatory” or “social practice” are not strong enough.

Kids, Coercion, and Co-Design

Museum 2.0

There's a constant dialogue in participatory work about how to make peoples' contributions meaningful. I've written about different structures for participatory processes (especially in museums), and recently, I've been interested in how we can apply these structures to the design of public space. Thank you, Roger Hart, for reminding me of the range of participatory opportunities and non-opportunities a project can provide. youth design participatory museum

How Museum Hack Transforms Museum Tours: Interview with Dustin Growick

Museum 2.0

It’s made the museum experiences I facilitate more enjoyable, longer-lasting, and much more meaningful. comfort interactives participatory museum programs Unusual Projects and Influences A new company in New York, Museum Hack , is reinventing the museum tour from the outside in. They give high-energy, interactive tours of the Metropolitan Museum and the American Museum of Natural History (AMNH).

10 Ways to Build a Better Community Brainstorming Meeting

Museum 2.0

The best book I've read on the topic is Facilitators Guide to Participatory Decision-Making by Sam Kaner. inclusion participatory museum usercontentYou're planning a new exhibition. Considering a new strategic direction. Designing a new program. And you've decided that you want to integrate community feedback into the development process. Awesome. Admirable. Now how the heck do you do it?

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Guest Post by Nora Grant: Lessons from A Year of Pop Up Museums

Museum 2.0

guestpost Museum of Art and History participatory museum This post was written by my colleague Nora Grant, Community Programs Coordinator at the Santa Cruz Museum of Art & History. Pop Up” has become an international buzz term to describe ephemeral, experimental projects--from pop up restaurants to pop up boutiques--but a “Pop Up Museum” is still somewhat mystifying. How can you take something as substantial and precious as a museum and add a pop up twist?

Traveling Couches and other Emergent Surprises Courtesy of an Open Platform

Museum 2.0

To that end, our exhibitions are full of participatory elements. the most powerful evidence of it happening is when our active role as designers/facilitators becomes invisible. To me, this is an example of how the aggregation of participatory practices fundamentally changes the role that an organization has in its community. Museum of Art and History institutional change participatory museum comfortHow do community members make your institution better?

Community Science Workshops and Shared Authorship of Space: Interview with Emilyn Green

Museum 2.0

Part of this is practical: you can''t facilitate making and tinkering for 30 kids if you have to hand them everything they need. For example, the Exploratorium is an extraordinarily participatory museum, but it''s not nearly as participatory as a Community Science Workshop. Whereas formal organizations have a harder time facilitating a shared sense of space and events. comfort creative placemaking cultural competency design interview participatory museum

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A City and an Art Center Design the Future: Reflections on the Market Street Prototyping Festival

Museum 2.0

While "final" versions of these prototypes would need to stand alone on the sidewalk, the best prototypes are facilitated. Facilitation has a dual function: the artists learn what worked and didn''t, and visitors learn what the projects are all about. creative placemaking design participatory museum public space social bridging "The arts are future-making." I wrote this down when Deborah Cullinan said it at a meeting of arts leaders about a year ago.

Guest Post: Using Participation to Solve a Design Problem at the Carnegie Museum of Art

Museum 2.0

In a straightforward way, Marilyn explains how her team developed a participatory project to improve engagement in a gallery with an awkward entry. The activity was facilitated by the activity station set up in the lobby just outside the gallery. We needed more display space for visitors' finished sheets and space to group completed sheets to better facilitate rating and commenting by other visitors. design participatory museum guestpost usercontent

New Year’s Rituals for Nonprofits To Improve Resilience in 2021

Beth Kanter

Year in Review During the first two months of 2020, I taught workshops and facilitated digital transformation innovation labs in London and Warsaw. I also facilitated numerous design workshops and resilience staff retreats virtually. Sunset at Half Moon Bay.

How Different Types of Museums Approach Participation

Museum 2.0

Recently, I was giving a presentation about participatory techniques at an art museum, when a staff member raised her hand and asked, "Did you have to look really hard to find examples from art museums? This post outlines what I see as the opportunities and challenges for different kinds of museums in pursuing participatory visitor engagement. For this reason, I see history museums as best-suited for participatory projects that involve story-sharing and crowdsourced collecting (e.g.

