Expert insights. Personalized for you.
We're diving into researching data-based decision making for a couple of projects, which includes metrics for program evaluation. Evaluation is a well trod field --a lot of people have said a lot of things about it. MORE
The survey consisted of four questions: What are the top three criteria used by management to evaluate your performance? Guest Post by Margaret King, Founder/President of InfoRich Group, Inc. MORE
Michael Quinn Patton , an evaluation guru, visited the Packard Foundation yesterday. I participated in a lively exploratory conversation about "How do you evaluate network effectiveness?" evaluation field, how it has changed and get a deeper understanding of developmental evaluation. MORE
How to buck the unfortunate trend of data visualizations in evaluation that suck. If you’re like me, you’re crunching numbers on your impact metrics at the last minute, pulling together a report on the fly. Data data visualization evaluation Program Stephanie Evergreen. MORE
Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. For example, if location information will prove useful in tracking place-based impacts, best to build this metric into registration from the start, rather than try to capture the information later. MORE
Stephen Downes summarized my post on Social Media Metrics and Measuring Blog Outcomes and added some commentary. My post wasa riff on evaluating the effectiveness of blogs, and in particular, a set of metrics from Avinash Kaushik: "Raw Author Contribution (posts and words in post). re trying to engage employees or customers in a conversation, and improve your relationships, these metrics fall short." MORE
European Foundation Week Session: Evaluating Foundation Activities: Lessons from Lavoro and Psiche - Organized by Fondazione Cariplo , 31st May 2010. The Cariplo Foundation is funding projects that address social problems by testing the program on a finite group, demonstrating its impact and then handing over the results (project success based on a metric of "individual working days higher by 15%") to policy makers. MORE
As you continue to plan and evaluate social media’s role in your organization, arm yourself with the right knowledge and memorize these five social media myths. Metrics Mobile Online Advocacy Online Fundraising Social Networking Technology Trends Web 2.0A new study by ComScore says that US Internet users spend 1 out of every 6 minutes online engaging with social networks. MORE
Focus on Event Fundraising Analytics , we looked at how peer-to-peer event metrics let us know if our event planning and execution efforts are paying off in fundraising results. Obvious event metrics to follow are the basics, like these: Total amount raised. Metric. MORE
Here at EveryAction, we're big fans of success metrics. Whether it's an RFP, an ad campaign, or your digital strategy , clear outcome metrics are crucial in objectively determining whether you're getting enough bang for your buck. MORE
I’m here at NTEN’s 09NTC and am going to live blog Beth Kanter’s session on mapping your social media strategy to metrics. The right metrics. Themes that people want to learn: new metrics structures can bubble up. funders of a 20th century mindset - what metrics speak to them. Learning: evaluating what is being said and what information is needed. ARC - social media team evaluate/watch everything and then send summary and highlights to team. MORE
When I’m evaluating a charity for a client who is looking to make a significant donation to a nonprofit, I measure 4 key things: 1. Marketing Research Metrics Nonprofit Trends nptech The three powerhouses, Guidestar, Charity Navigator, and Better Business Bureau, that foundations, philanthropists, and donors use to seek out information and ratings about nonprofits released an open letter to the nonprofit and foundation world yesterday. MORE
EVALUATES community opinions/interest by how often certain posts are read or commented on. I think it would be unfair and misguided to evaluate the success or failure of a technology project based on a single financial measure. Photo by Oolong. MORE
Evaluating volunteer programs within nonprofit organizations is a key step in continual improvement and data collection. Due to a sector-wide leadership crisis and continual staff burnout, volunteer management and evaluation plays a crucial role in the livelihood of nonprofit organizations. MORE
Read on to find out five crucial metrics that can help nonprofits measure the success of their online communication efforts. Though it’s an intangible metric, sentiment can help you know how your target audience perceives your nonprofit organization and how positively they view your brand. MORE
Many organizations struggle with the idea of ROI and metrics when it comes to social media because so much of it feels, well, untouchable. So, how do identify if you are succeeding or evaluate if you are improving? Metrics. So now, finally, we get to the metrics. MORE
