Social CRM, part 1
Zen and the Art of Nonprofit Technology
APRIL 11, 2010
I’m hoping that someone (hint, hint) will write the blog post or report taking off on this work, and articulate the major nonprofit use cases for Social CRM. How do you know which of your Facebook fans/Causes members are also a donors (separate from donations through Causes)? facebook scrm socialmedia twitter.
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