Nonprofit Tech for Good

OCTOBER 24, 2013

'The Mobile Web is often discussed as a future trend that nonprofits have time to prepare for, but the reality is that by the end of 2014, the majority of your supporters and donors will be viewing your website, email communications, blogs, and social media content on smartphones and tablets. In truth, the Mobile Web is already here. Going mobile will not be free and for many small nonprofits a costly upgrade, but to successfully communicate your mission and programs and fundraise online in

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Mobile Web Social Network Social Media 278

TechImpact

OCTOBER 21, 2013

'Giving Tuesday is essentially ‘Black Friday,’ but for nonprofits. Started in 2012 by Henry Timms, chief executive officer (CEO) of the 92Y: Cultural Institution and Community Center. This novel idea becoming increasingly popular among other nonprofits, growing on social feeds such as TWitter with the hashtag #GivingTuesday (you’ve probably seen it).

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Giving Social Media Database Audience 223

NCE Social Media

OCTOBER 24, 2013

'Twitter recently announced that they were going to start allowing people who follow your account on Twitter, regardless if you follow them back, to send you direct messages on Twitter. It’s also been reported that you cannot have and weblinks in your Twitter direct messages. Other than spam from companies trying to sell you goods, how do you think this will impact you and your organization?

Twitter 148

Twitter Facebook Change Spam 148

Beneblog: Technology Meets Society

OCTOBER 19, 2013

'Majora Carter is on a quest to save the world one community at a time. That’s because she believes that no one should have to leave his or her neighborhood to live in a better one. Granted, this is an audacious goal, but Majora’s unique approach to urban renewal has already led to successful revitalization initiatives in her native South Bronx, N.Y., and she’s well underway bringing positive change to many more communities.

Local 129

Local New York Culture Open Source 129

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

Nonprofit Tech for Good

OCTOBER 19, 2013

'Via Zoo Atlanta: Polar Bear Cubs (Endangered). Looking at cute images, particularly those of baby animals, has been proven to increase our brain’s concentration levels for a short time afterwards. The Power of Kawaii (a Japanese word meaning “cute”) can help nonprofit social media managers be more productive and also help counterbalance the flood of negative images that we are exposed to as a by-product of emerging ourselves into the 24/7 news cycle.

Social Media 240

Social Media Atlanta Management Media 240

TechImpact

OCTOBER 24, 2013

'Mobile Access. Connect to Microsoft Lync with an iPhone, iPad, Android, or Windows Phone. This is a great option for nonprofits that have staff members who telecommute or work in the field, but still need to attend meetings and collaborate with others. Easy Access To Conferences. Since nonprofits are typically made up of very busy, but very passionate people, keeping track of meetings is relied upon by calendar reminders and phone alerts.

PowerPoint 170

PowerPoint Collaboration Calendar Tech 170

Wild Apricot

OCTOBER 21, 2013

'Idealware''s updated Nonprofit Social Media Decision Guide 2013 is a great new (free) resource for non-profits looking for social media guidance.

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Social Media Guide Media Social 112

NTEN

OCTOBER 21, 2013

'Nell Edgington. President. Social Velocity. If each nonprofit organization is now creating their own theory of change, and their own outcome and impact measurements, how do we compare those to another nonprofit’s outcome and impact measures?

Measure 93

Measure Effective Evaluation NTEN 93

TechImpact

OCTOBER 22, 2013

'Must Read: “ Cloud Computing for Nonprofits “ by our Executive Director, Patrick Callihan. FREE for nonprofits. Nonprofits have a lot of questions about technology advancements. A recurring topic is cloud computing. Connecting Up lists the 5 main questions nonprofits need to ask themselves when choosing a cloud service. What’s our Internet connectivity like.

Question 135

Question Tech Nonprofit Internet 135

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 23, 2013

'This tweet was sent a Packard Foundation board meeting four years ago. By today’s standards, it isn’t earth shattering. But, this was back in 2009 in the days when you mentioned Twitter and people would look at you with a puzzling expression or say sarcastically, “Isn’t that where people share what their cat ate for breakfast?

