Sat.Jul 10, 2021 - Fri.Jul 16, 2021

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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We had to pivot to basically being an entirely drive-through, delivery, and curbside pickup business, and I think that’s going to still be an […].

Service 419
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3 Tactics to Acquiring New Donors for Your Nonprofit

NonProfit PRO

Technology and more people-centric (i.e., donors and supporters) ways of giving continue to expand, which is essential for nonprofit leaders to understand. For example, people could open a donor-advised fund (DAF) for very little money and give with the ease of tech platforms. Also, leading organizations, such as St. Jude, are reaching out to new audiences, like gamers, because they know they have to meet people where they are, to support a good cause.

Donor 317
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Are You At Risk? How to Stay Safe Online During a Pandemic.

Association TV

In 2020, while the American public was focused on protecting our families from a global pandemic and helping others in need, cybercriminals took advantage of an opportunity to profit from our dependence on technology to go on an Internet crime spree.”.

Online 296
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Ways to Improve Your Website’s Performance

Byte Technology

In this age of high customer service expectations, same-day delivery, and instant updates, website visitors are less patient to wait for your site to download. Web download speeds and overall performance are an evolving science, and record shows that as little as milliseconds can make a massive difference in customer’s behaviors and impact sales conversions. .

Images 246
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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7 Reasons Why You Need a Volunteer Onboarding Process

Wild Apricot

Do you have a group of new volunteers starting at your organization? If so, you only have one chance to make a good first impression and welcome them into your community — it all starts with a great volunteer onboarding process. Read on to find.

Process 147
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How to Get the Most Out of a Peer-to-Peer Fundraising Software Demo

NonProfit PRO

You might have mixed feelings about the idea of finding and implementing new peer-to-peer fundraising software. Maybe you’ve seen the signs that it’s time for a new solution, but you dread the process of finding the right technology for your nonprofit. When you’re on the buyer’s side, product demos can be tricky. Time is limited, and it’s important that you see all you need to see to make the right selection for your organization and feel confident in your decision.

Software 305

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Fundraising for introverts – how you can build genuine relationships

Hands on Fundraising

Are you an introvert? I finished the second interview of the day. I’d been gathering information to create appeals or other communications for clients. The people I spoke with were interesting and kind. I enjoyed speaking with them. And yet, I was worn out. If you understand what I mean, hello, introvert. A personality difference, […]. The post Fundraising for introverts – how you can build genuine relationships appeared first on Hands-On Fundraising.

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Still Publishing Donor Names? Ditch the List

Blue Avocado

“We nonprofits often put a great deal of time and effort into our annual reports, especially compared with how briefly most recipients will look at them,” begins the Blue Avocado article, The Secret to a High Impact Annual Report. “Rather than slave and anguish over the parts almost no one will read anyway,” the author […]. The post Still Publishing Donor Names?

Donor 130
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Monthly Giving Will Grow in Popularity in the Post-Pandemic Nonprofit

NonProfit PRO

Recently, I read "The Post-Pandemic Nonprofit: 12 Disruptive Trends Your Nonprofit Must Master" by Jeremy Reis. I like how Jeremy broke up the book by: who we are, how we operate, how we grow and where do we go from here?

Giving 299
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Get Organized and Increase Your Nonprofit Productivity

Get Fully Funded

Look at your desk right now, and tell me how many sticky notes are on it. How many to-do lists? How many reminder notes to yourself? If you feel like you have too much to do and aren’t getting enough done, you need to increase your nonprofit productivity. The first step may be to change the way you work. That’s right. The definition of insanity is doing the same thing over and over, expecting a different result.

Product 125
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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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5 Expert Tips for a Successful Salesforce Migration

Saleforce Nonprofit

When I did my kitchen renovation, there were so many things that I wish I had known before I started. Much like any new project or renovation, a transition to Salesforce could have you thinking about the various pros and cons of making this change. Now, I could easily write a blog about my kitchen and chrome versus brass faucets, but today we are going to be talking to five leading experts from various organizations to get their top tips about a migration to Salesforce.

Tips 122
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Digital transformation: We can’t put it off any longer

Charity Village

It’s not an exaggeration to say that the fundraising base of most charities will likely shrink in the next five to 10 years unless they transition to online platforms and use more digital tools. We’re living in the Fourth Industrial Revolution, during which physical and digital spheres are merging, and digital adoption and expectations are […].

Digital 116
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How Reaching Fundraising Goals Could Be a Text Away

NonProfit PRO

Organizations are increasingly depending on touchless technology so they can collect donations quickly. Simple SMS communication solutions allow donors to give at any time without needing a checkbook or cash, plus they can set up one-time or recurring donations, meaning higher fundraising to reach long-term goals.

Goal 279
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Conducting Confidential Feasibility Studies: A Good or Bad Choice?

Bloomerang

As many organizations begin eyeing the post-COVID fundraising landscape, many may find themselves in need of increased capacity to better serve their communities and drive their missions forward. . For these nonprofits, the pandemic brought about simultaneous surges in both support and need for their services—an exciting but certainly unprecedented and potentially stressful challenge.

Studies 115
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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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What is Information Architecture? The Un-Flashy Key to Nonprofit Website Success

sgEngage

Website design has changed a lot over the last decade, largely due to the vast availability of low-cost, templated designs that look quite stunning. While I applaud the designers of these templates for the beauty and even the adaptability of the templates to fit a variety of website types, I want to make a case for the value of a good Information Architecture.

Websites 106
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Top 13 Mental Health Charities Making a Big Impact (2021)

Donorbox

More than 450 million people live with mental illness around the world. That means that 1 in 4 people will be affected by it in some way, either personally or through a family member struggling with mental illness. Although mental illness is so common, there is still a lot of misunderstanding and stigma associated with […]. The post Top 13 Mental Health Charities Making a Big Impact (2021) appeared first on Nonprofit Blog.

