Sat.Apr 09, 2011 - Fri.Apr 15, 2011

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Facebook is Great, but Does it Really Work for Fundraising?

NetWits

Last weeks post highlighting a few statistics from the business world seems to have resonated with readers here. That got me thinking more about how we, in the non-profit space, should look to learn from examples, trends and best practices found outside of our sector. So here’s another great bit of learning for us. This week ReadWriteWeb shed some light on the ineffectiveness of social networks to aid in customer acquisition (see graph below). “Of the 24 companies interviewed (in Fo

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Try Qriously for free: Real-time data for your organization!

Amy Sample Ward

Last week, I had a lot of fun test-driving Qriously , a new application that replaces advertisements on smart phones with questions, creating real-time feedback about the topics you are interested in. I had so much fun, in fact, that I shared screen shots and some thoughts around the way organizations could put a tool like this to use. (If you missed it, here’s last week’s post about Qriously.

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Five Must-Have Characteristics of Nonprofit Mobile Websites

Nonprofit Tech for Good

On the Mobile Web, it’s 1999 all over again. Those nonprofits that are pioneering mobile websites today will reap the benefits of Mobile SEO tomorrow. Mobile search engines like Google Mobile , Yahoo! Mobile , and Bing Mobile are hungry for mobile content, especially fresh content. That said, the uber vast majority of nonprofits have not even considered launching a mobile website.

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Tools I use: basic workflow

Zen and the Art of Nonprofit Technology

I was perusing Social Source Commons (something I don’t do nearly often enough,) and catching up on the SSC blog , and I thought it might be worth sharing with this audience what tools I use for basic consulting workflow. I’ll do another few posts for other areas, like development, system maintenance, personal web presence, and writing. (If you want to look at my Social Source Commons toolbox, it’s here.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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The Art of People Powered Storytelling Through Social Media

NetWits

Petri Darby is the Director of Brand Marketing & Digital Strategy at Make-A-Wish Foundation of America. He blogs at darbyDARNIT. And he’s an all around funny guy (I love the one where he’s reading O Magazine). I had a chance to spend time with Petri at SXSW this year where we talked about how Make-a-Wish Foundation of American is using social media as part of their digital strategy.

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Skoll Awards Reception

Beneblog: Technology Meets Society

Skoll Awards Reception , a photo by Skoll World Forum on Flickr. I'm talking with Quratul Ain Bakhteari at the Skoll World Forum about the incredibly difficult work she does in Pakistan.

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More Trending

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Bing and Google

Zen and the Art of Nonprofit Technology

I do a fair bit of SEO work for clients. I’m not one of those very serious SEO folks, but I do know my way around the not-so-black-magic that SEO is. This blog is the one of my many personal sites that I pay the most attention to SEO (although I think that will change soon,) I tend to focus a lot on Google, since according to my analytics (and yes, they are Google analytics.

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Community Building Through Social Media with Joelle Berman

NetWits

Meet Joelle. She’s the communications manager at Foundation for Jewish Camp (FJC) in NYC. She essentially runs all marketing and communications projects – including social and digital media work for her organization. What’s really interesting about Joelle’s work is that she helps build community through social media for the 155 overnight summer camps that the FJC supports across North America.

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How Do You Recognize Your Volunteers?

Wild Apricot

In honor of National Volunteer Week, our posts this week will focus on volunteers. In this post, we share some volunteer recognition best practices and ideas.( read more ).

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Sneak Peak of New Facebook Nonprofit Use Research from Idealware

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: For those of you who have been following my blog for a long time, you know of my obsession with research reports, particularly social media research snippets. The good folks at Idealware offered me a sneak peak of their new Facebook research – how could I resist? Charts, graphics, analytics, metrics, and data are like crack to me … A guest post by Kyle Andrei, Idealware.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Interesting sites I’m looking at (weekly)

Zen and the Art of Nonprofit Technology

Jackson River Drupal Modules | Jackson River. tags: drupal modules salesforce toblog. The average web design project, illustrated – TNW Design & Dev. tags: toblog webdesign. Posted from Diigo. The rest of my favorite links are here.

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What’s This? QR Codes

NTEN

[Editor's note: The following first appeared in the March 2011 issue of NTEN:Change. Read the complete issue of NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free! ] Similar to an old-fashioned bar code, a QR (which stands for "quick response") code is a black and white graphic box holding valuable information.

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Managing Volunteers & Expectations

Wild Apricot

Many organizations struggle to harness the goodwill being offered due to lack of resources for effectively recruiting, training and managing potential volunteers. How can we close the gap between what volunteers are looking for today and how organizations are engaging these individuals? ( read more ).

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Social Media and Grantmaking Session at Council on Foundation’s Conference

Beth's Blog: How Nonprofits Can Use Social Media

Council on Foundations ROI Panel. View more presentations from Beth Kanter. I participated on a panel called Face, Tweet, Link – Socia Media, Grantmaking & A True Social ROI. Laura Elfurd, Vice President and Chief Community Investment Officer at ZeroDivide moderated a panel that included Stephen Downs, Assistant VP, The Robert Wood Johnson Foundation; Alexandra Mitchell and Jeff Pryor from Pathfinder Solutions, and Kathy Reich, Program Officer, Organizational Effectiveness & Phil

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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5 Good Nonprofit Infographics

sgEngage

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 5 Good Nonprofit Infographics Posted by Steve MacLaughlin on April 12th, 2011 Who doesn’t love a good infographic? Especially when they help reveal a lot of information in a visual format. Here are five good nonprofit infographics worth looking at. 1.

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Power of Words

Get Fully Funded

A friend shared this very powerful video with me and I wanted to share it with you. . It’s a great example of the power of words. “Vision Is Seeing the Invisible.&# — Jonathan Swift. Thanks! Sandy.

