Eric Jacobsen Blog

FEBRUARY 22, 2016

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

Time 40

Time Mail Service Leadership 40

Care2

FEBRUARY 22, 2016

Many charities receive more than forty percent of their annual revenue during the year-end fundraising season. Despite their best intentions, many also wait until late in the year to formulate and initiate their year-end strategies.

Fundraising 37

Fundraising Guide Charity Strategy 37

Tech Soup

FEBRUARY 22, 2016

Most of us take it for granted that the U.S. National Highway Traffic Safety Administration assigns every vehicle a Vehicle Identification Number (or VIN). This number makes it possible for buyers and sellers to track the story behind a car. With a bit of research, consumers like you or me can learn the history of a used vehicle before we buy it, without ever interacting with the car's previous owners.

Global 36

Global Tools Synchronous NGO 36

Connection Cafe

FEBRUARY 22, 2016

Are you annoyed by those pop-up boxes that suddently appear on some websites? Probably. Are your constituents? Likely. Does that mean your nonprofit website should avoid them? No. Everyone knows to raise money, you need to ask. And simply having a donate button on your home page isn’t a strong ask. With so much to see on your home page, the donate button is one of several things competing for attention.

Online 31

Online Fundraising Websites Channel 31

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

AFP Blog

FEBRUARY 22, 2016

College students contribute to growing business Nonprofit Hub | News | dailynebraskan.com : "University of Nebraska-Lincoln junior Angela Cuadros treats philanthropy like a job. Each week, there are the hours spent mentoring a 17-year-old girl and volunteering with Dance Marathon. And there’s her position as a resident assistant in Eastside Suites. But this August, Cuadros decided to take her interest for helping others into her professional life as well.

Student 20

Student Nebraska News Business 20