Charity 105
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The Gift Begins with Securing the First Meeting

NonProfit PRO

Think about your fundraising career. Did you take classes, learn from mentors, read books or attempt to gain experience on a trial-and-error basis? Specifically, when thinking about the solicitation process, you probably focused a great deal of energy on what to say and do before, during and after the actual ask process. I had to experiment and learn over time.

Gift 279
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Don’t Overlook These Factors When Choosing Your Next Fundraising Event Venue

Bloomerang

In-person events are making a comeback, which means you’ll need a fundraising event venue in which to host those events. Because you might be out of practice when it comes to securing a fundraising event venue, here are a few recommendations. . When vetting locations for your event , it helps to have a list of questions you want to ask or a list of features that you need in the space.

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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13 Virtual Fundraising Event Takeaways From 4 Marketing Professionals

Classy

The best way to learn about virtual fundraising events is to hear from those who’ve experienced them. We recently wrapped up our 2021 Collaborative: Virtual Sessions event here at Classy. The event brought together over 50 speakers and thousands of nonprofit professionals from across the social sector. As part of our debrief of the event, we wanted to share some insights from the Classy staff who organized it.

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The sgENGAGE Podcast Episode 202: The Future of Social Good Leadership

sgEngage

How has the future of social good changed since COVID? Much of the answer has to do with how the pandemic impacted leaders in the nonprofit sector. Here to talk about it is Marc A. Pitman, founder and CEO of Concord Leadership Group. Listen in to hear what Marc has to say about the effects of uncertainty on nonprofit leadership, what needs to be left behind as leaders and organizations move forward, and what isn’t coming back post-pandemic.

Podcast 105
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The Myths and Facts of What a Fundraising Consultant Can Do for Your Nonprofit

NonProfit PRO

Taking large institutions out of the equation, we know the fundraising landscape changed profoundly last year. One of the results of the pandemic was that many nonprofits took their fundraising virtual. As we work collectively to recover, many small to midsize nonprofits are looking to measure fundraising performance. Fundraising professionals have lots of pressure to perform, and organizations are turning to fundraising consultants.

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Avoiding Unconscious Confirmation Bias In The Nonprofit Workplace

Bloomerang

What is unconscious confirmation biasing? The term is defined as one group holding social stereotypes about certain other groups outside of any conscious awareness. It’s unintentional group think, a mixture of both seeking out conclusions which confirm what we already believe to be true and letting unconscious preconceptions direct how we manage staff, volunteers and donors in our nonprofit workplace.

Nonprofit 106
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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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A Step-by-Step Approach to Personalization

Forum One

A step-by-step approach to personalization allows organizations to start delivering unique content sooner than later. Just like the private sector, mission-driven organizations need to ensure they are providing personalized marketing and digital experiences in order to effectively engage their online audiences. Most consumers today expect an online experience that’s customized.

Personal 101
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The sgENGAGE Podcast Episode 203: The Ever-Changing Role of Database Administrators

sgEngage

For years, the role of development operations teams has been perceived as a data and technology-focused position within the nonprofit world. As technology, nonprofits, and the way we fundraise has significantly changed over the last few decades, so has the role of the operations team. For organizations and leaders willing to evolve, this presents an incredible opportunity – both for the organization’s success and the individual’s advancement.

Database 101
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Reddit Thread Prompts More Than $200,000 in Donations to Foster Children Nonprofit

NonProfit PRO

After a Reddit user posted to the Ask Reddit thread “What is something you've done purely out of the goodness of your heart but have not told anyone?" users shared an array of good deeds. All it took was user dartdoug’s mention of purchasing an 11-year-old foster child a bicycle for his birthday via One Simple Wish’s website to start a wave of support for the Trenton, New Jersey-based nonprofit.

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Three Fundraising Pros Give Their Advice On What You Should Do After You Get Laid Off

Bloomerang

Being laid off hurts. . When it happened to me, it didn’t just impact me financially; it also affected me . emotionally. The journey to find that next big gig can be tiring, grueling, and painful, and at times it can feel like you’re banging your head against the wall. The pandemic hit the nonprofit sector hard. It was estimated that about one million people lost their jobs.

Advice 104
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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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Accelevents Is Officially a SOC 2 Type 1 Certified Compliant Organization

AccelEvents

In the first quarter of 2021, Accelevents became certified to be a SOC 2 Type 1 compliant organization. We are very excited about this huge accomplishment. And soon, we will be SOC 2 Type 2 compliant for security. So what does this mean for our customers and business partners? . We wanted to fill you in on what SOC 2 is all about and what it means for those who work with Accelevents!

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How do you center community when working with your constituent data?

Charity Village

Most organizations I have worked with consider community as an outcome of their work with their donors towards their mission. Have you observed this too? In the past few months, the pandemic has extensively highlighted the inequalities and inequities that always existed around us and perhaps perpetuated by years of ignorance. Disproportionate sufferings and the […].

Data 98
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The Global Online Fundraising Scorecard

NonProfit PRO

Download your free copy of this research study that takes a mystery donor’s look at the online giving experience and email communications of 630 organizations in 9 countries.

Global 204
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How To Write A Thank-You Letter For Donations | A Nonprofit Guide

Donorbox

Getting people to donate to your nonprofit is not easy. However, once you do, it’s important that you properly thank them. The most popular way to do this is via a thank-you letter for donations, the perfect tool to engage, retain, and make your donors feel fulfilled after donating to your cause. However, it’s worth […]. The post How To Write A Thank-You Letter For Donations | A Nonprofit Guide appeared first on Nonprofit Blog.

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.