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Harnessing Volunteer Power

Wild Apricot

Volunteers can transform communities and they are the lifeblood of many associations, non-profits and clubs. But many organizations struggle to effectively recruit, train and manage their volunteer base. This post offers some ideas, suggestions and resources that might help you get started in developing your organization’s volunteer management strategy.( read more ).

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Should Your Organization Outsource Its IT Functions?

NTEN

By Julie Chapman, President, NPower Greater DC Region Increasingly, nonprofits are looking at outsourcing part if not all of their IT support. How do you know if this is the right choice for your organization? What factors should you consider? How should you go about finding and selecting a provider? Here are some thoughts from the team at NPower DC where we provide hands on tech support to small and large nonprofits across our region in a variety of mission areas.

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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ASU Lodestar Center Blog: Research Friday: What It Takes to Lead.

ASU Lodestar Center

ASU Home ASU A-Z Index My ASU Colleges & Schools Directory Map About Blog Academics Organizational Assistance Emerging Leaders Professional Development Philanthropy Research News & Events You are here: Home → Blog Pages Blog Home Write for us! Disclaimer Friday, April 15, 2011 Research Friday: What It Takes to Lead and Manage a Nonprofit Organization posted by Laura L.

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Four Secrets to Happiness: Cook, Connect, Care, Color

Have Fun - Do Good

Last month I had a dream where I taught a woman the four secrets to happiness: Cook for yourself, and for others. Connect with yourself, and with others. Care for yourself, and for others. Color. Have a lot of color in your life. At first, I felt resistant to the dream's message because these actions didn't seem strong and powerful. Honestly, they seemed too female.

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Social CRM: Do You Know Who Your Friends Are?

Care2

You’ve been paying attention – right? So you’ve gotten our message that the most effective social media programs are systematic about reaching out and listening to people, tracking results, and making adjustments based on those results while being realistic and not drinking Kool-Aid. And you’ve probably at least entertained the notion of social media as a conversation that can help you start to build stronger relationships with potential supporters.

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Five Keys to Finding and Hiring Talented People

NTEN

Steve MacLaughlin, Director of Internet Solutions, Blackbaud Technology is a wonderful thing. It enables nonprofits to deliver programs, services, and ultimately, meet their mission. But having the right people is absolutely critical to being successful. Given the choice between the latest technology or the best people, the choice should be obvious.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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12 Tips For Retaining Customers And Finding New Ones

Eric Jacobsen Blog

Are you a leader in need of ideas for how to retain your customers and how to find new ones? Here are 12 ideas for you : Offer payment plans. Conduct customer satisfaction surveys. Develop a system to track your customers. Ask all customers how they heard of your business. Identify a market you may have overlooked. Return all telephone calls. Ask your customers to come back again.

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Fabulous Film: Queen of the Sun - What Are the Bees Telling Us?

Have Fun - Do Good

“More important even than global warming. We could call it Colony Collapse of the human being too.” - Gunther Hauk, Beekeeper I'm in the middle of ripping out the winter weeds from our yard-garden. Yesterday, while struggling with a nasty clump of crab grass I found myself groaning, "Why?!?" when a big ole bumblebee landed on my California Lilac / Ceonothus.

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Will Celebrity Endorsed Campaigns Increase Activism?

Care2

Nonprofits get excited when a celebrity wants to join their advisory board or endorse their campaign. But do celebrity endorsements across different channels work these days? It depends. If a celebrity has a deep connection to an issue and its common knowledge then celebrity endorsements can certainly benefit nonprofit campaigns. For example, before helping to launch the ONE campaign, Bono was known for his activism around Africa and AIDS.

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Is Your Data Social? (And Don't You Think It Should Be?)

NTEN

At the Nonprofit Technology Conference last month, I got the chance to sit in on the session about the 2011 Social Networking Benchmark Report. As we talked through all the stats – how many nonprofits are on Facebook, what they're doing there, and so on – a great questions came from the crowd. "What do I do with all these interactions? How can I make sense of them?

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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5 Tools for Measuring Online Performance

Forum One

Organizations that invest substantially in digital communications have an obligation to track their success. Success is best measured in terms of progress toward one’s objectives. And objectives should be more than just getting more pageviews and visits. Here are five compelling tools for measuring online performance. read more.

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Free Inspiration: She-ro's Journey E-book + Creative Living with Jamie Podcast

Have Fun - Do Good

I'm honored to be included in two creative women's projects this month: Jennifer Louden's free e-book Step Into Your She-ro's Journey: If not now, when? and Jamie Ridler's Creative Living with Jamie Podcast. Jen's free e-book, Step Into Your She-ro's Journey: If not now, when? is a compilation of 40 + women's answers via essay, photography, video, poetry and art to her question, "How are you stepping into your she-ro's journey these days?

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Come to the Care2 Party

Care2

With the weather here in DC warming up, we're asking you to help us warm up something else -- Care2's new offices! To celebrate our great new space alongside Engaging Networks, here in the downtown office suite of our friends at the League of Conservation Voters, we're throwing an open house party like no other! RSVP here or below! This endless evening of fun will include: drinks - with and without alcohol. enough food to feed an army of e-activist organizers and. fundraisers. fabulous door priz

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Introducing NTEN's New "Legal Corner": Avoiding Trouble While Doing Good

NTEN

We're launching a new series of webinars exploring legal matters, starting with a visit from two Assistant Attorneys General to discuss the top issues nonprofits run into and how you can avoid those situations. > It's Free! RSVP Today. What do legal issues have to do with the Nonprofit Technology Network? How you store your data, solicit donations (across state borders, even), run your audits: almost every aspect of your organization is touched by technology these days, making it harder to kn

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.