May, 2018

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The Ultimate Membership Renewal Guide

Wild Apricot

If you are looking for ideas to refresh your membership renewal process, you’re not alone! With access to thousands of organization across North America, we decided to conduct an extensive survey on their membership renewal practices. We combined the results from that survey to research conducted by the Membership Marketing Benchmarking Report (published by Marketing General Incorporated) and other sources to create this helpful guide.

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Tips for Activating a Culture of Wellbeing in the Nonprofit Workplace

Beth's Blog: How Nonprofits Can Use Social Media

Last month, I was honored to present and facilitate an all-day workshop for nonprofit leaders at the Oregon Nonprofit Leadership Conference on how to activate a culture of well being in the nonprofit workplace, based on my book, The Happy Healthy Nonprofit: Strategies for Impact without Burnout. I also delivered a workshop to South Carolina nonprofits on the same topic hosted by Shine The Light, Nonprofit Forums.

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5 security tips for your nonprofit accepting online payments.

Nimble AMS

Jay Ablian. EVP and GM of Partnerships, BluePay. Community Brands brings you this information from our partner, BluePay , which offers fast, easy and secure payment processing solutions to fit every organization’s needs. Whether a nonprofit or association, BluePay is the all-in-one credit card processing company for any business. This blog post first appeared on #Onward, the YourMembership blog.

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12 Key Digital Engagement Trends from the 2018 M+R Benchmarks Report

Everyaction

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. With data from 154 nonprofit participants, we are once again treated to invaluable insights on numerous facets of digital engagement, covering websites, email messaging, online engagement, social media posts, and digital ads. It’s clear to us from this year’s report, that digital engagement has taken some important leaps forward for nonprofits of all shapes and sizes.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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17 Smart Ways To Protect Data At Your Nonprofit

Global Giving

With GDPR coming into effect in the European Union and privacy scandals making headlines, many nonprofit professionals are concerned about data protection. The process can be intimidating! If you don’t have a technology or legal background, where do you start? While the exact details of your organization’s security policy may differ based on your line of work and IT resources, there are some things that everyone can do to protect confidential information.

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The 7 Deadly Sins of Asking for Donations

NonProfit Hub

Even after loads of practice, asking for donations can make our palms sweat and our hair stand up. It’s not easy, and it shouldn’t be — after all, you’re asking people to part with their hard-earned money. But don’t worry: as long as you avoid these common mistakes, your fundraising efforts will be just fine — even if your palms are still a little sweaty. 1.

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How and Why Stories Can Bust Nonprofit Silos

Beth's Blog: How Nonprofits Can Use Social Media

Flickr Photo by Rex Hammock. Note from Beth: Digital storytelling is key to fundraising success, but using a storytelling lens in your organization can have further benefit of busting organizational silos. Miriam Brosseau and Stephanie Corleto share why. How and Why Stories Can Bust Nonprofit Silos – Guest Post by Miriam Brosseau and Stephanie Corleto .

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Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Along with dozens of scenarios, examples, guidelines and practice lessons, author, Renee Evenson , also provides a focus on customer service in today’s ma

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4 Ways To Convince Your Nonprofit Board to Invest in Fundraising Tools

Everyaction

For EDs and other staff who are closely involved in the day-to-day efforts and operations of a nonprofit, it is often easy to see the challenges your organization is facing and understand the solutions necessary to address them. Convincing your board to invest in something new, however, can be another question altogether, and t his is especially true for fundraising and technology related issues, where in-depth knowledge may be required to truly understand the important details.

