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Social CRM, part 1

Zen and the Art of Nonprofit Technology

I’m hoping that someone (hint, hint) will write the blog post or report taking off on this work, and articulate the major nonprofit use cases for Social CRM. How do you know which of your Facebook fans/Causes members are also a donors (separate from donations through Causes)? facebook scrm socialmedia twitter.

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Four Reasons Why Nonprofits Should Question Facebook’s Integrity, Longevity, and ROI (Return on Investment)

Nonprofit Tech for Good

Some of the opinions I express below I have had for a while and speak to them in my webinars and trainings, but some are so recent that I am still in the stage of “Seriously Facebook? That said, people love Facebook. The vast of majority of nonprofits love Facebook too. on Facebook. Alright… thanks Facebook.

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What are your tips for using your social networking profile for professional work?

Beth's Blog: How Nonprofits Can Use Social Media

I think of Facebook as a middle ground between business and pleasure, sort of MySpace for post-adolescents or LinkedIn for professional late adopters like me. David Carr, NY Times That quote made me think of Wendy Harman's Facebook Profile. Hints and suggestions welcome.

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