July, 2009

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Using Twitter for a Global Conversation

Amy Sample Ward

Over the last few months, we have seen Twitter serve the global community by playing an important role in communications - whether it’s finding new friends (#FollowFriday), or telling the world about your government/election/political state (#IranElection), whether it’s having a conversation together (#4Change), or non-linearly replacing your RSS feed.

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Newly discovered project management tool: Redmine

Zen and the Art of Nonprofit Technology

Any consulting shop that does significant amounts of implementation and development (as we do) needs a project management and ticketing tool. Basecamp seems to be a standard that many people have reached for. We were using Intervals for a while, which is really a fabulous tool if you do a lot of hourly consulting. We also have been using Google spreadsheets for some elements of project management.

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Nonprofit Blogging: Goals, Strategy and Tactics to Crush it

NetWits

A post by Chris Brogan on “ Strategic Blogging and Some Tactics to Nail It ” for business got me thinking about how nonprofits could benefit from a full fledged blogging strategy. A well implemented blog with a solid strategy behind it can be an incredible tool to help you connect with supporters on the web. Let’s look at some goals, questions, strategy and tactics to get you started.

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Memories of the early days of online services

Judi Sohn

Folks are waxing poetic about CompuServe, now that news has broken that the classic service is shutting down for good (like anyone really noticed until they announced it). Brings back so many memories of my old Prodigy, CompuServe, GEnie and Delphi accounts. Eric and I didn’t meet online, but those online services were a big part of our courtship.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Indian Publishing legend visits Bookshare

Beneblog: Technology Meets Society

We just hosted Indian publishing legend Mahendra Meghani , who dropped in last week when many of our team were traveling. The following account comes from Pavi Mehta, Bookshare's Volunteer Coordinator, and I wanted to post it! It was a quietly special visit. Meghani came with his two hosts and daughter, and at 86 is still keenly interested in learning how technology can help bring books to the disadvantaged.

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Video Fridays #7…Social Networking

NCE Social Media

I’ve added a short video for today’s installment of the Video Friday series. Something simple to cleanse the palate. This video is short explanation of social networking websites and why they are popular. Something simple to cleanse the palate. Enjoy! Tags: Education and Training Video networking social.

More Trending

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Newly discovered project management tool: Redmine

Zen and the Art of Nonprofit Technology

Any consulting shop that does significant amounts of implementation and development (as we do) needs a project management and ticketing tool. Basecamp seems to be a standard that many people have reached for. We were using Intervals for a while, which is really a fabulous tool if you do a lot of hourly consulting. We also have been using Google spreadsheets for some elements of project management.

Project 154
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Set up Your Social Media Listening Dashboard in 30 Minutes or Less

NetWits

Most people will tell you that learning how to effectively monitor (or listen to) what’s being said on the web is the beginning of social media success. You may agree with this or not, but I think it's safe to say that the skill of listening online is one that all nonprofits should learn – it’s essential for anyone who wants to harness the power of the social web in their online strategy.

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Great reads from around the web on July 29th

Amy Sample Ward

These are some links I wanted to share from July 29th. Find me on Delicious for more! Social media inbound marketing for non-profits and small businesses - in Boston and beyond | Resource Superlist For Twitter Folks | John Haydon - John Haydon has put together a great resource list for using Twitter, "Over the past few months, I’ve received hundreds of questions on how to use Twitter.

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The Chairman Called

VisionLink

'Talking with the Chairman of the Partnership for Quality Medical Donations, we gained a powerful insight. With the type of clarity professional marketing staff can only hope for, the chairman of PQMD said this of VisionLink''s technology: "You''ve given us the tools to share our message with the public, the private space for our members to work confidentially, and the collaborative space for us to work together.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Beth Kanter’s Social Media Listening for Nonprofits

NCE Social Media

Without a doubt, one of my favorite social media and nonprofit writers is Beth Kanter. I’ve written about her work before. This slideshare presentation is from her social media wiki and discusses the importance of knowing what people are saying about your agency on social media sites. Enjoy! Tags: Marketing and Awareness Tools beth social media slideshare kanter.

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Twitter Hacking and Cloud Security

Robert Weiner

The front-page headlines read " Hacker steals Twitter's confidential documents ," but the real story isn't about Twitter — it's that the stolen documents were stored online, "in the cloud." This could happen to any nonprofit or company storing data this way. As we've seen over and over, it's amazingly easy to guess or steal passwords. And anyone who gets access to the password of an employee with access to those online files gets access to all files shared with that employee.

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The wonders of libcloud

Zen and the Art of Nonprofit Technology

Here at OpenIssue , we think a lot about the web. I mean, a LOT. And we’ve been thinking a lot about web hosting, and the varied flavors it comes in. We’re working to figure out what makes sense for us to use and implement, and what makes sense for us to recommend to our clients. A while ago, we decided, like many folks, virtual private servers were going to be the preferred hosting set up.

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Recurring Gifts: Are You Missing Out on Easy Money?

NetWits

When you get a second, take a look at your recurring online donations program and see how many donations are coming through that program. Oh wait…you don’t have an online recurring giving program? Then you are missing out on some easy income for your organization. I tend to get on my soapbox about the ways nonprofits are missing out on easy opportunities to gain some guaranteed revenue for the organization and this one tops the list.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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Great reads from around the web on July 23rd

Amy Sample Ward

These are some links I wanted to share from July 23rd. Find me on Delicious for more! Nonprofit Marketer of the Year Awards - CONGRATS! "Eric Overman (photo, center), Operation Smile, received the Nonprofit Marketer of the Year Award, and Anne Bergquist (photo, left), YMCA of Metro Chicago, and David J. Neff (photo, right), American Cancer Society High Plains, received the Special Marketing Initiatives and Social Media subcategory awards, respectively.