Parents Talking with Parents: A Simple, Successful Discussion Board at the Children's Museum of Pittsburgh

Museum 2.0

This is a participatory comment board in a true sense. The institution facilitates the space and tools to allow visitors to provide information to each other. Projects participatory museumOn a recent trip to the Children's Museum of Pittsburgh, I noted a discussion board in the "Nursery" gallery. The design is nothing special: a question printed on construction paper with a bunch of post-its and pens for visitors to respond.

What Does it Mean to Have a Relationship with an Institution?

Museum 2.0

This creates a dependency where visitors only experience the communal relationship if it is facilitated by staff. personalization participatory museum visitorsRecently, I've been doing a lot of workshops with cultural professionals around the question of developing authentic relationships between institutions and visitors. There's a fundamental strangeness to the concept of a relationship between a human and an organization.

A Revised Theory of Social Participation via "Me-to-We" Design

Museum 2.0

The me-to-we design stages become even more important when facilitation is not possible. Ideas participatory museum For three years, I've been using a "hierarchy of participation" diagram to talk about the ways that cultural institutions and platforms can scaffold social experiences among users. It's been problematic for several reasons - a bit confusing, hideous colors, and most of all, a pyramid shape that suggested that some kinds of social participation were better than others.

Advice: An Exhibition about Talking to Strangers

Museum 2.0

Facilitated/Unfacilitated Blend When we started this course, I really pushed the students to think about ways to induce unfacilitated interactions among strangers. I love facilitated experiences, but I worry that they aren't scalable to every visitor. In the end, the Advice exhibit offered four main experiences--two that were facilitated, and two that were unfacilitated. Maybe more importantly, the facilitators were not the center of the Advice experience.

Participation through Gifting: Pass It On

Museum 2.0

When I heard the tollbooth story, I started thinking about gifting as a model for participatory experiences in museums. This post discusses participatory gifting in three parts: the why, the what, and finally, the how. Often, when we think of stranger-to-stranger participatory experiences, we think of stressful events like elevator outages. How can we improve on these models to becomes sites for participatory giving? Ideas participatory museum

Gift 22

Human-Centered Design & AI: Google AI Impact Summit

Beth Kanter

The panel was facilitated by Di Dang, Google Developer Design Advocate. The guidebook focuses on “participatory machine learning,” which actively involves a diversity of stakeholders – technologists, UXers, policymakers, end users, and citizens.”

NTEN Leading Change Summit #14lcs: Reflection

Beth Kanter

Last week I facilitated the “ Impact Leadership Track ” at the NTEN Leading Change Summit with John Kenyon, Elissa Perry, and Londell Jackson. The Leading Change Summit was more intimate (several hundred people), participatory and interactive, intense, and stimulating. Here’s what I learned: Facilitation Teams. A good facilitator knows how to shift or tweak the lesson plan in real time if it isn’t working as planned. Photo by Trav Williams.

Pointing at Exhibits, Part 2: No-Tech Social Networks

Museum 2.0

The Race exhibit served as a facilitation of potential dialogue based on a very simple finger-based exchange. If we think about network effects not in terms of data collection but in terms of a useful outcome for visitors and institutions, we can design platforms that reflect our participatory values. What "no-tech" visitor actions or interrelations reflect your participatory goals? Tags: exhibition Talking to Strangers design participatory museum

Everyone's Smithsonian: Video, Slides, and an Open Strategic Planning Process

Museum 2.0

Two weeks ago, I conducted a participatory exhibit design workshop with staff at the Smithsonian National Museum of Natural History. If you look at any given workshop, you can access the discussion guide (questions the facilitators thought were important for that group) and even more interestingly, a few participants' followup comments in an evaluation offered after the workshops. Tags: participatory museum professional development

How grant makers and nonprofit grant recipients can do great things together with data and evaluation

Deborah Elizabeth Finn

World class facilitation and guidance was provided by Essential Partners, with the revered Dave Joseph serving as facilitator-in-chief. Engaging in ongoing dialogue that is facilitated by a third party who is experienced in creating a safe space.

Grant 52

How To Be A Wizard at Tech Training: NTC 2016 Session

Beth Kanter

In a couple of weeks, one of the sessions I’m facilitating at the Nonprofit Technology Conference in San Jose is called “ How To Be A Wizard at Tech Training.” Whether you are facilitating a session with your board, staff, or hundreds of folks in a room, you’ll find ways to design instructional content that interests, engages, and inspires action. Co-Designing and Working with Other Facilitators and Trainers. Facilitation Methods and Techniques.