Hosting 94

Hosting Google Foundation Celebrate 94

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

Donor

Wild Apricot

OCTOBER 25, 2013

'Here is a round-up of 27 free non-profit webinars for November 2013.

Profit 126

Profit Free Nonprofit 126

NTEN

OCTOBER 23, 2013

'Gina Edwards. VP, Marketing & Communications. Heart of Illinois United Way. Outcomes are not just visions or goals. They are specific changes or benefits that include a transformation in knowledge, attitudes, values, skills, behaviors or conditions. Outcome information and measurement are the not-for-profit equivalents of the for-profit industry's return on investment.

Measure 91

Measure Illinois Report Attitude 91

TechImpact

OCTOBER 25, 2013

'Think Halloween is scary? What about your computer? Cybersecurity does not only apply to individuals, but to organizations as well. Protecting your donor and volunteer information is incredibly important in addition to day-to-day business information. For nonprofits, there are many solutions for segmenting, storing, and accessing information securely, to help protect your constituents.

Slideshare 123

Slideshare Stats Industry Tech 123

Have Fun - Do Good

OCTOBER 24, 2013

'"The thing that I have learned through my own practice, and writing this book, is that the dragon is there guarding it for me." ~ Pat Schneider As some of you know, in addition to the Big Vision Podcast , I also produce the Arts and Healing Podcast for the Arts and Healing Network. This month, I posted an interview with Pat Schneider, the author of How the Light Gets In: Writing as a Spiritual Practice.

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Practice Podcast Arts Interview 80

Advertiser: Digital Ocean

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

Nonprofit

Wild Apricot

OCTOBER 23, 2013

'Want to raise awareness of your non-profit or your cause? Try newsjacking.

Awareness 117

Awareness Raise Public Profit 117

NTEN

OCTOBER 22, 2013

'Miriam Kagan. Senior Fundraising Consultant. Kimbia. Generations of fundraisers have been trained to measure success around one specific metric—revenue. While the interpretation may vary; gross vs. net revenue, campaign ROI, long term value, the driver for fundraising tends to be oriented around campaign revenue and progress toward overall budget. There are other ways to measure success, and it depends on changing the idea that revenue generation is the only form of success.

Measure 89

Measure ROI Metrics NTEN 89

TechImpact

OCTOBER 23, 2013

'Image courtesy of Technorati. We all know nonprofits don’t have a huge budget for a full IT support staff, but some nonprofits look for volunteers to help keep the technology cranking. Techies are an interesting type of person–many intrigued by the challenge of being presented with a problem or something that does not work as well as it could, and being asked to fix or solve the issue.

Tech 114

Tech Volunteer Tips Technorati 114

Eric Jacobsen Blog

OCTOBER 23, 2013

'If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. Published this summer, the book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant

Service 78

Service Retention Leadership Attention 78

Advertiser: Syncrony

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

Nonprofit

ASU Lodestar Center

OCTOBER 23, 2013

'posted by. Anne Byrne , Professional-in-Residence, ASU Lodestar Center. Question: I am the interested in starting a public charity, and I want to legally protect my influence and ability to control the affairs of the organization. How can I do this? I get this question or some variation of it fairly regularly, and my response is a quite lengthy description on the nature of public charities and the reality that nonprofit organizations of this type do not have owners, by design, making it impossi

Public 71

Public Charity Structure Arizona 71

NTEN

OCTOBER 22, 2013

'Richard Larkin. Technical Director for Not-for-Profit Accounting. Institute for Nonprofit Excellence of BDO. Those who donate to nonprofit organizations naturally want to feel their gifts will be used successfully in a way that will improve society or some part of it, like children, the sick, students, etc. But how can donors evaluate whether or not a charity will ultimately deliver on their promise or mission?

