article thumbnail

What I Learned From @nancylublin About #dataonpurpose

Beth's Blog: How Nonprofits Can Use Social Media

Nancy used the analogy of operating like car company that puts out different vehicle models and each year will have a different version with different features. The bottom line is member acquisition – so they know the one metric that matters. In August 2013, they sent an opt-in text message to area codes in El Paso and Chicago.