In fact, companies with digitally literate board members significantly outperformed their peers on key metrics. All this technology and data have made it possible for nonprofits to use a range of metrics to measure growth and performance. Not all metrics are KPIs. MORE
This is a really great post to read for anyone thinking about how to measure, evaluate, and even consider the impact of social media use (and that should be everyone). "Over And furthermore, by focusing on justification and metrics, we were distracted from the primary objective of building relationships and cultivating dialogue. I come across so many great conversations, ideas, and resources all over the web every day. MORE
Once your campaign is out the door, it’s time to start checking your metrics to see how you measure up. Here’s a checklist for metrics: Open Rate – median open rate for an email is 15%. Evaluate your Subject Line. Evaluate your Calls-to-Action. MORE
Start with Metrics. When building a campaign and exploring your options for the structure, actions and engagement pieces, look first at your organizational metrics. How do you evaluate your programs and services? campaigns issues goals impact metrics strategy MORE
Evaluate early and often what is working. CRM Emerging Trends Metrics & Measurement Planning Selection Analytics business intelligence fundraising strategy MORE
Evaluation is straightforward. With nonprofits, evaluation is not in bold and it is dimly lit. Assessment occurs through the use of success metrics, otherwise known as key performance indicators (KPIs). Nonprofits don’t have trouble finding success metrics to use. ● MORE
I just discovered that one of my blog colleagues in Australia, Seb Chan, is writing about a topic of mutual interest - social media metrics (my blog ramblings here and my wiki/presentations here ). For your metrics/measurement for the new blog, what will that look like? Seb Chan. MORE
One of the data points that is often most difficult to access is the long term performance of donors from various acquisition sources, allowing a more holistic evaluation of a donor's lifetime value to the organization. MORE
You need to pick the right hard data points, or metrics, that will help you harvest insights and improve your blog. Next, you need to know the right metrics to use, and employ the proper tools to collect the data. Hard data points: You can get these metrics from Google Analytics. MORE
But, for the most part, nonprofit dashboard reports, if they are measuring the right metrics, are useful tools. so these important metrics are frequently brought back to mind as they continue to track and update them online. Photo Source: Indianapolis Museum of Art Blog. MORE
If anything, that's the most important thing about social media metrics or for any metrics. Metrics in context connected to action - whether to improve a program already underway or evaluate impact. It was interesting to see how people were much more interested in how the metrics were computed on various software programs versus connecting the metric action. I'm more interested right now in applying the metrics to program improvement. MORE
Take the time now to evaluate your reports. In some instances, it can be a series of dashboards containing a snapshot of metrics. CRM Metrics & Measurement business intelligence dashboards data decisions nonprofit reports You have your CRM. It’s wonderful. MORE
Instead of focusing on metrics first, ask yourself what you ultimately want people to do. In the same way, many nonprofits still focus too much on counting Facebook likes and Twitter followers as if these metrics are the end goal, and then feel frustrated when they're not getting the results they expected. Data evaluation Leadership Metrics nptech nten CommunicationsJohn Haydon. Partner. SocialBrite. MORE
The thing that is prompting this post is the little storm about the security metric that we used to try and get a handle on the security of the 4 different systems we reviewed. First, a simple metric relating to security reports, and second, what processes are in place in the communities to deal with security. and WordPress, to be fair) as having notably bad [emphasis mine] security, they’re also both based on one superficial metric: self-reported vulnerabilities.&# MORE
Don’t limit the evaluation of your success just to dollars raised for each program. For example, you could look at evaluating the following: How many newly identified mid-level and major gift prospects have come to the forefront? MORE
I was presenting on the way we can identify metrics in social media that help us reach our mission and how to use those metrics strategically. I have done a few webinars and presentations about social media tracking and metrics and frequently used the phrase “actionable data.” MORE