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Top Five Best Practices for Nonprofit Managers and Volunteer Retention

ASU Lodestar Center

posted by Jill Robeck Spring 2018 Alumna, ASU Master of Nonprofit Leadership & Management. If you research the topic of volunteer retention, you will find many lists of “best practices” or “high priority” tasks for nonprofit managers. While these lists are valuable, and applicable to specific types of nonprofits, it is difficult to find a list that can be applied to the majority of nonprofits, regardless of mission and size.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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4 Easy Ways to Become a Better Volunteer

NonProfit Hub

Part of being a good volunteer manager is understanding how to be a good volunteer. Below are four things you can start doing right now to become a better volunteer, ultimately creating a bigger impact for organizations that serve your community. 1. Educate yourself. First things first: you should have a firm grasp of your volunteer organization’s mission and goals before you start.

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65 Fraternities & Sororities Use This #1 Fraternity Management Software

Wild Apricot

Need a quick and easy way to send email blasts to your chapter? Hate all the paperwork involved in processing dues? How about standing at the front of an event to collect all the ticket fees? Fraternity Management Software is something that can make your life much easier, so you can get back to bonding with the brotherhood (or sisterhood).

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Help I Just Lost My Google Ad Grant

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: George Weiner from Whole Whale wrote this insightful piece about the Google Ad Grant program. He kindly offered to let me republish here. . Help I Just Lost My Google Ad Grant – Guest Post by George Weiner. The title of this article is becoming more frequently used by the roughly 35,000 nonprofit recipients of the popular Google Ad Grant.

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How To Stay Relevant In A Fast-Changing World

Eric Jacobsen Blog

Alan Adamson , co-author of the new book, Shift Ahead , says that “the ability for companies and organizations to stay relevant is being significantly challenged by the accelerating pace of change – and new ways of doing things – that are emerging with every passing day.” At a speed of change unlike every before. That’s why this book, sub-titled, How the Best Companies Stay Relevant in a Fast-Changing World , is a both a timely and pertinent read.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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3 Steps to Finding the Right Technology Vendor for Your Nonprofit

Everyaction

For nonprofit staff, getting the most bang for your buck isn’t just a goal, it’s a way of life. Stretching resources to maximize output and impact is the name of the game for organizations working to make a difference in the world on limited budgets. Because of these principles, the process of evaluating and deciding on investments such as technology tools can be difficult for many nonprofits, because it requires a complicated process of weighing short term costs with long term benefits, while k

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Repetition is not enough. Repetition is not enough. Repetition is not enough.

See3

If you haven’t read the remarkable story of Southwest Flight 1380, you might just be able to wait for the movie — it’s that stirring. The New York Times’ account opens with the line, “Tens of thousands of feet above the earth, the passengers clasped hands with strangers, prayed together and got ready to die.” Pilot Tammie Jo Schultz — already a fascinating and inspiring character — managed, somehow, to bring her crippled plane safely to the ground and save the lives of all but one passenger.

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5 Motivational Quotes from Nonprofit Leaders (and How to Apply Them)

NonProfit Hub

Gain some inspiration with these motivational quotes from top nonprofit thought leaders and learn how you can apply them to your own organization! Most “inspirational” quotes sound nice, but often lack substance or educational value. We’ll break each of them down to provide tactical takeaways for you and your nonprofit. 1. “ A few people of integrity can go a long way.”.

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9 Super Productivity Tools for Nonprofits

Wild Apricot

If you find yourself struggling to keep up with everything you have to coordinate in your work, I encourage you to browse this list of productivity tools to see which ones might help you out. Every tool in the list has a free basic version or trial. Even if a tool can save you just one hour a week, it may be worth exploring.

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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A Culture of Wellbeing as a New Nonprofit Strength: Building Capacity During a Time of Disruption

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: In my recent book, The Happy, Healthy Nonprofit and leading workshops for nonprofits all over the world on this topic, I continue to be passionate about the need to build resilient and sustainable nonprofit leaders and organizations. This is true now more than ever. And new report, The New Normal , spells out exactly why that is important.

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The Art Of Change Leadership

Eric Jacobsen Blog

The Art of Change Leadership demystifies the psychology behind our reactions to change and offers a powerful collection of tools to inspire individual and collective transformation quickly and more effectively, explains author of the new book, Cheryl Cran. The book teaches you how to: Leverage your current technical knowledge to increase the rate of innovation.

