AAM 2010 Recap: Slides, Surprises, and a Banjo
JUNE 2, 2010
You can view and download all the slides here. A few things I learned from the presentations and discussion: Dan shared a useful 4-step mental model for the progression of how institutions move towards participatory engagement. Finally, museums as "facilitators" of visitors' own experiences and interests. You can view and download the slides here. Basically, the idea is that most organizations learn in a single loop that connects programs to results.