On the Google Grants team, we receive a lot of questions from grantees on how best to evaluate their AdWords performance. We put this article together to give guidance around monitoring and evaluating your Google Grants account using a few strategies we find valuable. In general, you should use the data that flows into your AdWords account to evaluate performance. Let's take a look at how we can use the Keyword Performance Report to evaluate performance. MORE
dollars raised) are the most commonly used metric for evaluating fundraising staff, but they are not the only metrics that we as managers should track. These must be tracked and evaluated. Learn more about fundraising and metrics through NMI! MORE
With more than ten years of experience under our collective belts, the best practices for evaluating email marketing campaigns are well established, but nonprofits continue to underutilize ways to measure and evaluate the success of these campaigns. Let's take a quick tour of the most important metrics, and take the first step to improving your email campaign performance through evaluation and optimization. Offensive Email Metrics. Defensive Email Metrics. MORE
Ensuring that your whole team - often including the board - is invested in, and fully understanding, the key performance metrics involved. How to evaluate the cost per email (guess what: “organic” list-growth isn’t free). MORE
Last week, there was a useful exchange on the NTEN Affinity group for Nonprofit Bloggers around the question "What metrics do you use to measure success for your blog?" the listserv question was focused on blog metrics and primarily as traffic and driving traffic! MORE
With the recent scarcity of grant funding, excellent program evaluation practices are becoming a distinguishing element of effective and grant-competitive nonprofit organizations. There are different approaches to evaluating a program. Kellogg Foundation Evaluation Handbook. MORE
NTEN has just made public their IMPACT EVALUATION. Evaluating NTEN’s Impact. We’ve struggled with the idea of evaluation and just how to measure our impact when it is so deeply entwined with the work and efforts of other organizations. See the Impact Evaluation here. MORE
I'm doing a session at Boston podcamp called the Social Media Metrics/ROI Game. I'm slightly out of my comfort zone here because I've only been following this topic closely for a short time, although I have co-authored a guide for nonprofits on technology evaluation and ROI. Metrics. MORE
We're diving into researching data-based decision making for a couple of projects, which includes metrics for program evaluation. Evaluation is a well trod field --a lot of people have said a lot of things about it. MORE
Efforts that improve these metrics often lead to growth in revenue and vitality of an event or event series. How Do I Use Metrics with My Event? Metrics are by no means a substitute for creating a great experience for peer-to-peer event participants. MORE
Topic : Do-It-Yourself Community Metrics. Description : Social media, online campaigns, and community engagement can be tricky things to dive into and do well without measuring, monitoring and evaluating. How to evaluate? This session talks about the importance of data and metrics to your work and offers how-to guidelines on ways to map and monitor your community and your work. 2011 presentation community diy howto metrics strategy webinar MORE
You need to pick the right hard data points (fancy way of saying metrics) that will help you harvest insights to improve your social media strategy. For blogging, you have to use a couple of different tools to get the different metrics you need. Photo by Dwinton. MORE
Idealware
JANUARY 11, 2013
We're diving into researching data-based decision making for a couple of projects, which includes metrics for program evaluation. Evaluation is a well trod field --a lot of people have said a lot of things about it.
Idealware
JANUARY 11, 2013
We're diving into researching data-based decision making for a couple of projects, which includes metrics for program evaluation. Evaluation is a well trod field --a lot of people have said a lot of things about it.
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Amy Sample Ward
JANUARY 19, 2011
Topic : Do-It-Yourself Community Metrics. Description : Social media, online campaigns, and community engagement can be tricky things to dive into and do well without measuring, monitoring and evaluating. How to evaluate? This session talks about the importance of data and metrics to your work and offers how-to guidelines on ways to map and monitor your community and your work. 2011 presentation community diy howto metrics strategy webinar
Connection Cafe
JUNE 13, 2013
Focus on Event Fundraising Analytics , we looked at how peer-to-peer event metrics let us know if our event planning and execution efforts are paying off in fundraising results. Obvious event metrics to follow are the basics, like these: Total amount raised. Metric.