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Our EveryAction Hero: Feeding Wisconsin

Everyaction

Our EveryAction Hero this month is Feeding Wisconsin. With over 750 affiliate agencies across the state of Wisconsin, Feeding Wisconsin is dedicated to eradicating hunger and improving their community. Earlier this month, I sat down with Executive Director, David Lee, to learn how Feeding Wisconsin mobilizes their audience, advocates to their local and federal officials, and engages with their community.

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Public Allies: A Story of Impact

ASU Lodestar Center

posted by Taylor Polen Class 11 and class 12 Public Ally. My name is Taylor Polen, I was born and raised in Arizona and am passionate about finding creative solutions to inspire systemic equality and opportunity for all. I graduated from high school in 2016 and had little notion of what I wanted to do with my life until I joined Public Allies. I found the program while searching for other sources of financial aid for college and applied late despite discouragement.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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Earned Income for Nonprofits: What it is and How it Works

NonProfit Hub

It was always a dream of mine to become the executive director of a nonprofit organization. After developing the right relationships and building a career in marketing, that dream became a reality. My goal from there was to disrupt the nonprofit world and look at it through the lens of a business person. What I’m focused on is making a sector-wide shift from simply surviving to absolutely thriving.

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How to Choose Your Membership Levels Properly

Wild Apricot

I surveyed over 50 membership sites to see what types of Membership Levels were most common. In this post I cover the four most common membership level tiers and show you examples from real organizations.

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In Loving Memory of My Mom, Ruth D. Kanter (My Mom)

Beth's Blog: How Nonprofits Can Use Social Media

In Loving Memory of Ruth D. Kanter. My mom passed away peacefully last month a few months shy of her 90th birthday. My mom was generous and supportive of everyone in her life and those less fortunate than her. Even though I lived 3,000 miles away, I was blessed to get to spend time with her in the last five years since my Dad died. Her memory is a blessing and my comfort is that she and my Dad (who were married for 60 years) are together again.

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How To Not Make A Leader's Work Harder Than It Needs To Be

Eric Jacobsen Blog

In the book, The Leadership Contract , author Vince Molianro shares that not only is leadership hard work, but also a lot of us inadvertently make the hard work harder. Therefore, Molianro recommends you: Don't get in over your head -- where you are in situations where you are unable to take your performance to a higher level. Where you are creating risk to yourself and your organization.

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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5 Ways Your Nonprofit Website Can Promote Planned Giving

Everyaction

Planned Giving is a steadily growing area of focus for nonprofit fundraisers. Recent studies show that 33% of Americans are willing to consider making a bequest to a nonprofit organization, but only 5.3% of those over 50 have actually committed to doing so. With such a large group of potential donors waiting to be engaged, more and more nonprofits are devoting time and resources to Planned Giving programs.

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Graduating Ally Finds New Direction Through Program

ASU Lodestar Center

posted by Cierra Hughes Class 12 Public Ally. As my senior year of college approached, I became very aware of the fact that I would not have the stamina to continue pursuing my education immediately after completing my bachelors. College had been stressful and I felt I wasn’t getting the experience I had expected. I wanted to learn more about people, society and myself.

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5 Marketing Mantras You Should Always Return To

NonProfit Hub

This article was originally published in Nonprofit Hub Magazine. A mantra is a thought or expression that encompasses your basic beliefs. Similar to a mission or brand positioning statement, mantras help capture and bring focus to your goals. Aligning your marketing goals and tasks with your brand can sometimes be a chore, so having a couple marketing mantras to look back on is always helpful!

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The Top 7 SEO Tips for Nonprofits Who Want to Rank #1

Wild Apricot

If you'd like to increase the traffic to your website, these 7 nonprofit seo tips will help your pages rank in a snap. I know, because they worked for me.

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.