Measure 84

Measure Evaluation NTEN Children 84

Tech Soup

OCTOBER 25, 2013

'What's scarier than Michael Myers, the zombie apocalypse, and that one house that gives out raisins to trick-or-treaters? Security breaches! Gather 'round for I have scoured the depths of the Internet to bring you the most terrifying security stories. And these are no urban legends: These security and privacy breaches happened to real people and actual organizations.

Story 62

Story Broadcast Spam Amazon 62

Eric Jacobsen Blog

OCTOBER 25, 2013

'I was recently asked, " What five most important traits must a leader have to be effective ?" I could reply fairly quickly, but I did take a moment to remember that when I asked a similar question in a LinkedIn group discussion, group members offered up nearly 100 different adjectives to describe an effective leader. But, for me, I contend the five most important traits are : Good communicator.

Leadership 75

Leadership Linkedin Companies Mail 75

Advertiser: DonorDock

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

Donor

fusionSpan

OCTOBER 25, 2013

As association IT staff, we are involved in a number of un-ideal tasks: running the graveyard shift, adopting last-minute design and functional changes to applications, dealing with what we view as unreasonable requests from members and other staff, to name a few. However these annoyances pale in comparison, to process documentation, a task the mention of which we all cringe.

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Process Associations Comparison Consultant 52

NTEN

OCTOBER 24, 2013

'Thanksgiving isn''t just for turkeys and pumpkin pie - it''s our time to say thank you to our NTEN members. Get ready for our Member Appreciation Month celebration of our members all throughout November! Nonprofit folks are a busy bunch and often even more so at the end of the year. That''s all the more reason we think it''s a great time to let our members know how much they are appreciated by all of us here at NTEN.

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Celebrate NTEN Turkey Nptech 68

Tech Soup

OCTOBER 22, 2013

'When you're choosing a cloud vendor, what do you really need to worry about? Not as much as you might think. Or so I learned last week, at a webinar presented by Sam Chenkin from Tech Impact.Tech Impact is a nonprofit, and their mission is to "ensure all nonprofits can use technology to better serve our world." Obviously, we here at TechSoup are huge fans of that mission.

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Learning Retention Data System 62

Eric Jacobsen Blog

OCTOBER 19, 2013

'I really like author Paul R. Timm''s advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. Here''s what Timm recommends: Don''t Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all? Was everything satisfactory? Instead Ask : What else can I do for you?

Question 74

Question Open Retention Authoring 74

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Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

Nonprofit

fusionSpan

OCTOBER 22, 2013

We are a 109-year-old organization and, while our members are not quite THAT old, they are aging and, as a result, our membership growth has stagnated. With the renewed interest in genealogy due to some recent popular television shows, we think we have an opportunity to reach out to a younger, more tech-savvy crowd. How do we get them to visit our website and maybe even join?

Culture 52

Culture Site People Associations 52

NTEN

OCTOBER 25, 2013

'A monthly roundup of our favorite nonprofit tech resources and other goodies. When everyone''s favorite spam twitter account revealed itself to be an art project, there was a little but of uproar. Which brings up an interesting question: Can spam be art? Have you ever been stuck in traffic and really wished you hadn''t skipped lunch? Well, now there''s an app for that , or, maybe just cell phones in general.

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Spam Boston Arts NTEN 61

Tech Soup

OCTOBER 25, 2013

'I have no idea how it got started, but one of the most available and effective forms of corporate social responsibility are pro bono legal services for charities. I was reminded of this because of the American Bar Assocation's National Celebration of Pro Bono last week. If your charity needs legal services it’s actually reasonably easy to find free pro bono help.

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Charity Service Free Law 59

Museum 2.0

OCTOBER 23, 2013

'"I want death panels. I want to kill organizations that aren''t showing their value." --Devon Smith Now that''s the kind of sentence that makes you put down your fork. Last month, I had the good fortune to join a few brilliant people for a " Dinner-vention " about the future of the arts in America. In the course of the conversation, Devon Smith, a social media consultant from Threespot, started talking the problem of arts organizations that are no longer relevant or useful to their communities.

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Organization Museum Arts Nonprofit 55

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