Frogloop
JUNE 18, 2013
When I’m evaluating a charity for a client who is looking to make a significant donation to a nonprofit, I measure 4 key things: 1. Marketing Research Metrics Nonprofit Trends nptech The three powerhouses, Guidestar, Charity Navigator, and Better Business Bureau, that foundations, philanthropists, and donors use to seek out information and ratings about nonprofits released an open letter to the nonprofit and foundation world yesterday.
SocialFish
JULY 29, 2014
NTEN has just made public their IMPACT EVALUATION. Evaluating NTEN’s Impact. We’ve struggled with the idea of evaluation and just how to measure our impact when it is so deeply entwined with the work and efforts of other organizations. See the Impact Evaluation here.
Beth's Blog: How Nonprofits Can Use Social Media
MAY 27, 2015
Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. For example, if location information will prove useful in tracking place-based impacts, best to build this metric into registration from the start, rather than try to capture the information later.
NonProfit Hub
SEPTEMBER 23, 2015
Evaluation is straightforward. With nonprofits, evaluation is not in bold and it is dimly lit. Assessment occurs through the use of success metrics, otherwise known as key performance indicators (KPIs). Nonprofits don’t have trouble finding success metrics to use. ●
Connection Cafe
SEPTEMBER 10, 2013
Don’t limit the evaluation of your success just to dollars raised for each program. For example, you could look at evaluating the following: How many newly identified mid-level and major gift prospects have come to the forefront?
ASU Lodestar Center
JULY 9, 2018
Evaluating volunteer programs within nonprofit organizations is a key step in continual improvement and data collection. Due to a sector-wide leadership crisis and continual staff burnout, volunteer management and evaluation plays a crucial role in the livelihood of nonprofit organizations.
Donor Search
SEPTEMBER 7, 2015
The survey consisted of four questions: What are the top three criteria used by management to evaluate your performance? Guest Post by Margaret King, Founder/President of InfoRich Group, Inc.
ASU Lodestar Center
JANUARY 11, 2018
Read on to find out five crucial metrics that can help nonprofits measure the success of their online communication efforts. Though it’s an intangible metric, sentiment can help you know how your target audience perceives your nonprofit organization and how positively they view your brand.
ASU Lodestar Center
JANUARY 8, 2014
dollars raised) are the most commonly used metric for evaluating fundraising staff, but they are not the only metrics that we as managers should track. These must be tracked and evaluated. Learn more about fundraising and metrics through NMI!
Beth's Blog: How Nonprofits Can Use Social Media
DECEMBER 19, 2007
I just discovered that one of my blog colleagues in Australia, Seb Chan, is writing about a topic of mutual interest - social media metrics (my blog ramblings here and my wiki/presentations here ). For your metrics/measurement for the new blog, what will that look like? Seb Chan.
Beth's Blog: How Nonprofits Can Use Social Media
OCTOBER 2, 2007
If anything, that's the most important thing about social media metrics or for any metrics. Metrics in context connected to action - whether to improve a program already underway or evaluate impact. It was interesting to see how people were much more interested in how the metrics were computed on various software programs versus connecting the metric action. I'm more interested right now in applying the metrics to program improvement.
Amy Sample Ward
NOVEMBER 17, 2011
I was presenting on the way we can identify metrics in social media that help us reach our mission and how to use those metrics strategically. I have done a few webinars and presentations about social media tracking and metrics and frequently used the phrase “actionable data.”
NTEN
APRIL 16, 2009
On the Google Grants team, we receive a lot of questions from grantees on how best to evaluate their AdWords performance. We put this article together to give guidance around monitoring and evaluating your Google Grants account using a few strategies we find valuable. In general, you should use the data that flows into your AdWords account to evaluate performance. Let's take a look at how we can use the Keyword Performance Report to evaluate performance.