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Not Business As Usual!

Beneblog: Technology Meets Society

As the chair of the Social Enterprise Alliance, I have the opportunity to address the annual Summit. I had a blast in New Orleans revving up the crowd about this exciting time for the Social Enterprise Alliance and the movement. Here's the text of my speech: [long post alert] Social Enterprise: Not Business as Usual! Jim Fruchterman Chairman’s Address to the Social Enterprise Alliance 2009 Annual Summit The world’s a mess.

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New Report on Social Media Engagement

NCE Social Media

The Altimeter Blog has announced that they are releasing a new study on how the major brands, as identified by the 2008 BusinessWeek/Interbrand Best Global Brands ranking , use social media to get their message out. You can download the pdf of the report, but I encourage you to add your nonprofit’s social media information to their social media database.

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NTEN’s Online CIO Conference in September

Robert Weiner

Want to build your IT leadership skills without a travel budget? Our friends at NTEN are launching a 2-day virtual conference for nonprofit IT leaders. I'm thrilled to see this. I think there's a big need for a "mini-MBA" for nonprofit chief information officers (CIOs), particularly those who came up through the ranks. NTEN describes the conference as follows: read more.

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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The wonders of libcloud

Zen and the Art of Nonprofit Technology

Here at OpenIssue , we think a lot about the web. I mean, a LOT. And we’ve been thinking a lot about web hosting, and the varied flavors it comes in. We’re working to figure out what makes sense for us to use and implement, and what makes sense for us to recommend to our clients. A while ago, we decided, like many folks, virtual private servers were going to be the preferred hosting set up.

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Start a Movement!

NetWits

Are you creating a movement or just campaigning? Recent initiatives such as Charity:Water , 12for12k and Twestival have wowed us with their ability to create powerful movements using social media and the internet as their driving force. Lance Armstrong Foundation , Susan G. Komen , The American Heart Association and many others started movements that are changing our world to this day.

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Great reads from around the web on July 17th

Amy Sample Ward

These are some links I wanted to share from July 17th. Find me on Delicious for more! Ready.gov Launches Social Media Preparedness Initiative - "The U.S. Department of Homeland Security’s (DHS) Ready Campaign, in partnership with The Advertising Council, is introducing a series of new social media tools today to further engage Americans in taking steps to prepare for emergencies.

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What Have You Done for Me Lately? - Keeping Score in Social Media

Wild Apricot

Do you ever feel pressured to friend someone on Facebook or follow them on Twitter, simply because they chose to friend or follow you? The expectation of reciprocity can turn a pleasant social media connection into an uncomfortable transaction - sometimes against your best interests.( read more ). Tags: Non-profit technology nptech online community Social networking social media.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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SEO Tools

NCE Social Media

Here are links to the top 4 search engine’s guidelines for webmasters. These explain how to get your website listed and can help you get a higher search results ranking. Google. Bing (Microsoft). Yahoo. Ask.com. Tags: Education and Training Tools ask bing google SEO tool yahoo.

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July 21: How Can You Measure the Value of Social Networking?

Robert Weiner

The Chronicle of Philanthropy is holding another in its series of free online discussions on social networking. This time their guest will be social media guru Beth Kanter (you may know Beth from her eponymous Beth's Blog — and if you don't, you should). . What: What's the Payoff? How Charities Can Figure Out How Much Time and Money to Invest in Social Networking.

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My Lunch with Randi Zuckerberg at Facebook

Beth's Blog: How Nonprofits Can Use Social Media

Randi Zuckerberg at Facebook invited me and Stephanie McAuliffe from the Packard Foundation to lunch at Facebook today in their new offices in Palo Alto, a former Hewlett-Packard Building. As Randi explained, since it was Friday it was corporate dress up day and the cafeteria's menu was comfort food. So, lunch was delicious spoof on fast foods - including a double-cheese burger dubbed " The Big Mark.

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An eCard Experience

NetWits

I'm often asked for examples of creative, compelling or otherwise "cool" online fundraising campaigns. So I wanted to share an experience that went well beyond a one-time transaction. This Mother's Day my wife and I took Anthony's advice (read his piece on Mother's Day eCards - thanks Anthony!) and donated to Doctors Without Borders, sending an eCard to my mom for the occasion.

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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10 Disruptive Technologies You Need to Think About

NTEN

Every Wednesday, Gartner does a free webinar on a variety of topics. This week, they presented "Technology Trends You Can't Afford to Ignore." I tweeted my way through the one hour call, but here are some notes with a little more clarity and reflection. Disruptive Technology #1: Virtualization. . There are lots of benefits to virtualization, chief among them, the power savings.

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How to Find Local People on Twitter

Wild Apricot

It’s great to interact with others around the world in social networks — to learn what other organizations are doing, and to reap fresh ideas for your own nonprofit — but what a many small nonprofit often needs most is to connect with potential volunteers and supporters in your own community. Here are a few tools to help you find local Twitter users.( read more ).

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Video Fridays #5 Free SEO tools

NCE Social Media

I wanted to share a video on free search engine optimization tools and how to use them. If you like the video or have comments and feedback, please let us know in the comments section. Tags: Education and Training Marketing and Awareness SEO Tools free Video friday.

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Advice for Consultants - Part 3

Robert Weiner

This is the third in a series of posts aimed at new consultants in the nonprofit sector. The previous posts are at Part 1 and Part 2. Make sure you have enough savings, loans, or other income to tide you over while you build your business. Figure out where you will work and what equipment you will need. What kinds of capital investments do you need to make to get started?

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.