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 16, 2009
You need to pick the right hard data points (fancy way of saying metrics) that will help you harvest insights to improve your social media strategy. For blogging, you have to use a couple of different tools to get the different metrics you need. Photo by Dwinton.
Connection Cafe
MAY 9, 2013
Efforts that improve these metrics often lead to growth in revenue and vitality of an event or event series. How Do I Use Metrics with My Event? Metrics are by no means a substitute for creating a great experience for peer-to-peer event participants.
Beth's Blog: How Nonprofits Can Use Social Media
MAY 18, 2007
Stephen Downes summarized my post on Social Media Metrics and Measuring Blog Outcomes and added some commentary. My post wasa riff on evaluating the effectiveness of blogs, and in particular, a set of metrics from Avinash Kaushik: "Raw Author Contribution (posts and words in post). re trying to engage employees or customers in a conversation, and improve your relationships, these metrics fall short."
The Science Behind Engaging your Supporters
FEBRUARY 13, 2019
One of the data points that is often most difficult to access is the long term performance of donors from various acquisition sources, allowing a more holistic evaluation of a donor's lifetime value to the organization.
Beth's Blog: How Nonprofits Can Use Social Media
OCTOBER 19, 2007
I'm doing a session at Boston podcamp called the Social Media Metrics/ROI Game. I'm slightly out of my comfort zone here because I've only been following this topic closely for a short time, although I have co-authored a guide for nonprofits on technology evaluation and ROI. Metrics.
Connection Cafe
MAY 24, 2013
Take the time now to evaluate your reports. In some instances, it can be a series of dashboards containing a snapshot of metrics. CRM Metrics & Measurement business intelligence dashboards data decisions nonprofit reports You have your CRM. It’s wonderful.
Beth's Blog: How Nonprofits Can Use Social Media
AUGUST 26, 2009
Michael Quinn Patton , an evaluation guru, visited the Packard Foundation yesterday. I participated in a lively exploratory conversation about "How do you evaluate network effectiveness?" evaluation field, how it has changed and get a deeper understanding of developmental evaluation.
Beth's Blog: How Nonprofits Can Use Social Media
DECEMBER 6, 2006
Last week, there was a useful exchange on the NTEN Affinity group for Nonprofit Bloggers around the question "What metrics do you use to measure success for your blog?" the listserv question was focused on blog metrics and primarily as traffic and driving traffic!
The Science Behind Engaging your Supporters
OCTOBER 17, 2018
Here at EveryAction, we're big fans of success metrics. Whether it's an RFP, an ad campaign, or your digital strategy , clear outcome metrics are crucial in objectively determining whether you're getting enough bang for your buck.
Amy Sample Ward
MAY 18, 2011
Start with Metrics. When building a campaign and exploring your options for the structure, actions and engagement pieces, look first at your organizational metrics. How do you evaluate your programs and services? campaigns issues goals impact metrics strategy
Tech Soup Blog
JUNE 4, 2010
European Foundation Week Session: Evaluating Foundation Activities: Lessons from Lavoro and Psiche - Organized by Fondazione Cariplo , 31st May 2010. The Cariplo Foundation is funding projects that address social problems by testing the program on a finite group, demonstrating its impact and then handing over the results (project success based on a metric of "individual working days higher by 15%") to policy makers.
Amy Sample Ward
MARCH 2, 2009
Many organizations struggle with the idea of ROI and metrics when it comes to social media because so much of it feels, well, untouchable. So, how do identify if you are succeeding or evaluate if you are improving? Metrics. So now, finally, we get to the metrics.
Connection Cafe
MAY 14, 2013
Evaluate early and often what is working. CRM Emerging Trends Metrics & Measurement Planning Selection Analytics business intelligence fundraising strategy
NTEN
OCTOBER 13, 2014
How to buck the unfortunate trend of data visualizations in evaluation that suck. If you’re like me, you’re crunching numbers on your impact metrics at the last minute, pulling together a report on the fly. Data data visualization evaluation Program Stephanie Evergreen.
NTEN
APRIL 16, 2009
With more than ten years of experience under our collective belts, the best practices for evaluating email marketing campaigns are well established, but nonprofits continue to underutilize ways to measure and evaluate the success of these campaigns. Let's take a quick tour of the most important metrics, and take the first step to improving your email campaign performance through evaluation and optimization. Offensive Email Metrics. Defensive Email Metrics.
ASU Lodestar Center
JANUARY 11, 2013
With the recent scarcity of grant funding, excellent program evaluation practices are becoming a distinguishing element of effective and grant-competitive nonprofit organizations. There are different approaches to evaluating a program. Kellogg Foundation Evaluation Handbook.
Amy Sample Ward
FEBRUARY 23, 2010
This is a really great post to read for anyone thinking about how to measure, evaluate, and even consider the impact of social media use (and that should be everyone). "Over And furthermore, by focusing on justification and metrics, we were distracted from the primary objective of building relationships and cultivating dialogue. I come across so many great conversations, ideas, and resources all over the web every day.
Amy Sample Ward
APRIL 27, 2009
I’m here at NTEN’s 09NTC and am going to live blog Beth Kanter’s session on mapping your social media strategy to metrics. The right metrics. Themes that people want to learn: new metrics structures can bubble up. funders of a 20th century mindset - what metrics speak to them. Learning: evaluating what is being said and what information is needed. ARC - social media team evaluate/watch everything and then send summary and highlights to team.
Frogloop
AUGUST 28, 2013
Ensuring that your whole team - often including the board - is invested in, and fully understanding, the key performance metrics involved. How to evaluate the cost per email (guess what: “organic” list-growth isn’t free).
Zen and the Art of Nonprofit Technology
APRIL 3, 2009
The thing that is prompting this post is the little storm about the security metric that we used to try and get a handle on the security of the 4 different systems we reviewed. First, a simple metric relating to security reports, and second, what processes are in place in the communities to deal with security. and WordPress, to be fair) as having notably bad [emphasis mine] security, they’re also both based on one superficial metric: self-reported vulnerabilities.&#
Connection Cafe
MARCH 3, 2020
In fact, companies with digitally literate board members significantly outperformed their peers on key metrics. All this technology and data have made it possible for nonprofits to use a range of metrics to measure growth and performance. Not all metrics are KPIs.
Beth's Blog: How Nonprofits Can Use Social Media
AUGUST 8, 2008
EVALUATES community opinions/interest by how often certain posts are read or commented on. I think it would be unfair and misguided to evaluate the success or failure of a technology project based on a single financial measure. Photo by Oolong.
Connection Cafe
JANUARY 5, 2015
Once your campaign is out the door, it’s time to start checking your metrics to see how you measure up. Here’s a checklist for metrics: Open Rate – median open rate for an email is 15%. Evaluate your Subject Line. Evaluate your Calls-to-Action.
Beth's Blog: How Nonprofits Can Use Social Media
OCTOBER 8, 2009
You need to pick the right hard data points, or metrics, that will help you harvest insights and improve your blog. Next, you need to know the right metrics to use, and employ the proper tools to collect the data. Hard data points: You can get these metrics from Google Analytics.
Frogloop
JUNE 18, 2011
As you continue to plan and evaluate social media’s role in your organization, arm yourself with the right knowledge and memorize these five social media myths. Metrics Mobile Online Advocacy Online Fundraising Social Networking Technology Trends Web 2.0A new study by ComScore says that US Internet users spend 1 out of every 6 minutes online engaging with social networks.
Beth's Blog: How Nonprofits Can Use Social Media
NOVEMBER 3, 2009
But, for the most part, nonprofit dashboard reports, if they are measuring the right metrics, are useful tools. so these important metrics are frequently brought back to mind as they continue to track and update them online. Photo Source: Indianapolis Museum of Art Blog.
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